# JLUXLABEL 评价与评分 > 来源: OK.one — https://ok.one/review/jluxlabel.com - 域名: jluxlabel.com - 分类: 购物与时尚 - 综合评分: 4.8 / 5 (101 条评价) - 评分分布 5→1 星: 92% / 3% / 1% / 2% / 2% - 所在地: United States - 数据更新: 2026-08-10 JLUXLABEL（jluxlabel.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 101 条用户评价，属于购物与时尚分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★★★★★ 卓越的品质和出色的客户服务 - L Williams · 2026-08-06 我在 JLUXLABEL 上一直拥有出色的体验。他们的服装制作精美，面料优质，结构精良，单品外观奢华。每份订单的质量都令人印象深刻。 在极少数情况下，我收到了有制造缺陷的商品，他们的客户服务非常出色。他们反应很快，及时审查了我的疑虑，并轻松解决了问题。每一次互动——无论是通过电子邮件、电话还是短信——都是专业、礼貌和彻底的。找到一家真正支持其产品质量并重视客户的公司真是令人耳目一新。 我了解到的一件事是，他们的衬衫中的某些款式需要订购比尺码指南建议的尺码更大的尺码，但是一旦我找到最适合我的尺码，我对我的购买感到非常满意。 卓越的品质、出色的客户服务以及真正支持其销售产品的公司。这种组合很难找到，这就是为什么我会继续使用 JLUXLABEL 购物。 > 商家回复 (2026-08-07): Hi! Thank you so much for your thoughtful review and continued support! We're delighted to hear you've been happy with the quality of our clothing and that your experiences with our customer service have been positive. While we're sorry you experienced a manufacturing issue, we're glad our team was able to resolve it quickly. We also appreciate you sharing your sizing tip. It will be helpful for other customers! Thank you for choosing JLUXLABEL! ### ★★★★★ 出色的客户服务！ - Gigi Groom · 2026-07-28 我通常不会花时间写评论，但 JLuxLabel 的客户服务完全值得我写评论。 我在尝试处理交换时遇到了问题，因为退货标签未正确生成。伯妮斯和我一起工作了几天，以找出问题所在，她总是快速响应并随时向我通报最新情况。当我的回国截止日期越来越近时，她向我保证，他们会在窗外兑现我的回国，因为这个问题超出了我的控制范围，这让我松了一口气。 更糟糕的是，我想兑换的商品最终缺货了。他们没有强迫我接受其他东西，而是向我发放了没有期限的商店积分，这样我就可以在有货时购买我想要的商品。我很欣赏这种灵活性。 这看起来似乎是一个小问题，但涉及几天的大量沟通，而伯妮斯在每一步都非常耐心、迅速且乐于助人。她让原本令人沮丧的经历变得完全没有压力。 感谢 Bernice 和整个 JLuxLabel 团队出色的客户服务。您赢得了忠实的顾客，我一定会再次和您一起购物！ > 商家回复 (2026-08-02): Hi Gigi, thank you so much for taking the time to share your experience with us! We're truly grateful for your kind words and are so happy to hear that Bernice was able to support you every step of the way. We'll be sure to share your thoughtful feedback with her! ### ★★★★★ 我的服装有问题…… - Cami · 2026-07-25 我的服装出现问题，JLUXLABEL 迅速解决了问题并发送了替换品！谢谢 > 商家回复 (2026-07-25): Hi Cami! Thank you so much for taking the time to share your experience! While we're sorry there was an issue with your original item, we're so glad our team was able to resolve it quickly and get a replacement to you. Your kind words mean a great deal to us, and we truly appreciate your support. We hope you love your new piece once you receive it! ### ★★★★★ 比我想象的更好 - ElJaie Jones · 2026-07-24 哇，我从去年开始就见过这家服装公司，但不到一周前下了我的第一个订单，但绝对不是最后一个订单，我的商品今天到了！我非常高兴。我收到的正是我想要和希望的。这些网站对要点、尺寸、颜色等进行了描述。我已经准备好下一个订单了 其他一些在线服装店应该做笔记。 > 商家回复 (2026-07-25): Thank you for such an incredible review, ElJaie! We're honored that you placed your first order after following us for so long,. We're thrilled to hear your experience exceeded your expectations! Thank you for being part of the JLUXLABEL community! ✨ ### ★★★★★ 我的经历很棒 - Keila Garcia Fraga · 2026-07-16 我的经历很棒！威廉很快就回应了我的担忧，并迅速联系我以获取最新信息！超级客户服务！ > 商家回复 (2026-07-18): Hi Keila! Thank you so much for your kind words! We're delighted to hear William was able to provide you with prompt updates and excellent service. We'll be sure to share your feedback with him. We truly appreciate your support! ### ★★★★★ 如此出色的客户服务，我从来没有…… - Dominique Bynes · 2026-07-16 如此出色的客户服务，我从不写评论，但这个团队很友善，快速且周到，我一定会再次与他们一起购物。 > 商家回复 (2026-07-18): Hi Dominique! Thank you for taking the time to leave such a thoughtful review, especially if you don't normally write them. It means so much to hear our team made such a positive impression. Your feedback means everything to us! ### ★★★★★ 一开始很怀疑，但衣服…… - Angeline · 2026-07-09 一开始很怀疑，但衣服质量不错。