Irrigreen

We pride ourselves in having one of the best customer support teams in the industry. Glad to hear you're lawn is looking great!

Thanks for the feedback Victor. We are here to help. Please reach out if you need anything.

Hi Charles, Sorry to hear you are having some trouble with your system. Sounds like you had 2 issues: 1. Low pressure. Our system requires constant pressure between 40-80 PSI. If you have the pressure in that range and still experience issues with throw distance or heads not popping up, please contact our support team and we can help you troubleshoot. 2. Unfiltered water. As you discovered, dirty water will quickly clog up the screens. Cleaning the screens will get the system back to optimal condition. But it is recommended to use filtered water with a 100 mesh/150 micron filter to best remove sand, grit, and particulates. If you need any guidance on filtering the pond water, please let us know. With these issues rectified, it should be smooth sailing moving forward. Keep us posted. Thanks! Darren

Hi David, Sorry to hear about your experience. Not clear what happened here. While we have 100’s of Certified Installers across the US, there is nothing preventing an irrigation installer from installing an Irrigreen system. We recommend contacting our team if you are having trouble finding an installer or working directly with one of our certified installers. Please reach out to our support team if there is anything we can do to help. Thanks, Darren

Hi Kevin, Irrigreen systems are significantly easier and faster to install compared to traditional irrigation systems. Like all systems, hook up to the main waterline and a backflow device are required. We encourage our customers to bring in licensed plumbers as needed to support the installation process. Trenching and laying pipe is the bulk of the work and many of our customers opt to do that piece on their own. We hope you are enjoying the finished system. Thanks, Darren

Hi Tara, Please reach out to support at [email protected] and we’ll work with you on a resolution. If you can let us know whose name the order was placed under, that would be helpful. Thanks, Darren

Hi Damaris, It looks like you purchased your system in the summer of 2024. We had emailed over some recommended installers in your area shortly after your purchase. Please reach out to support at [email protected] and we’ll work with you on a resolution. Thanks, Darren

Hi Robert, I understand you had a faulty sprinkler head. We inspect and test every head before they are shipped but sounds like this one slipped through. This is still covered under warranty and we want to work with you to resolve the issue. Please reach out to support at [email protected] and we’ll work with you on a resolution. Thanks, Darren

Thanks for sharing. Great to hear your lawn looks great!

Hi Junior, Sorry to hear you are having some trouble with your system. All components are still under warranty and we are happy to work with you to overcome any issues. Please reach out to support at [email protected] and we’ll work with you on a resolution. Thanks, Darren

Thanks for feedback Michael. We have significantly expanded our certified installer network to make it easier to find installers moving forward.

Thanks Yvonne! We're glad you're loving your system. Water savings is one of the top reasons homeowners choose Irrigreen.