# Jotform 评价与评分

> 来源: OK.one — https://ok.one/review/jotform.com

- 域名: jotform.com
- 分类: 电子与科技
- 综合评分: 4.0 / 5 (64 条评价)
- 评分分布 5→1 星: 66% / 9% / 0% / 6% / 19%
- 所在地: United States · San Francisco
- 数据更新: 2026-08-10

Jotform（jotform.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 64 条用户评价，属于电子与科技分类，口碑良好。75% 的评价为 4 星及以上，19% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★★★★★ 我喜欢使用 Jotform
- Caroline · 2026-08-05

我喜欢使用 Jotform - 它非常易于使用，您可以轻松修改设计。  Podo 的小聊天很棒 - 告诉他们您想要做什么，他们就会为您做。  再简单不过了。

### ★★★★★ 一个优秀的网站
- Josh · 2026-08-02

一个优秀的网站，具有非常好的用户界面并且易于使用。拥有如此多的出色功能。肯定会推荐给每个想要制作表单、构建应用程序或提供的任何其他令人难以置信的功能的人。

> 商家回复 (2026-08-03): Hi Josh,
Thanks for your thoughtful review. We're delighted to hear you've had a great experience with our platform and that you've enjoyed the user-friendly interface and wide range of features. We appreciate your recommendation. 
If you have any questions or suggestions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

### ★★★★★ 比谷歌表单更好
- Oana Vasile · 2026-08-01

我对 Google Forms 格式太厌倦了，我所有的同行都在使用它，我想通过我的研究调查脱颖而出。 Jotform 非常易于使用，您可以将视频和摄影媒体添加到表单中，然后格式化它变得轻而易举！我肯定会在我的职业生涯中再次使用它。

> 商家回复 (2026-08-03): Hi Oana,
Thanks for your wonderful review. We're thrilled to hear you found our platform easy to use and that it helped your research survey stand out. Your kind words mean a lot to us.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

### ★★★★★ 一切都很好
- Chalani v teréne · 2026-07-31

> 商家回复 (2026-07-31): Hi Chalani,
Thanks for using Jotform. We're glad to hear everything's working well for you. We appreciate your feedback.
If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

### ★★☆☆☆ 条件通常不起作用......
- Matt · 2026-07-30

这些条件通常无法正常工作。  人工智能会错误地设置它们，即使给出一个非常具体的请求，它也会设置错误。  即使当我第五次进去检查这个非常简单的逻辑时，认为这次应该可以工作，但它仍然无法工作。  在学习了如何使用它，以及烦人的 3 个小时左右的反复试验后，我沮丧地放弃了。

> 商家回复 (2026-07-30): Hi Matt,
Thanks for sharing your experience. We'd like to take a closer look at what happened. Share more details about the conditions you were trying to build and where the logic wasn't working by creating a Help Center thread through our Contact Us page at https://www.jotform.com/contact/. If you're still unable to get it working after chatting with the Support AI Agent, you can request a live agent. Our support team will take over, review your form, and guide you through setting up the conditions.

### ★★★★★ 我喜欢工作流程
- TaShena Melton · 2026-07-30

我喜欢工作流程。  这让我作为校长的工作变得更加轻松。

> 商家回复 (2026-07-30): Hi TaShena,
Thanks for using Jotform, especially Jotform Workflow. We appreciate your positive review here.
If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

### ★★★★★ Jot 形式易于使用
- ILLUMA Studio · 2026-07-28

Jot form 易于使用、导航，感觉像是一项可靠、值得信赖的服务。我们赞赏其报告账户活动的透明度，很容易理解其内部分析。他们的人工智能机器人有助于找到我们作为小型企业所遇到的问题的答案。

> 商家回复 (2026-07-29): Hi ILLUMA Studio,
Thanks for your 5-star review. We're delighted to hear that you find Jotform easy to use and  that you consider it a trustworthy platform. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