尺寸有时可能很棘手，但大多数情况下是一致的。款式令人惊叹，我更喜欢在 JLUXLABEL 购物，而不是 H、M 或 Zara。喜欢长款衣服，适合高个子女孩。这些衣服都让人爱不释手。我从来没有见过如此独特的设计:)…当有促销的时候真是太棒了，这是我唯一一次从这家公司购买，因为有责任运送到加拿大。客户服务是 A+++ > 商家回复 (2026-07-09): Thank you so much for taking the time to share your experience, Angelina! We're so happy to hear you've been enjoying our styles and that our longer lengths have been a great fit. We also appreciate your honest feedback about sizing. We're always working to improve consistency and provide as much fit guidance as possible. It means so much to know our Customer Experience team made a positive impression. We truly appreciate your support and look forward to styling you again soon! ### ★★★★★ JLUx 标签 - 时尚宝石 - Lauriana · 2026-07-04 质量好，款式漂亮！推荐给职业人士或任何想要提升自己风格的人。 > 商家回复 (2026-07-04): Thank you so much for your wonderful review, Lauriana! We're delighted to hear you're enjoying the quality and timeless styles we offer. Knowing you'd recommend JLUXLABEL to working professionals and anyone looking to elevate their wardrobe truly means so much to us. We appreciate your support and look forward to styling you again soon! ### ★★★★★ 我已经从 JLuxlabel 订购了…… - Darrlyn Averhart · 2026-07-02 我从 JLuxlabel 订购已有多年，他们的质量无与伦比。 JLuxlabel 为特殊活动、生日、结婚纪念日装饰了我的身体，合身、剪裁、感觉都是根据我的身体和我的需求量身定制的。 当我穿上他们的衣服时，我得到了很多赞美。 我最近收到的订单有点小问题，他们不仅在假期期间迅速运送了替换品，而且还如此细心和友善，给我留下了深刻的印象，我实际上已经准备好战斗了！ 感谢您应得的和期望的客户服务。 永远是尊贵且专注的客户！ 达林·CA 博士 > 商家回复 (2026-07-04): Hi Darrlyn! Thank you for being such a loyal member of the JLUXLABEL family! Your thoughtful words truly mean the world to us. We're honored to have been part of so many of your special occasions over the years, and we're so glad our Customer Experience team was able to quickly resolve the issue with your recent order. Providing exceptional service is just as important to us as creating styles our customers love, and we're grateful for your continued trust and support. We can't wait to be part of many more memorable moments with you! 🤍 ### ★★★★★ 总是非常有帮助 - Lisamara Gielow · 2026-07-02 > 商家回复 (2026-07-02): Hi Lisamara! Your feedback is valuable to us. Thank you for leaving a review! ### ★★★★★ 优秀的客户服务。 - Kay · 2026-06-29 > 商家回复 (2026-06-30): Hi Kay! Thank you so much for taking the time to share your feedback and leave a review. We're pleased to hear that our team provided you with exceptional service! ### ★☆☆☆☆ 6 月 12 日下了订单，我… - Sara · 2026-06-22 6 月 12 日下了订单，我发现我忘了添加我的公寓号码。我很快给他们发了电子邮件，询问我是否应该取消订单，或者他们是否可以添加我的公寓号码。该品牌的人员和客户服务已经创建，他们对此无能为力。我等待包裹的更新，最终将其退回给他们。我联系了客户服务，因为我在 6 月 24 日星期三之前确实需要这些物品，他们说我需要下新订单并支付隔夜运费。我问他们是否可以提供此服务，他说不，退款将在 3 到 5 个工作日内存入我的帐户。我知道我忘记添加我的公寓号码，但他们通过电子邮件和电话根本没有帮助。现在我失去了我的物品，我将不再向他们订购。 > 商家回复 (2026-06-22): Hi Sara, thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how disappointing it was to not receive your order when you needed it. While we understand the missing apartment number contributed to the delivery issue, we regret that our support and the resolution provided did not meet your expectations. We appreciate your feedback and will share it with our team as we continue working to improve our customer experience. We sincerely apologize for the frustration this situation caused! ### ★★☆☆☆ 我买了两件衬衫和一双…… - Tali Alves · 2026-06-16 我买了两件衬衫和一条裤子，还有一个乳头罩。上衣很合身，但裤子太大了，而且我还发现材质太透明。所以，我想把它们送回去。我已经尝试使用该应用程序几个小时了，我已经填写了好几次电子邮件，我已经多次写过退回裤子的原因，但他们不会向我发送二维码以将其退回。我必须一遍又一遍地重新开始，然后我把时间浪费在人工智能上，它没有显示键盘供我回答问题……。真是一场噩梦。