# KGORGE 评价与评分

> 来源: OK.one — https://ok.one/review/kgorge.com

- 域名: kgorge.com
- 分类: 家居与园艺
- 综合评分: 3.7 / 5 (342 条评价)
- 评分分布 5→1 星: 58% / 9% / 3% / 3% / 26%
- 所在地: China
- 数据更新: 2026-10-25

KGORGE（kgorge.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 342 条用户评价，属于家居与园艺分类，口碑一般。评价两极分化：67% 给出 4 星及以上，同时 26% 打了 1 星；商家回复了 85% 的差评；评价主要围绕产品、质量。数据最后更新于 2026-10-25。

## 最新评价(第 1/18 页)

### ★★★★★ These outdoor curtains are beyond my…
- gayelyn anderson · 2026-10-24

These outdoor curtains are beyond my expectations! The rain rolls off and they are incredibly soft. I “highly” recommend!!

### ★☆☆☆☆ I was very upset that I was not able to
- Linda Alcala- Harvey · 2026-10-05 · 已验证

I was very upset that I was not able to
Return 6 panels of outdoor curtains that were too long.  This has never happened to me and I believe you have very poor business practices.  Return policy should have been stated upfront not after I buy your merchandise.  Customer satisfaction was not achieved.

> 商家回复 (2026-10-08): Dear Linda,

Thank you for sharing your feedback.

We have reviewed our records but were unable to find any previous communication regarding this issue. We would sincerely like the opportunity to learn more about your order and see how we may assist you.

To make things easier for you, we will proactively reach out to you to learn more about the situation. In the meantime, please feel free to contact our customer service team with your order information. We will review the details and do our best to provide appropriate assistance.

Thank you for giving us the opportunity to help.

Sincerely,
KGorge Team

### ★★★★★ All Smiles Here
- Patience · 2026-09-24

I provided the measurements for my very inequilateral shades that required precise measuring. Kgorge was prompt getting them to me and 4 out of four fit perfectly. 

> 商家回复 (2026-09-29): Thank you so much for your kind words! We're delighted that our custom-made shades fit your space perfectly. It's our pleasure to create solutions tailored to your specific measurements! Thanks again for choosing KGORGE!

Sincerely,
KGorge Team

### ★★★★★ Great company
- David Firestine · 2026-09-04 · 已验证

Best shade products out there

> 商家回复 (2026-09-23): Dear David,

Thank you so much! We're thrilled to hear you think so. We truly appreciate your support!

Sincerely,
KGorge Team

### ★★★★★ Great product and was very prompt on…
- Brenda Bourque · 2026-09-04 · 已验证

Great product and was very prompt on delivery.
We would definitely use this company again.

> 商家回复 (2026-09-23): Dear Brenda,

Thank you so much for your wonderful feedback! We're delighted to hear you're happy with the product and the prompt delivery. We truly appreciate your support and look forward to serving you again.

Sincerely,
KGorge Team

### ★★★★★ Great product
- Scott from Roseville, CA   Customer · 2026-09-03 · 已验证

Great product.   On time.  Fair price.

> 商家回复 (2026-09-23): Dear Scott,
Thank you so much for your kind words! We're glad to hear you're happy with the product, the delivery, and the pricing. We truly appreciate your support and look forward to serving you again.
Sincerely,
KGorge Team

### ★☆☆☆☆ Profoundly disappointed in the 16 x 13…
- Scott Finkernagel · 2026-08-27 · 已验证

Profoundly disappointed in the 16 x 13 sail. No matter how taught it's pulled, it will always sag in the middle because this isn't one piece of cloth, but two sewn together. I expected a single sail shade, without a seam running through the middle. There isn't a single picture on their website with a seamed sail, they show only single sheets.

> 商家回复 (2026-09-23): Hi Scott,

Thank you for reaching out to us. We value every piece of feedback and input you provide.

We understand your concern regarding this 16' x 13' shade sail. Due to its large size, some sagging in the middle may occur. In addition, producing a shade sail of this size requires multiple fabric panels to be sewn together, which creates a seam through the middle. This is a standard process for large-sized shade sails and does not affect the product’s quality or shading performance.

We are actively reaching out to you and hope to provide you with a suitable solution as we continue to improve in this area. We appreciate your patience and cooperation!

Sincerely,
KGorge Team

### ★★★★☆ Sun Shade Relief for a hot patio
- Jennifer Kring · 2026-08-24

The sun shade that we received in our order was perfect for our space! It was clean, very sturdy and seems to be a very high quality construction. It has held up very well through several storms already. It has made an incredible  difference in our outdoor space, enabling us to enjoy our patio for longer in the warm seasons. 
Thanks! 