### ★★★★★ Jotform 一直是一个可靠且有价值的平台，可改善我们收集和记录运营信息的方式。
- Ricky Dantes · 2026-07-28

Jotform 是构建和管理我们的运营审计、每周业务审查和其他内部表单的出色工具。该平台用户友好、灵活，并提供有用的功能，例如条件逻辑、自动通知和专业报告。

它使我们能够创建一个结构化的审核流程，而无需先进的技术知识，同时使提交的内容更容易在我们的团队中跟踪和共享。总体而言，Jotform 是一个可靠且有价值的平台，可改善我们收集和记录运营信息的方式。

> 商家回复 (2026-07-29): Hi Ricky,
Thanks for your thoughtful review and for sharing your experience with our platform. It's great to hear that it has helped you streamline operational audits, business reviews, and other internal processes.
We're especially pleased that features like conditional logic, notifications, and reporting have helped you build structured workflows without requiring advanced technical knowledge. 
If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

### ★★☆☆☆ 收取双倍广告折扣率的费用，然后（错误地）告诉我不在退款窗口内
- Shelly Madan · 2026-07-24

于 2026 年 7 月 16 日注册了 Jotform 的白银计划。结帐时，选择了“按年”付款选项卡，并清楚地显示“SAVE 60%”徽章，价格为 19.60 美元/月。尽管如此，收据显示我被收取了 514.80 美元（468 美元 + 商品及服务税）——大约每月 39 美元，几乎是结账页面上显示和选择的折扣价格的两倍。

当我提出这个问题并要求退款时，我收到了部分退款，但该退款仍然与我实际多收的费用不符。当我随后尝试请求全额退款时，系统显示“您没有资格获得退款”，并指出 30 天退款保证已过期。此时距付款仅 8 天，完全在 30 天的期限内，因此该消息本身似乎不正确。

除了账单差异之外，当我尝试实际使用该帐户为我的企业创建客户和员工表格时，它被锁定等待 KYC 验证 - 注册时未披露。

多次联系支持人员（人工智能机器人“Podo”和人类代理 Ken）。两者都反复向我指出同一个未解决的支持请求，但没有解决广告价格、收取的金额和所欠退款之间的实际差异。

不建议您在付款前对结帐价格进行屏幕截图 - 结帐时显示的内容与实际收取的费用可能不匹配。

客服终于醒悟了，全额费用退了。如果您打算为团队使用该计划或使用多个设备，请注册企业计划，否则可能会面临被谴责或被锁定的风险。

> 商家回复 (2026-07-24): Hi Shelly, 
Thanks for your review. We checked your account and can confirm that a full refund has already been processed. Our team has also shared the details in your support ticket.

We hope everything has been resolved. If you're satisfied with the outcome, we'd appreciate it if you would consider updating your review to reflect your latest experience. 

If you have any questions or need more help, feel free to reply to your support ticket or create a Help Center thread from the Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

### ★☆☆☆☆ 经过几个月的平台建设，我们感到非常失望——7% 的失败率和零支持
- Vicky Ashkenazy · 2026-07-21

更新：JotForm 通过一条通用消息回应了此评论，表示他们的开发人员正在“给予充分关注”。现在已经一个多月了，没有任何解决方案，也没有具体更新。回应本身恰恰说明了我所描述的问题——没有责任、没有时间表、没有行动。我提供了详细的技术文档，包括在其服务器上显示 500 内部服务器错误的控制台日志，但仍然没有任何结果。 

---由于 Jotform 系统的技术问题，我们目前所有提交的失败率为 7%。经过一个多月的等待，我写这篇评论时，他们的支持团队完全没有给出任何答案或解决方案。对于任何企业来说，平台的不可靠性是一个主要瓶颈，但当它开始损害我们与客户的关系时，它就变得完全不可接受。我们依靠这些工具来提供无缝服务，而现在，这种持续的忽视正在严重扰乱我们的业务运营。非常失望。如果您需要为客户提供可靠的平台，请避免使用。

> 商家回复 (2026-07-21): Hi Vicky,
Thanks for taking the time to share your experience. We understand your concerns, especially when this affects your business and your customers. We know this is important, and our Developers are giving it their full attention. 
We’ll follow up with any news as soon as we have it and keep you updated through your support ticket. We appreciate your patience while we get this resolved.
If you have any other questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.


