# KURU Footwear 评价与评分

> 来源: OK.one — https://ok.one/review/kurufootwear.com

- 域名: kurufootwear.com
- 分类: 健康与医疗
- 综合评分: 4.9 / 5 (61 条评价)
- 评分分布 5→1 星: 98% / 0% / 0% / 0% / 2%
- 所在地: United States · Salt Lake City
- 数据更新: 2026-08-10

KURU Footwear（kurufootwear.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 61 条用户评价，属于健康与医疗分类，口碑优秀。好评高度一致，98% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★★★★★ 快速服务
- Ron Austin · 2026-08-05

快速的服务。让我知道，并向我展示进行交换是多么容易。谈话过程中感觉非常舒服。我感到放心的是，我正在与一位知识渊博的员工打交道。

> 商家回复 (2026-08-05): Thank you for your wonderful feedback! We're so glad to hear your exchange process was quick and easy, and that our team helped you feel comfortable and reassured every step of the way. Providing knowledgeable, friendly support is what we strive for, and we're grateful you took the time to share your experience. We hope you love your new KURUs!

### ★★★★★ 很幸运有一位大师而不是人工智能机器人
- Miabee · 2026-08-04

当时我正在返回当地沃尔格林 (Walgreens) 的联邦快递 (FedEx) 投递点，这时二维码不起作用。我刚刚完成一场艰苦的体能训练，想把我的鞋子送去换大一号的。我的导师非常乐于助人，立即向我发送了 USPS 代码，我就可以上路了。

> 商家回复 (2026-08-04): We're sorry you ran into trouble with the QR code, especially after a strenuous physical therapy session. We can certainly understand how frustrating that must have been when you were just trying to complete your exchange.

We're so glad your GURU was able to quickly provide a USPS label so you could get back on your way without any further hassle. Thank you for your patience and for your kind words about our team. We hope your new size is the perfect fit and provides the comfort and support you're looking for!

### ★★★★★ 我想说的是，你们是……
- Carole · 2026-08-04

我只想说你们太棒了！你在我的帐户混淆方面帮了我很大的忙，所以现在我可以订购另一双 Quest 靴子，这将是我的第三双，因为我在 2017 年购买的第一双靴子仍然很强劲，但我无法抗拒黑色和无花果色！  我的脚很高兴，你让库鲁品牌感到自豪！

> 商家回复 (2026-08-05): Thank you so much for your incredibly kind words! We're so happy we could help get your account sorted out so you could order your new QUEST boots. Hearing that your first pair from 2017 is still going strong truly makes our day! We hope you love the black and fig color just as much, and we're honored to have played a part in keeping your feet happy. Thank you for being such a loyal member of the KURU family!

### ★★★★★ 我的足底问题非常严重……
- Kevin Boyle · 2026-08-04

我的足底问题非常严重..仍然每天工作 13 个小时，鞋子帮了我很大的忙

> 商家回复 (2026-08-04): Thank you so much for sharing your experience! We're sorry to hear you're dealing with such severe plantar fasciitis, especially while working 13-hour days. That takes a tremendous toll on your feet, so it means a lot to hear that your KURU shoes have helped provide the support and comfort you need to get through those long shifts.

Thank you for trusting KURU, and we truly appreciate you taking the time to share your story. We hope your shoes continue to keep you comfortable for many miles and many shifts to come!

### ★★★★★ 找到合适的人有很大帮助。
- Kathy Major · 2026-08-04

他们在寻找最适合您的方面拥有专业知识。今天订购，希望能够开始无痛地走得更远。我很兴奋。

> 商家回复 (2026-08-04): We're so glad our team was able to help you find the style that best fits your needs. We hope your new shoes provide the comfort and support you're looking for so you can enjoy longer walks with less pain.

We're excited for you too, and we can't wait to hear how your new pair works out. Thank you for trusting KURU!

### ★★★★★ 鞋子问题的缺陷
- Claire Harraghy · 2026-08-04

及时回复我的电子邮件问题，当我提供所需的证据后，他们立即解决了问题

> 商家回复 (2026-08-05): Thank you for your feedback! We really appreciate you taking the time to share your experience. I'm so glad our team was able to promptly resolve your concern once we received the requested information. We appreciate your patience throughout the process and hope you're enjoying your KURUs!

### ★★★★★ 很棒的客户服务团队！
- Sue · 2026-08-04

我遇到了几个问题，我联系了客户服务部门。  该团队反应迅速、高效——沟通积极、乐观。  他们花时间了解我的问题并很快提供了非常公平的解决方案。他们的做法增强了我对 Kuru Footwear 的积极印象。

> 商家回复 (2026-08-05): Thank you so much for sharing your experience! We're thrilled to hear our team responded quickly, took the time to understand your concerns, and provided solutions that felt fair and helpful. Knowing our communication and support reinforced your positive impression of KURU means a great deal to us. We truly appreciate your kind words and your support!

