Lalaky has a team of professional designers to provide stylish, personalized gifts. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. It is our principle to provide perfect products and services to every customer! We guarantee fast, professional and timely deliveries, because customer satisfaction is our number one priority.
Reviewers had a great experience with this company. Customers frequently mention that the products are exceptionally well-made, and the custom printing precisely matches their exact requests and personal preferences. People also deeply appreciate the fast delivery times and the high overall quality of the specialized items they receive. Many consumers share that they would gladly buy again and recommend the store to others.
Some reviewers were not happy with the sizing, noting that several garments often ran much smaller than expected. A few other people also felt that the fabric material quality occasionally did not meet their personal expectations.
AWFUL customer service, they completely invalidate your experience. The information about shipping is confusing and unclear e.g. my shipment was delayed due to Lunar New Year public holidays but there is no way of knowing this from their site. They offered me a pissweak $5 refund when I asked for a full refund. They email you from 'job lady' which is low key unhinged.
Lalaky 回复2024-03-06
Dear customers,
I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. Due to the large number of recent orders, our production time will be slightly longer. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
Total scam company! Offers 3-5 day delivery and I am 20 day so it and they still say in production. Requested refund right after the order exceeded the contract timeline and still nothing. Total scam business. Fake goods and services.
Lalaky 回复2024-02-27
Dear customers,
I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. Due to the large number of recent orders, our production time will be slightly longer. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.
Nobody is answering my emails on lalakyorder at gmail.com at all. it's three weeks since my order and nothing has been received, no answers when I write them. I will have to dispute the payment this week I'm afraid
Lalaky 回复2024-02-21
Hello ,your package already on the way, I hope you wait.you click this link ,and you can track your parcel :
https://t.17track.net/en#nums=WG015870652GB&fc=190200
If you have any questions please contact email: [email protected]. We will help you deal with it in time.
My husband's jersey reads "his" when I ordered it with "hers" and no one wants to write me back 😔
Lalaky 回复2024-01-08
Dear customers,
I'm very sorry for causing you any unpleasantness. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you. If you have any questions please contact email: [email protected]. We will help you deal with it in time.
Ordered custom hockey jerseys, thought they’d scale up the proportions to fit hockey gear, did not in fact, got jerseys ranging from medium to 3XL and the torso length between all of them changes by like less than an half-inch, only the shoulder width and arm length change proportionally, if you plan on ordering order only Larges for the smaller members of your team and use the XL-3XL for the remaining members based on height, or just go to mensleaguesweaters.com and go more expensive for a better deal. Other than the sizing, for the price per custom jersey the quality isn’t bad, namebar and numbers on the back is small but the printing of the logo/nambar/numbers are quite good. Probably wouldn’t order again as I’ve learned my lesson to go more expensive for better quality next time
Lalaky 回复2024-01-03
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services
Ordered a gift for sons christmas and at checkout it said want it in 2-5 days pay extra £20 so I stupidly did onky to find out it us a) in China made out it was a UK site, B) 8 days later it still hasnt been made yet and they just say its in production over £70 wasted cheers, nothing professional about company you need to log into your messenger if you want a receipt or tracking of item? Is that not very odd? No doubt a total scam
Lalaky 回复2024-01-03
Hello, the tracking information shows that your package has arrived in the destination country and will be delivered soon. We are very sorry that the poor express service failed to satisfy you. Our customer service has been following up on logistics information for you. If you have any questions you can contact email: [email protected]. We'll take care of it for you.
I didnt have the highest expectations since i assumed the jerseys would be made a similar from all others because of the price
But the quality is honestly amazing
And for the price paid i couldnt be happier
And shipping was suprisingly fast aswell
Lalaky 回复2023-11-01
We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future
Great summer kit. The boys love it. overall the quality is great.
Lalaky 回复2023-09-18
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Worst customer service ever. Ordered 4 soccer sets personalised. Firstly, sizing is very small, secondly whilst the material is actually nice the personalisation is shocking. It is iron ones with lots of marks and creases. Have used much better companies previously for the same price. Don’t be fooled by their returns policy which states 100% satisfaction refund. They have refused to refund our money. We are currently going via PayPal to try and get a refund.
Lalaky 回复2023-09-02
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]]
Quality good but sizing is extremely small. Ordered XXL for a friend and vest fit me (I am a medium), so wasted my money as it was personalised for his 50th birthday.
Lalaky 回复2023-09-02
Apologies for any inconvenience caused. Customer service is of utmost importance to us, and we're concerned to hear about this. Your feedback will be shared with our teams for prompt action. To assist you better, kindly provide your order number so we can review the product details and analyze the issue. Rest assured, we are committed to making improvements and ensuring your satisfaction. Thank you for bringing this to our attention.
We requested a proof image prior to printing... a proof was sent but they decided to go ahead and print the jerseys immediately. Unfortunately, our logo was on the incorrect side so we've had to pay a second time to get the correct jersey. Needless to say, we used an alternative company for the second batch.
It would be good if changes were allowed prior to printing as the online ordering system does not give a visual representation.
Lalaky 回复2023-09-01
Dear customers,
Thank you for taking the time to report product issues to us. We are sorry that the product you purchased did not meet your expectations.
Your satisfaction is our top priority. We would love the opportunity to correct the problem and provide you with the best solution.
Please feel free to contact us directly at [email protected]
with your order information. We will be happy to assist you further.
Thank you for bringing this matter to our attention. Your feedback helps us improve our products and services.
Have a great day!
Sincerely,
[[email protected]]
Nice items good quality fast delivery
It’s coming from China and it’s cheap so of course it’s going to be iron on and of course post will take a little time.
Chinese sizes run small, I expected this and ordered up 2 sizes, fits fine.
Company took time getting my logo off me for printing.
No problems rest of the team are jealous :)
Lalaky 回复2023-08-23
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
Decent product, however it took far too long to receive the item.
Lalaky 回复2023-08-17
We are so sorry Dear， that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Quality of the materia bought is great with affordable price and access to communicating with the staff and prompt responses to my request of size change after the order was made . Name printing and numbers with requested logo are great quality as well .
Lalaky 回复2023-08-17
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
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