> 商家回复 (2026-08-31): Thank you so much for sharing your experience! We’re delighted to hear the shade sail has been a perfect fit for your patio and has held up well through the storms. Most of all, we love knowing it’s helping you spend more time enjoying your outdoor space.

Thank you for choosing KGorge!

KGorge Team

### ★☆☆☆☆ BUYER BEWARE
- Victor Melissa · 2026-08-16

BUYER BEWARE

 their product, no matter how much you tighten the sides, you can’t keep it from sagging. 
I wouldn’t buy this again. I purchased 20x18 waterproof and it sags in the middle by two feet and I have each side tightened to the extreme. It never tightens enough to remove the sag. They recommend a 40° slope laugh my rear off. Really? That takes away half the coverage of the sail. Only covers a ten foot area. How horrible. Anyway, your choice of course but as for me they didn’t offer refund they just said buy another one. lol, yeah right. I am cutting two wholes in the middle of the waterproof sail to drain it when it rains. I’ve already lost my money to them. Hopefully this helps you from losing yours

They are not a good Chinese company. They claim honor and good customer service but all they do is tell you that you installed it wrong and it’s not their fault. 

As a matter they will respond to this review in the same exact fashion they always respond as if they have done their best but the don’t. 

I can’t see where I upload the pictures on here so

> 商家回复 (2026-08-17): Hi Victor, 

Thank you for sharing your feedback. We understand your frustration, and we'd like to clarify a few points about the solutions we discussed with you.

We've worked with many customers who initially experienced similar tension issues and were able to achieve a properly tensioned installation after adjusting the installation method.

When we received your feedback, we immediately asked for installation photos. Based on the photos, we noticed the sail was connected directly to the anchor points rather than using the recommended rope and hardware setup shown on our product page. Since the sail includes rope, adjusting the connection would involve little to no additional cost and could provide more flexibility for proper tensioning.

We also noticed from the photos that your site makes it difficult to achieve the approximately 40° slope we recommend for the waterproof fabric. This recommendation is specifically intended to help rainwater drain from the surface, which are outlined on our product page.

For that reason, we also suggested an HDPE breathable shade sail as a potential solution for your specific site. Based on the dimensions of your installation area, we offered to make a custom-sized sail and also provided a discount beyond our standard website pricing.

Our intention was to find an option that would work better with the physical limitations of your installation site rather than simply asking you to purchase another product.

If you're still open to discussing it, we'd be happy to revisit your installation photos and dimensions with you and see whether we can find a more suitable solution.

Sincerely,
KGorge Team

### ★★★★★ Absolutely happy with my outdoor drapes…
- Martha · 2026-08-15 · 已验证

Absolutely happy with my outdoor drapes and great quality . I keep raving to my friends how happy i’m with them plus they look fantastic  

> 商家回复 (2026-08-17): Hi Martha, thank you so much for sharing! We’re thrilled that you love both the look and quality of your outdoor drapes. And hearing that you’ve been recommending KGorge to your friends truly means a lot to us!

### ★★★★★ the best company in the,world for shade…
- Jose Medina · 2026-08-07 · 已验证

the best company in the world for shade sales...accurate & fast delivery. 

### ★★★★☆ Fast delivery and great material
- Rita Ruckman · 2026-08-07 · 已验证

Fast delivery and great material, but narrow shape taper
I recently ordered an offset triangle sun shade, and I was very impressed by the turnaround time—it was produced and shipped in record time! The material quality is also excellent and exactly as advertised.

The only drawback is the cut/shape of the offset triangle. While the top measurement matches what was ordered, the shade tapers down much faster than expected, leaving a long, skinny tail at the end. As a result, it doesn't provide as much width/coverage along the total length as anticipated.
Overall, great service and quality fabric, but I would recommend double-checking taper dimensions or visual previews if you need broader coverage along the length of an offset design.

### ★★★★★ Product was delivered exactly what what…
- Alfredo Jimenez · 2026-08-07 · 已验证

Product was delivered exactly what what was order. 

> 商家回复 (2026-08-17): Dear Alfredo, 
Thank you for your review! We’re glad to hear your order arrived exactly as expected. We truly appreciate your trust in KGorge!

### ★☆☆☆☆ Ordered the wrong size standard…
- John Giovanni Burgio · 2026-07-28

Ordered the wrong size standard curtains not custom made and received curtains branded by a company that sells exact same product on Amazon for less - I confirmed this by ordering same item and they are identical - company would not refund product without asking g for original shipping g back plus I pay shipping for returning item and a probably 30 percent  restock fee but the. They compromise to 15 for a product that is standard - do not by from them unless customer the standard stuff is make by another company and cheaper elsewhere!!!

