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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics, noting that the shirts are lightweight, comfortable, breathable, and feature truly unique and wonderful designs. Many people also highlight the exceptionally fast shipping services and the incredibly helpful support team available whenever product exchanges or customer assistance are needed.
However, some people mentioned that sizing can sometimes be tricky, noting that specific garments occasionally run larger than expected. Other consumers found that certain styles actually fit a bit smaller, requiring buyers to carefully consult the size guide before ordering.
The fit and sizing is poor, have to ship to China for returns
The fit and sizing is poor. These same shirts are available from multiple “brands” online. They all buy and ship from China. They say easy returns on their website but to return the items, you HAVE TO SHIP THEN TO CHINA. That’s the only available option.
UPDATE: They did offer to send a shirt in a new size and offer a 50% refund which seems reasonable.
Joliplacard 回复2024-04-20
Hi Scott,
It sounds like you had a frustrating experience with the fit and sizing of our shirts, and we're truly sorry for any inconvenience this has caused you. We understand that returning items to China can be both costly and time-consuming, and we apologize for any confusion regarding our return policy.
We appreciate you bringing this issue to our attention, as customer feedback is invaluable to us. We will review our return process to see if there are alternative solutions we can offer to make it more convenient for our customers. Your satisfaction is important to us, and we want to ensure that you have a positive experience shopping with us.
If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to our customer service team. We're here to help and we value your feedback. Thank you for bringing this to our attention.
Kind regards
Joliplacard Team Website: joliplacard.com
Contact Email: [email protected]
I ordered a shirt from there website. The shirt that showed up was a complete different shirt. The response I received was, " sorry, you can pick another shirt". Not a fan of this company. Or the shirts.
Joliplacard 回复2024-04-20
Sorry to bring you a bad shopping experience. We value every customer's feelings and want to serve you better. Please contact us about your request, we will try our best to make you satisfied.
My shirts were cotton and shrank A LOT. I emailed them and asked if I could return them. I couldn’t cuz they were already washed but they sent me two new shirts for only $15! I’m glad I emailed them. Great customer service!
Shirts are super unique. I get comments all the time.
One of them was a bit baggy, but customer service was great in handling my situation and offered me a good solution. Very nice! These shirts are eye-catchers and some of my favorites to wear to nice events as well as just going out.
Joliplacard 回复2024-03-12
Hi there, glad to hear your issue was resolved satisfactorily and our shirts satisfy you! Hope to have the opportunity to serve you again soon~
Great customer service and support. When I wanted to exchange a shirt, communication was quick and they made the whole process simple. I ended up with a shirt I really like.
Joliplacard 回复2024-01-18
Hi there, we are pleased that your issue was resolved quickly and satisfactorily! Hope to have the opportunity to serve you again soon~
Ok so I stuffed up the size. They were just slightly too small. The fabric and cut is fine. Nothing misrepresented. Delivery to New Zealand was fine although I went with expedited shipping as DHL to NZ is brilliant. Anyway, I reached out to the company and they worked with me on a solution even though it was my mistake. That's the kind of customer service I guess you want from an on line store. My new shirts are on the way! I probably would recommend erring on the side of going a size up if you are a reasonably solid bloke. Otherwise a positive experiance.
Joliplacard 回复2024-01-18
Hi there, thank you for your feedback, if there is anything else we can help you with, please feel free to contact us. 😄
Great shirt. Quality is excellent. Very light and cool for an Australian summer. The funky pattern is a bonus. Shipping took a little longer than expected but I am on the other side of the world and it was peak mailing season. Sizing tends to be bit on the large size.
Joliplacard 回复2024-01-03
Hi there, thank you so much for your feedback, we will continue to work hard to bring more and better products to our customers!
Happy New Year!!
Horrible experience. Ordered shirts for Thanksgiving on November 1st. Thanksgiving is here and still no shirts!!
Joliplacard 回复2023-12-22
Hi Danny, we are very sorry to hear that your order did not arrive in time, we checked your order tracking and found that it was delayed in transit. Due to the peak season, the carrier has too many packages, so shipping delays are more likely to occur at this time.
The transportation problem is indeed beyond our expectations and control, we are very sorry for the inconvenience caused to you.
We see you have received the package, if you like our shirts, we can offer a discount to you to make up for the delay, hope you can accept our apologies. 😔
The quality surpassed all expectations of ordering from an online merchant. The fit was true to size, and their customer service was exemplary. I will definitely be a return customer.
Joliplacard 回复2023-10-09
Hi Daniel,
We are so glad our shirt quality and service pleased you! We'll keep it up! And looking forward to your next purchase~
I first came across this company on Instagram. I was unsure of the quality or the company so I ordered one shirt as a test. To my surprise when it arrived the quality was amazing, so great that I ordered two more for my trip.
The shipping was really fast and customer service has been amazing.
They contacted me about one of my shirts being stuck in transit and rectified the issue instantly.
You can shop with this company with confidence you get a quality product with great service .
Joliplacard 回复2023-10-09
Hi there,
Thank you so much for your feedback! We are glad that the quality of our shirts met your expectations and have brought you a satisfactory shopping experience, hope to have the opportunity to serve you again soon! 😊
The shirt I ordered was beautiful, except, it was tad too small. Maggie at Customer Service was great. She helped me get the correct size. I would order from them again.
Joliplacard 回复2023-04-12
Hi Michael, Thank you for your love of our shirts, and thank you for your recognition of our service, we will continue to maintain. If you want to buy our shirts again in the future, we are very happy and welcome, you can email us in advance, we will apply for discounts for you.😊
The shirts are very comfortable summer collection. The customer service is very attentive. Recommend this company. 2nd purchase for me.
Joliplacard 回复2023-04-04
Hi Hector,
Glad that you are satisfied with our shirts, and glad that you are satisfied with our service, we will continue to maintain, in order to thank you for your recommendation, we have sent a discount code to your email, have a good day😊
Hi James,
Glad we helped you solve the size issue. When you buy our shirts in the future, you can choose a bust size of 47-48 inches, because all our shirts do not use the same size chart, if you have any questions, please contact us, thanks for your good review and have a good day😊
They have an extensive collection of shirts at fair prices.
The customer service is responsive and accommodating.
The customer has to pay shipping for all returns. For that reason they advise the customer to review the items and item sizes carefully.
Joliplacard 回复2022-12-05
Thank you for your feedback! Hope to have the opportunity to serve you again soon.
Very suspicious of reviews of Joliplacard online. Google search for Joliplacard shirt reviews and see reviews on loox.io They are almost all 5 stars, and there are numerous reviews (at least 5 that I noticed without a careful search) with the same person's photos with different shirts, dates and NAMES - so those reviews at least are fakes, and that of course means there may be many more. Look for the older guy with glasses and a goatee that goes by Mark, along with numerous other names.
Joliplacard 回复2022-05-02
Hello,we are sorry to see you left us a negative feedback, but in fact many of our customers are satisfied with our products and have ordered multiple times, and these reviews are true.
As you can see in our store, our shirts have a wide variety of styles, innovative designs and good quality, each of our shirts is made of high-quality fabrics selected by ourselves.
If you are interested in our products, you can try to order one and see if you like it.
Hope we can bring you a pleasant shopping experience,looking forward to your order.
If you have any questions,please feel free to contact us,thank you.
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