Thanks a million for your review and for being such a great client, Brian! Way back when we were a new service provider, you were one of our initial customers and we're grateful for your feedback and support over the years. Through your unique projects, thoughtful briefs and collaboration you've given us the opportunity to stretch ourselves creatively. And it's because of awesome clients like you that we've been able to grow and offer more services!
Thank you for taking the time to leave a review, Stacey! And for the opportunity to design for you. We're very glad you found our support team to be friendly and helpful. When it comes to the design team, we do our best to match each of our clients with one of our design teams that is best suited to deliver what they need based on their onboarding questionnaire with regards to their needs/preferences. But in this case the specific design team you were matched with wasn't able to deliver in line with the expectations you had for your designs. Though we tried rounds or revisions to ensure we delivered designs in line with your briefs, ultimately we respect that your vision was for something difference. And as mentioned in our previous communication, we hope that the refund that we've issued to you helps to address your concerns and that you're able to find a design service better suited to your needs in the near future.
Thank you for your review Darrin and for helping us start the week on such a positive note! :) We strive to do our very best for each and every client, from communication to delivering projects on time and within scope - and we're thrilled to hear that you've been experiencing that in your workflow with your dedicated design team. If there's ever anything we can do to add to or improve your experience, please don't hesitate to reach out on our live chat at www.kimp.io!
Thank you for the awesome review Joe! Part of the benefits of a design subscription is that we get to know our clients, and their preferences and needs so that we can deliver for them without having to go back and forth as much as working with a new designer for each project can require. And we're so happy to hear that you find that helpful. We're looking forward to working on more design projects for you :)
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Tyra · 写过 1 条评价 · 体验于 2025-01-02 ·
★★★★★
该公司非常及时而且很棒……
公司很及时,沟通也很好!我对他们的流程和交付成果的快速周转感到满意。
KIMP 回复2025-01-06
Thank you Tyra! We try our best to ensure that we meet and exceed our clients' needs and project requirements. And we're happy to hear you've been enjoying your design subscription!
Thank you for your lovely review, Laura! We appreciate being able to design for you. And hopefully with your review, we become a little less of a secret for others as well!
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Phillip Shepard · 写过 1 条评价 · 体验于 2024-12-24 ·
★★★★★
他们回馈的设计总是……
他们回馈的设计总是令人惊叹!
KIMP 回复2025-01-06
Thank you so much for taking the time to share a review, Phillip! We appreciate your feedback and getting to design for you!
Thank you for your review, and for choosing KIMP for Phenom Marketing's designs. Every part of our service is dedicated to helping take design off our client's to-do lists in the most seamless way possible, and that's driven by client feedback. We're so happy to know that you've been enjoying these different aspects of your subscription. And we look forward to working on more design projects for you!
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D Lovatt · 写过 5 条评价 · 体验于 2024-10-16 ·
★★★★★
服务缓慢得令人痛苦
服务缓慢得令人痛苦,交货时间不断变化。设计质量差。该过程有效,但输出质量低于标准
KIMP 回复2024-10-18
Hi Dale, thank you for taking the time to share your feedback. We appreciate you giving us a try to see what our workflow is like through our free trial and initiating a paid subscription. Unfortunately, the team assigned to you didn't meet your requirements, or uphold the experience we strive to provide clients with, and we hope that with a full refund issued to you as soon as we were aware of your concerns, you'll be able to find a service better suited to your needs.
Thank you so much for taking the time to share such a detailed review, SAM! We appreciate you choosing KIMP for your design projects. And we're so glad we've been able to create a workflow that you're happy with! If there's anything at all that we can do to add to your experience, please don't ever hesitate to reach out on the live chat at www.kimp.io. And in the meantime we'll keep doing our best to help you impress your Board of Directors :)
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Zac · 写过 6 条评价 · 体验于 2024-09-12 ·
★★★★★
真的很喜欢使用 Kimp
真的很喜欢使用 Kimp!服务很棒!
KIMP 回复2024-09-13
Thanks for choosing KIMP for your design projects, and for taking the time to leave your review, Zac! We appreciate it so much!
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Ernesto Dogle · 写过 6 条评价 · 体验于 2024-08-26 ·
★★★★★
非常糟糕
非常糟糕,不要相信他们,他们是骗子。
KIMP 回复2024-09-01
Ernesto, we don't appear to have had a client with your name, nor a prospective client's outreach via email or chat with your name. If you could kindly email [email protected], we'd appreciate the opportunity to receive some context for your review so that we can identify appropriate next steps.
Thank you for the awesome review, Petteri! We appreciate the opportunity to design for you and are so happy to know that you're having a great experience with your dedicated design team. Getting designs right on the first go definitely comes down to a thoughtful client who provides us with what we need so that we can deliver the best we can. So thank you for being a great client, Petteri! We look forward to supporting you with more of your design projects :)
Thanks a million for choosing KIMP to help you with managing your overflow design work, Buster! We appreciate the opportunity, and your kind review and recommendation. If there's ever anything we can do to add to, or improve your experience, please don't hesitate to reach out on the live chat!
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Rene Sejling · 写过 5 条评价 · 体验于 2024-04-08 ·
★★★★★
非常快的周转和很好的结果
KIMP 回复2024-05-08
Thank you for the lovely review, Rene! And thank you for giving us the opportunity to design for you :)
I
Ian Francis · 写过 10 条评价 · 体验于 2024-04-05 ·
★★★★★
告别独立设计师
我们为平面设计提供可靠、快速、准确的服务。文件返回很快,几乎不需要更新或更改。
KIMP 回复2024-05-08
Thank you so much for taking the time to share your feedback, Ian! We appreciate you choosing KIMP!
Thank you so much for your review and taking the time to give Shane and your dedicated design team a shout-out, Joy! We're so happy to know you've been enjoying working with your team and have had the chance to try out different types of design requests as part of your subscription. Keep them coming :) We love getting to work on different projects for our clients!
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Bryan Rambow · 写过 3 条评价 · 体验于 2024-04-01 ·
★★★★★
很棒的经历
丰富的经验,易于使用,输出出色
KIMP 回复2024-04-04
Thanks a million for the review, Bryan! We appreciate you taking the time to share your thoughts on your experience with KIMP!
Thanks so much for your review, Allen! And for choosing KIMP for your designs over the past few months. We appreciate the opportunity to design for you and are thrilled to hear that you've been happy with your assigned team's work. We hope we can continue to support you in this way :) If there's ever anything we can do to add to or improve your experience please don't hesitate to reach out on the live chat!
Thanks a million for your review and recommendation, Nikki! We love working with marketers like yourself, and bringing your visions to life. Being a marketer is tough work, and we're happy we can be a resource for you. And on another note, as a startup that's working hard to continue scaling our services to support more clients, we appreciate you choosing KIMP for your video production needs and giving us the chance to work on them for you. :)