UPDATE:
We just heard back from our developers that they've resolved the issue, so new submissions should now go through successfully. We recommend making a test submission on your form to confirm that it's working fine now.

If everything is running normally, we'd appreciate it if you could consider updating your review to reflect your latest experience.

If you need more help or have any other questions, feel free to reply to your support ticket or create a Help Center thread through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

### ★★★★★ 我发现的最好的东西！
- Estefy · 2026-07-20

我想在将一个新项目提交给我的团队之前对其进行测试，我可以诚实地说 Jotform 帮助我将我的愿景变为现实。这个网站比我预期的要好，我将使用它并将其提交给我的团队以继续使用它。如果没有 Jotform，我就无法完成我的项目，而且它是如此易于使用！如果我能做到，其他人也能做到！

> 商家回复 (2026-07-21): Hi Estefy,
Thanks for your thoughtful review and for sharing your experience with our platform. It's great to hear that you were able to bring your idea to life. Knowing that the platform helped you turn your vision into a working project while keeping the process simple and approachable is meaningful feedback for us.
If you have any questions or ideas as you continue using our platform, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

### ★★★★★ 我在使用调查和表格方面获得了极好的体验
- Adam Jacob · 2026-07-16

我使用 Jotform 获得了极好的体验。它使创建、填写和管理表单和调查变得异常简单，为我节省了大量时间，并使我的工作更加高效。该平台直观、用户友好，并简化了我经常处理的许多管理任务。

我特别看重的一项功能是组织、归档和分类提交内容非常容易。一切都结构良好且易于访问，这帮助我保持井井有条并更有效地工作。

我目前是都柏林爱尔兰国立学院 (NCI) 市场营销硕士的学生，我正在那里完成我的论文。 Jotform 在我的研究过程中一直是一个非常宝贵的工具，它使收集调查回复、分析数据并将其导出为不同格式以供进一步分析变得简单。这节省了我大量的时间，让我能够更多地关注我的研究结果而不是数据管理。

总体而言，Jotform 已成为我专业工作和学术研究的重要工具。与其他表单构建平台相比，我强烈推荐它，因为它易于使用、出色的组织功能以及无缝的数据收集和导出功能。

> 商家回复 (2026-07-16): Hi Adam,
Thanks for using Jotform. We're happy to hear you've had a great experience and that our platform has made your tasks easier. It's wonderful to know it has become an essential tool for both your professional work and academic studies. We appreciate your recommendation.
If you have any questions or suggestions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

### ★★★★★ 很棒的经历
- John · 2026-07-16

> 商家回复 (2026-07-17): Hi John,
Thanks for using Jotform and for sharing your positive review. We appreciate it.
If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

### ★★★★★ 全面又大方
- Kitty Chi · 2026-07-14

Jotform确实是最好的表单解决方案。 Google Forms 非常适合基础知识，但 Jotform 为免费用户提供的内容非常全面且非常慷慨。我喜欢这样一个事实：即使是免费套餐用户也可以进行定制和调节。当我需要用户友好的表单时，我总是会回到 Jotform。

> 商家回复 (2026-07-14): Hi  Kitty,
Thanks for using Jotform. We're grateful for your 5-star review.
If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

### ★★☆☆☆ 顶多是嗯
- Wesley Quenichet · 2026-07-10

我制作了一份检查报告表。不幸的是，该表格很难定制，尽管我有青铜计划，但在做了 20 个左右的表格后，它希望我升级到下一个最高计划。如果不是那么麻烦就好了。它一直告诉我，当我应该有数百个提交时，我已达到上传限制。如果出现问题，我有很多屏幕截图。另外，他们的人工智能很差，而且它的位置使你无法删除它。当我在移动设备上使用表单时，由于不可移动 AI（他们称之为 PODO）的位置，我无法在表单中选中复选框或向前移动。应该叫PUDU。超级烦人。我认为 jotform 将会黯然失色，或者可能会被那些能够将其提升到一个新水平的人购买，因为它有很多前景。遗憾的是，它有严重的局限性，导致我在尝试使用 jotform 后不得不返回到以前的报告。一旦我有时间重新完成我必须在 jotform 中完成的所有工作，我最终将使用另一个无代码/低代码解决方案。从一开始就使用更强大的平台可能会更好。