> 商家回复 (2026-08-03): Hi John,

We’re sorry to hear about your experience and appreciate you sharing your feedback. We have been working with you directly to address your concerns and have taken steps to resolve the matter.

We value our customers’ feedback and will continue improving our products and service experience.

Thank you for giving us the opportunity to make things right.

KGorge Team

### ★★★★★ Beautiful custom made curtains
- Robert · 2026-07-24

Beautiful custom made curtains. Customer service was excellent!

> 商家回复 (2026-07-24): Hi Robert,

Thank you so much for your kind feedback!

We’re delighted to hear that you love the quality of our shade sail. Providing durable, well-made outdoor shade solutions is always our goal, and we truly appreciate you taking the time to share your experience.

Thank you for choosing KGorge. We hope your shade sail continues to bring comfort and enjoyment to your outdoor space for years to come!

### ★☆☆☆☆ i sent measurements exactly as the…
- wendy cirimele · 2026-07-22 · 已验证

i sent measurements exactly as the website described.The sail is too big.Now it hangs down too low.Totally not worth what i spent

> 商家回复 (2026-07-24): Hi Wendy,

We’re sorry to hear that the shade sail did not provide the result you were expecting. We understand how disappointing it can be when the final installation does not match your original vision.

For custom shade sails, accurate measurements are only the first step. Proper tension allowance is also essential to ensure the sail can be stretched correctly and installed with the appropriate height and slope. Without sufficient adjustment space, the sail may hang lower than expected.

We have already reached out to you to better understand your installation details and discuss possible solutions. We appreciate the opportunity to review your setup and assist in finding the best way to improve the installation result.

Thank you for sharing your feedback. We truly value your experience and hope we can help resolve your concerns.

KGorge Team

### ★★★★★ Beautiful curtain
- Bobbi · 2026-07-22 · 已验证

Beautiful and functional curtains. Not only do they add a touch of class to our screened-in porch, but they block the strong afternoon sun and they help keep rain out.  I also want to mention that I had a reason to interact with their customer representative.  I received personal attention and a more than satisfactory response.  They were attentive to my needs and provided great customer service.

> 商家回复 (2026-07-22): Hi Bobby, 

Thank you so much for taking the time to share your experience. We’re thrilled to hear that our curtains have helped make your screened-in porch more comfortable while adding a touch of elegance to your outdoor space.

We always strive to provide thoughtful and personalized support, and we’re happy to know that we were able to assist you when you needed us.

Thank you again for your trust and support. We hope you continue to enjoy your beautiful porch!

KGorge Team

### ★★★★★ I was worried when the order came from…
- Stephanie Pappas · 2026-07-22 · 已验证

I was worried when the order came from china.  However, all seemed good.  I laid the product out to check if measurements were correct and all seemed pretty good.  I have yet to have these installed in September.  We shall see how they hold up in Vegas weather....

> 商家回复 (2026-07-24): Hi Stephanie,

Thank you for sharing your experience with us!

We’re glad to hear that the shade sail arrived in good condition and that the measurements met your expectations. We appreciate you taking the time to check the product before installation.

We hope your installation goes smoothly in September and that your shade sail provides comfortable outdoor protection through the Las Vegas weather. If you have any questions during installation or need any assistance, our team will be happy to help.

Thank you again for choosing KGorge, and we appreciate your trust and feedback!

### ★★★★★ We love the quality.
- Keven · 2026-07-22 · 已验证

We love the quality.  

> 商家回复 (2026-08-03): Thank you for your kind review, Keven!

We’re so happy to hear that you love the quality of our product. Your support means a lot to us, and we truly appreciate you choosing KGorge!

KGorge Team

### ★★★★★ Great quality at a great value
- Tim S. · 2026-07-08

I wanted to say a big thank you to Kgorge for exceeding my expectations which is very rare these days.
From my first email with lots of questions and need for special sizing, to  their final email confirming my shade sail was on its way, it was a very good experience and I highly recommend this company.
Shade arrived very well packaged and with no damage.  Quality product, commercial grade and fits my space perfectly as I hoped.
Penny at customer service could not have been better and replies within 24 hours. Thanks Penny!
Tim S.
Scottsdale AZ

> 商家回复 (2026-07-09): Thank you so much, Tim, for taking the time to share such a thoughtful review.
It was truly a pleasure working with you throughout your project. We appreciate how carefully you reviewed every measurement, and we're so glad the custom shade sail arrived safely, fit perfectly, and met your expectations.
Your kind words about Penny mean a great deal to our team. Providing responsive support and making sure every custom order is right are exactly what we strive for, so it's incredibly rewarding to hear that reflected in your experience.
Thank you again for choosing KGorge and for your recommendation. We hope your new shade sail brings you many years of enjoyment in sunny Scottsdale, and we'll be here anytime you need us for future projects!

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