### ★★★★★ 很棒的客户服务
- Paul · 2026-08-03

客户服务的反应非常令人愉快。我退回了原来的订单，换了一种不同的款式。等待接收他们。期待它

> 商家回复 (2026-08-03): Thank you for sharing your experience! We're so glad to hear you had a pleasant experience with our customer service team. We hope your new style is a perfect fit, and we're excited for you to receive it. Thank you for giving KURU a try, and we hope your new pair keeps you comfortable for many miles to come!

### ★★★★★ 我收到了错误尺码的鞋子，但是……
- Smitty · 2026-08-02

我收到了错误尺码的鞋子，但客户服务部门非常出色地帮助我更换了鞋子。

> 商家回复 (2026-08-03): Thank you for sharing your experience! We're so sorry you received the wrong size shoes to begin with, but we're delighted to hear our customer service team was able to help make the replacement process easy. We truly appreciate your patience and your kind words, and we're so glad we could get you on the right track. We hope your new pair keeps you comfortable for many miles to come!

### ★☆☆☆☆ 我喜欢库鲁运动鞋
- Consumer · 2026-08-01

我喜欢库鲁运动鞋 - 作为一名 NP，我已向数百名足底筋膜炎患者推荐了这些鞋 
我也有人字拖和凉鞋，并赞扬他们
不幸的是，这是我第一次不得不退货——这真是一场噩梦 
给我发了二维码，然后去了一家他们称之为办公室的特定商店。去那里超级不方便——太令人失望了

> 商家回复 (2026-08-03): Thank you so much for your continued support and for recommending KURU to so many of your patients. Hearing that you've trusted our shoes for yourself and for others truly means a lot to us.

We're so sorry that your first return experience has been frustrating. We completely understand how disappointing it is when something that should be simple ends up being inconvenient.

Unfortunately, this review didn't include any identifying information, so I wasn't able to locate your account. I've requested your name and email address through Trustpilot, and as soon as you update that information, I'd be happy to take a closer look.

In the meantime, if it's easier, please reach out to our GURU team at gurus@kurufootwear.com. We can provide you with a printable FedEx label that you can take to any FedEx location if that works better for you. We don't want this process to be difficult, and we'll do whatever we can to make it as simple and convenient as possible.

### ★★★★★ 很棒的客户服务！
- Lee Dally · 2026-08-01

当我的鞋子有问题时非常及时和理解！

> 商家回复 (2026-08-03): Thank you for your kind words! We're sorry you experienced an issue with your shoes, but we're so glad our team was able to help quickly and make the process as smooth as possible. We truly appreciate you taking the time to share your experience, and we're grateful to have you as part of the KURU family. We hope your new pair keeps you comfortable for many miles to come!

### ★★★★★ 鞋子太棒了
- ANNIE EVANS · 2026-08-01

这双鞋太棒了。  我患有足底筋膜炎和跟腱炎，我可以整天穿这双鞋。  客户服务是一流的。

> 商家回复 (2026-08-03): Thank you so much for sharing your experience! We're thrilled to hear your KURU shoes have helped keep you comfortable while managing plantar fasciitis and Achilles tendonitis. Knowing you can wear them all day is exactly what we hope for. We're also grateful for your kind words about our customer service team. Thank you for choosing KURU, and we hope your shoes continue to keep you supported for many miles to come!

### ★★★★★ 解决了制造问题
- Doug · 2026-07-30

我的鞋子存在制造问题，并就此写了一篇评论。库鲁很快回复了我，并通知我我的鞋子在保修期内，值得提出索赔。一切都很快、无痛地解决了。我已经成为这双鞋的粉丝有一段时间了，并感谢同样优质的支持团队。

> 商家回复 (2026-08-03): Thank you so much for sharing your experience! We're sorry you ran into a manufacturing issue with your shoes, but we're so glad our team was able to get everything resolved quickly and smoothly. We take quality seriously, and warranty claims help us identify and address issues so we can continue improving our products. It means a lot to hear you've been a fan of KURU for a while, and we're especially grateful for your kind words about our support team. Thank you for being part of the KURU family!

### ★★★★★ 很棒的公司！
- Kenny M · 2026-07-29

很棒的公司！他们有很棒的产品，但也提供优质的客户服务！

> 商家回复 (2026-07-29): It's wonderful to hear that you've had such a positive experience with KURU! Knowing that you've been happy with both our shoes and our customer service means so much to our team.

