Hello, Glen! We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. Our platform offers a range of features designed to help people connect and find meaningful relationships. Please feel free to email us at [email protected]. We will be happy to assist you with unsubscribing.
Hello, Sonja!
We’re truly sorry for any misunderstanding or inconvenience you’ve experienced. We strive to provide timely support, and we regret that you feel your concerns have not been addressed properly.
Please reach out to our support team at [email protected], and we will make sure to assist you as soon as possible with closing your account and addressing your concerns. We appreciate your patience and look forward to resolving this matter for you.
Hello, Gabriel! We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. Please note that the subscription terms and charges are clearly stated before completing the purchase. . Please, contact our Support Team via [email protected] email, we will do our best to resolve your issue.
Hello, David ! We’re sorry to hear that your experience with our site did not meet your expectations.
Not all users visit the app every day, so responses may take some time. We recommend writing to users who are currently online for a better chance of receiving a reply. Be patient and keep taking the initiative—someone who likes you will reach out!
Regarding the likes you received, all users on our site are real people looking for new connections. Some users may be hesitant to start a conversation first, which is why we offer an automatic greeting feature. If this option bothers you, please contact our support team, and we’ll be happy to help you disable it.
As for the charge, we use an automatic subscription renewal system to ensure uninterrupted access to our services. You can adjust your subscription settings in your profile at any time. As for your payment concerns, please reach out to our support team at [email protected], and we will be happy to assist you.
We appreciate your feedback and are always working to improve our platform. Wishing you the best in your search for meaningful connections!
Hello, Guilherme! Our platform offers a safe and structured environment for meaningful connections. Premium features help enhance communication and improve your experience. Among the dating services we can boast of affordable prices, as the average price of a month of Premium of our competitors is 25% and 50% higher. The search for profiles is based on your geolocation, Please authorize access for a more accurate search. But if there are few users in your area, you may see suggestions from nearby cities. If you have any concerns, please contact our support team at [email protected]—we’d be happy to assist you!
Hello, Jose! Thank you for sharing your feedback. We are truly sorry to hear about your experience and the issues you've described. The search for profiles is based on your geolocation, Please authorize access for a more accurate search. But if there are few users in your area, you may see suggestions from nearby cities.
Our moderators are working around the clock to ensure profiles are genuine, and we continuously improve our platform to prevent fraudulent activities. Your comments are valuable to us, and we are committed to enhancing the quality of our service.
Regarding the WhatsApp contact through business accounts, we would like to investigate this issue further. Please reach out to us via email at [email protected] with more details about these interactions, and we will take immediate action to address the situation.
Hello! We assure you that our platform is genuine and designed for meaningful connections. Not all users log in daily, so responses may take some time. To improve your chances, try messaging users who are currently online. We encourage you to be patient and proactive. If you have specific concerns about your experience or suspect any issues, please contact us at [email protected] with detailed feedback. We’ll be happy to assist and address your concerns thoroughly. 😊
Elliott, thank you for sharing your concerns. We don't use bots because we value live communication. That's why we created the automatic greetings feature, which helps you make the first step. In order to better assist you, could you please provide more details about the issue you encountered with your subscription and payment? Please contact us at [email protected] with further information, and we will do our best to resolve this for you.
Hello! We apologize for any misunderstandings that may have occurred during your interaction with our support team. Unlimited communication with other users is only possible with a Premium subscription, which offers extra benefits and full access to the service. We are sorry that the number of users was not enough for you but we want to assure you that new users are registering every day. We are working on expanding our community by improving the website's functionality, and in the meantime, we recommend that you allow access to geolocation to see people near you. Please provide us with more details about the issues you're experiencing while using our website, and we will do our best to improve your user experience. We would appreciate if you could contact us at [email protected].