我很失望，因为我不想保留它，因为它太大了 > 商家回复 (2026-06-17): Hi Tali! Thank you for sharing your experience. We're sorry to hear you encountered difficulties initiating your return and understand how frustrating that must have been. A member of our Customer Care team has reached out to assist you directly and is currently awaiting your reply. We appreciate your patience and look forward to assisting you further! ### ★★★★★ 让我的经历变得很棒的是…… - Naomi kidane · 2026-06-16 让我的体验很棒的是，我对 jluxlabel 的衣服非常满意，而且客户服务也非常出色，他们是非常专业的客户服务助理，即使错误来自客户，也非常灵活地提供帮助，jluxlabel 客户服务“客户就是老板”。 > 商家回复 (2026-06-17): Thank you so much for your kind words, Naomi! We're happy to hear that you love the comfort of our pieces and that our Customer Experience team has made such a positive impression. Providing exceptional service and support is always our goal, and we're so grateful for your recognition of our team's efforts. Your feedback means the world to us, and we're honored to be a brand you trust and enjoy shopping with! ### ★★★★★ 很棒的客户服务 - Java Kincaid · 2026-06-10 很棒的客户服务！这还有很长的路要走。 > 商家回复 (2026-06-11): Hi Java, thank you for sharing your experience! Providing exceptional support is always our goal, and we truly appreciate your feedback. We look forward to assisting you again in the future!✨ ### ★★☆☆☆ 我很失望 - Kendra Platinumtax Burnett · 2026-05-31 我很失望。我订购了黑色蕾丝裤套装。我订的是中号，套装很火，但是第一次穿的时候拉链就断了。我的朋友订购了同样的套装，但她的拉链也坏了（她比我小得多）我修好了拉链，7 美元，没什么大不了的。然后我订购了大裤子。收到裤子了，蕾丝不一样。根本不匹配！！ > 商家回复 (2026-05-31): Hi Kendra, Thank you for taking the time to share your feedback. We're very sorry to hear about your experience with the Black Lace Pant Suit and understand how frustrating it must be to encounter issues with both the zipper and the matching lace. We would love the opportunity to look into this further and assist you. We are unable to locate your order details based on the information available in your review. We have requested additional information through Trustpilot and will reach out to resolve this as soon as we receive it. We appreciate your patience and look forward to connecting with you soon! ### ★☆☆☆☆ 我已经等了一个多月了…… - Jessica Washington · 2026-05-28 我已经等待我的物品一个多月了。联系了客服，他们告诉我我的订单还没有完成。订单需要多长时间才能完成。我了解我的商品是预订商品。但不应该花这么长时间。太失望了。 > 商家回复 (2026-05-28): Hi Jessica, thank you for sharing your feedback! We truly value every customer’s experience and are sorry for any frustration. We wanted to clarify that your order contains pre-order items, which are estimated to ship tomorrow, May 29th, as outlined on our website. We understand waiting can be frustrating, and we sincerely appreciate your patience. We’d love the opportunity to resolve any concerns and ensure your experience with us is positive. We will have an agent contact you shortly. We look forward to assisting you! ### ★★★★★ 购物体验很棒 - TMarie · 2026-05-26 购物体验很棒。我喜欢他们用视频展示物品，以便更好地了解物品的真实外观，而不仅仅是静态图片。 > 商家回复 (2026-05-26): Thank you for taking the time to leave a review! We're happy to hear that the video representation of the product is helpful to you. We appreciate the feedback! ### ★★★★★ 我非常喜欢你的衣服 - Ashkash · 2026-05-23 我非常喜欢你的衣服。我喜欢你们的奖励制度，而且你们的产品质量无可挑剔。 > 商家回复 (2026-05-24): Hi Ashkash! We’re so happy to hear you love our clothing, rewards program, and the quality of our pieces. We cannot thank you enough for taking the time to leave a review! ### ★★★★★ 我爱JLUXLABEL💋 - Kathleen Fink · 2026-05-23 我喜欢这家公司——美丽、性感、衣服!!!!! 💛💙🩵💜🧡💚🩷❤️ > 商家回复 (2026-05-24): Hi Kathleen! Thank you for shopping with us and sharing your feedback! --- - 全部评价与筛选: https://ok.one/review/jluxlabel.com - JSON 接口: https://ok.one/api/companies/jluxlabel.com - 评分口径与数据来源: https://ok.one/methodology/