Providing supportive footwear is only part of our mission. We also want every customer to feel cared for from start to finish. We're so glad we could deliver on both, and we truly appreciate your support. We look forward to being there whenever you're ready for your next pair of KURUs!

### ★★★★★ 易于退货和换货
- customer · 2026-07-29

> 商家回复 (2026-07-29): We're so glad your return and exchange process was easy! We work hard to make finding the right pair as simple and stress-free as possible, so it's great to hear everything went smoothly.

We appreciate you choosing KURU and hope you're enjoying your new pair!

### ★★★★★ 我一直在寻找一个好的支持者……
- Paula · 2026-07-28

我正在寻找一款支撑性好的运动鞋，并遇到了 Kuru 和其他一些人。  经过研究后，我决定去库鲁购物。  第一双太窄了，客服很快就了解了我的情况，帮我找到了另一双运动鞋。  退货很轻松，因为他们发送了运输标签。  在订购的便利性、保修和客户服务方面，我会向所有人推荐这家公司。

> 商家回复 (2026-07-29): Thank you so much for taking the time to share your experience! We're honored that you chose KURU after doing your research, and we're so glad our team was able to help you find a better-fitting pair.

It's wonderful to hear that your exchange was effortless and that our customer service, warranty, and easy return process helped make your experience a positive one. We strive to make finding the right fit as simple and stress-free as possible.

Thank you for your recommendation and for choosing KURU. We truly appreciate your support and hope you continue to enjoy your shoes for years to come!

### ★★★★★ 客户服务超过 10 星！
- Jane · 2026-07-28

客户服务超过 10 星！

 林迪、格洛丽亚太棒了！  他们的服务水平无与伦比。快速接听和转接电话真是令人难以置信！  他们专业、友善、细心，并提出了很好的建议。
起初，我对购买另一双昂贵的鞋子持怀疑态度，因为我的足部患有足底筋膜炎和刺痛的脚后跟，但在我收到第一双鞋后，我的疼痛从 10 降到了 2。几周内，我又订购了 3 双。  
KURU 鞋太棒了！

> 商家回复 (2026-07-29): Thank you so much for your wonderful review! We're thrilled to hear that Lindee and Gloria provided such exceptional service. We'll be sure to share your kind words with them. They truly care about helping our customers, and we're so glad they made your experience such a positive one.

It's also incredible to hear how much of a difference your KURUs have made for your plantar fasciitis and heel pain. Going from a pain level of 10 to a 2 is amazing, and we're honored to have been part of that journey. The fact that you came back for three more pairs is the highest compliment we could receive.

Thank you for trusting KURU and for taking the time to share your experience. We truly appreciate your support and hope your KURUs continue to keep you comfortable for many miles to come!

### ★★★★★ 不仅是鞋子，还有客户服务
- Wesley Wright · 2026-07-28

我购买 KURU 鞋已经好几年了，这家公司不仅是一流的，他们的产品也是一流的，最近我遇到了客户服务问题，管理层纠正了这个问题，超出了我的最大预期。这是真正的美国文化和美国业务，与美国人民合作，确保满意。我强烈推荐 KURU 鞋，不仅因为它们的质量，而且因为它们的制造工艺

> 商家回复 (2026-07-29): Thank you so much for your incredible support and for being a loyal member of the KURU family over the years! It means the world to us to hear that both our shoes and our team have earned your trust.

We're especially grateful for your kind words about our customer service. While we're sorry you experienced an issue, we're so glad our team was able to make things right and exceed your expectations. Providing exceptional support is just as important to us as creating comfortable, high-quality footwear.

Thank you again for your thoughtful recommendation and for taking the time to share your experience. Customers like you are the reason we love what we do, and we look forward to supporting you for many years to come!

### ★★★★★ 使订购和退货变得非常容易。
- Vivian Calovi · 2026-07-28

> 商家回复 (2026-07-29): Thank you for your kind review! We're so happy to hear that you found the ordering and return process easy and hassle-free. We work hard to make every step of the experience as smooth as possible, and it's wonderful to know we hit the mark. We truly appreciate your support and hope to help you find your next favorite pair of KURUs soon!

### ★★★★★ 客户服务很棒！
- Missy Tullberg · 2026-07-25

我收到了错误的鞋子，并立即发送电子邮件，很快就弄清楚了！很棒的支持团队！

> 商家回复 (2026-07-28): Thank you so much for sharing your experience! We're sorry your order arrived with the wrong shoes, but we're so glad our GURU team was able to get everything sorted out quickly. We truly appreciate your patience and your kind words about our support team. We hope you love your new KURUs!

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