> 商家回复 (2026-07-12): Hi Wesley,
Thanks for taking the time to share your feedback. We were unable to locate any support requests related to the issues you described. As a result, we did not have the opportunity to review your concerns or investigate what may have been causing the behavior you experienced.
If you're willing to provide additional details, including the screenshots you mentioned, we encourage you to contact our support team through our Contact Us page at https://www.jotform.com/contact/. This will allow us to review your account and the specific issues you've encountered so we can provide the most appropriate assistance.
Regarding the AI assistant on your form, it can be removed by editing your form in Form Builder, then going to Settings, Form Chatbot, and then clicking the vertical ellipsis (⋮) under the AI Agent and selecting Delete. You can check this screenshot for reference: http://link.jotform.com/oyCWfdBsBp.
If you have any questions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help.

### ★★★★★ Jotform - 轻松发送和收集电子签名
- Emerald Escape · 2026-07-02

Jotform 对我们的 Airbnb 非常有帮助 - 我们需要一个解决方案，能够以电子方式发送和收集房客的弃权签名。 Jotform 在此方面表现出色，我们期待继续使用该服务！

> 商家回复 (2026-07-02): Hi Emerald Escape,
Thanks for your wonderful review. We're happy to hear our platform has been a great fit for sending and collecting waiver signatures for your Airbnb guests. We appreciate your feedback.
If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We're here to help.

### ★★★★★ 这么好的平台
- Kay · 2026-07-01

这么好的平台。作为一家公司，我们考虑环境并致力于 ISO 14001 认证，因此通过使用 JotForm，我们能够使用在线表格而不是纸质表格。它也非常容易使用！

> 商家回复 (2026-07-01): Hi Kay, 
Thanks for using Jotform. We're glad to hear our platform is helping your company support its goals and reduce paper usage while making it easy to manage forms online. We appreciate you taking the time to share your feedback. 
If you have any questions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

### ★★★★★ Jotform 让我们的工作变得简单……
- Adam Filyaw · 2026-06-29

Jotform 使我们的客户和供应商能够轻松、快速、准确地提交信息。这些表格易于使用，在手机和电脑上运行良好，可以帮助我们收集所需的详细信息，而无需来回发送电子邮件。它缩短了我们的响应时间，并使每个人的提交过程更加顺利。

> 商家回复 (2026-06-29): Hi Adam,
Thanks for your wonderful review. We're glad to hear that our platform has helped simplify your submission process and made things easier for your customers and vendors. We appreciate your feedback. 
If you have any questions, feel free to create a Help Center thread from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

### ★★★★★ 我真的很喜欢Jotform
- Tanja Seremaia · 2026-06-29

我真的很喜欢 Jotform，它极大地帮助了我为我的业务构建表单。我强烈推荐它。

> 商家回复 (2026-06-29): Hi Tanja,
Thanks for your kind words. We're happy to hear our platform has helped you build forms for your business. Your recommendation means a lot to us.
If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help.

### ★★★★☆ 非常好
- Adrian Klassen · 2026-06-28

非常好，我喜欢。它是免费的，但该应用程序经常出现问题，并且集成经常遇到问题并停止。但总的来说，这是一个非常好的应用程序，我喜欢它！

> 商家回复 (2026-06-28): Hi Adrian,
Thanks for your kind words. We're delighted to hear that you're finding value in the platform.
We also appreciate you highlighting the issues you've experienced with the app and integrations. We'd love to learn more about the specific integrations or scenarios where you've encountered these interruptions. Any additional details you can share will help our team investigate the behavior and continue improving the platform's reliability and overall experience.
You can reach out to us from our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help.

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