Kentfaith

Jeffrey Dayag阿拉伯联合酋长国 · 写过 1 条评价 · 体验于 2022-10-18 · 发表于 2022-10-20

Third time to order from them

Third time to order from them. All items are absolutely good. Cheap but quality items. Thankyou

The customer service was very…

The customer service was very responsive - I was so impressed.

excellent customer service.

Natalia Medvetchi英国 · 写过 1 条评价 · 发表于 2022-02-23

I have a good experience with the…

I have a good experience with the product of this company. The products are good quality and they have a large range of options for photographers and video makers. They are also very responsive, I have asked some very specific technical questions and they were kind to assist me with detailed explanations. Very happy with my products! Thank you K&F.

Landon Hamada美国 · 写过 1 条评价 · 发表于 2022-02-18

First time buyer using gradient ND…

First time buyer using gradient ND filters. This is a great product for the price. I'll consider looking into other products they make.

Victor Reteghi英国 · 写过 13 条评价 · 发表于 2022-02-18

I am dealing with this company for…

I am dealing with this company for quite a long time, I have several products and in almost 3 years didnt have any kind of issues whatsoever. In fact I had some question about one of their adaptors and received the answer quite fast. The quality of the product is good considering the very attractive prices. Overall, a good experience with K&F.

Also called K&F Concept terrible to deal with

Go to K&F Concept. I did a Google for this company and they stated they had a UK phone and the email is co.uk but they are not at all in the uk but in China. They also have no phone number at all in the UK let alone even one listed in China. Wasted hours with this company and got nowhere at all. I gave a full account of what had happened and they could not even work out who I was. Now 3 weeks later they ask for information so they now have two order numbers. They have had them for months now and still wasting more time, yet again. Yet another mail from them confirming their lack of understanding of English. They have worn me out now I have have wasted weeks getting nowhere.

Excellent support for a 2.5 year old product

I recently contacted them to see if my two and a half year old tripod could be repaired. I honestly thought it was going to be dumped as one leg started sticking a while back. The support people quickly diagnosed the problem and sent out the replacement parts that were needed to resolve the issue. The parts were supplied free of charge, I just had to pay for postage so I bought a mic kit that I was thinking of getting to spread the cost. I'd definitely recommend them

Good an friendly support.

Good an friendly support. Fast and uncomplicated delivery of defect parts