# Lanewoodsjewelry 评价与评分 > 来源: OK.one — https://ok.one/review/lanewoodsjewelry.com - 域名: lanewoodsjewelry.com - 分类: 购物与时尚 - 综合评分: 3.6 / 5 (105 条评价) - 评分分布 5→1 星: 63% / 2% / 2% / 3% / 30% - 所在地: China · Hong Kong - 数据更新: 2026-10-25 Lanewoodsjewelry（lanewoodsjewelry.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 105 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：65% 给出 4 星及以上，同时 30% 打了 1 星；商家回复了 46% 的差评；评价主要围绕产品、质量。数据最后更新于 2026-10-25。 ## 最新评价(第 1/6 页) ### ★★★★★ Very happy and content! - Harlyn Ochoa · 2026-10-08 My ring came in and I honestly couldn’t even believe it. It’s very high quality (in my opinion), and very shiny. I’m super content with what I received. Although, it was a little bigger than I personally expected. I’m sure I just completely miss-measured or thought completely differently. Im still not disappointed whatsoever though. I’m very happy with my purchase! ### ★★★★★ Great customer service - Jodi Cotton · 2026-10-08 I ordered two rings separately, one right after the other, and the support team reached out immediately to make sure I didn't order 2 on accident. Just them reaching out to make sure the orders were intentional made a really great impression. The rings came quickly and I LOVE THEM!!! Beautiful products and I will be ordering again! ### ★★★★★ The ring is exactly what we ordered - Marissa L · 2026-10-08 The ring is exactly what we ordered. It is beyond beautiful. I do need to size down as it was slightly too big. But I’m in love! ### ★★★★☆ It’s my second time ordering from… - Andy · 2026-10-08 It’s my second time ordering from Lanewoods jewelry and the delivered rings look great! I have been wearing one for a year now and it’s still shiny and bright The gold colour fades a little on the inner face of the band, probably due to sweat, washing, etc, but apart from that all good so far. ### ★★★★★ AMAZING EXPERIENCES - No · 2026-10-08 My wedding bands are absolutely beautiful I love them shipping was EXTREMELY fast! Very happy with our purchases! ### ★☆☆☆☆ They changed the refund terms after I shipped the item - Glen Kelton · 2026-09-16 They changed the refund terms after I shipped the item Absolutely terrible customer service and refund process. Lane Woods told me to return my item to their warehouse and said they would refund me within 1–5 business days after the tracking showed delivery/signature. I followed their instructions, paid $16.30 out of my own pocket to ship the package, and provided them with the tracking number. After I shipped it, they changed the story and told me the refund would instead be processed 3–5 business days AFTER they received the item. That is not what I was originally told. The entire process has been unnecessarily frustrating and feels like the customer is expected to keep jumping through hoops after already doing exactly what the company requested. If you are considering buying from Lane Woods, I would think very carefully about how difficult it may become if you need to return something. I would not recommend this company based on my experience with their customer service and refund process. > 商家回复 (2026-09-17): Hi Glen, We sincerely apologize for the frustrating experience you had with our return communication. We would like to clarify some details for other shoppers. This item is custom engraved 14k solid gold jewelry. Per our website policy, custom engraved 14k gold pieces are **final sale and non-returnable**. We received your returned package and shipped the item back to you, which you have received. As a gesture of goodwill, we offered to reimburse your $16.30 shipping cost, plus a $100 compensation, alongside a discount coupon for your future purchase. Unfortunately, your subsequent request for $500 compensation is beyond what we are able to provide. We have fulfilled our goodwill offer, and the merchandise has been returned to you intact. We always strive to communicate our return terms clearly on our site. We encourage all customers to carefully review our policies before placing custom orders. Best regards, ### ★★★★★ My ring is stunning - Carrie Clark · 2026-08-31 My ring is stunning. It’s more beautiful than I anticipated and just the size I wanted it to be. I was worried it would look way too big. It does not. I chose the 925 silver with moissanite gems. Ring choice: Art Deco Oval Moissanite 2 carat. ### ★★★★★ Beautiful rings - Cheyene Lemley · 2026-06-29 Beautiful rings! I just ordered another one from them. I got the wrong size and had to exchange it. The support team has been nothing but amazing and made it easy and stress free. ### ★★★★★ The rings are absolutely stunning!I… - Reyanna Reyna · 2026-06-29 The rings are absolutely stunning!I have two from here and they have held up so well! ### ★★★★★ Lane Woods Jewelry had the piece I was… - Jon Latshaw · 2026-06-29 Lane Woods Jewelry had the piece I was looking for at a great price. The entire transaction beginning to end was painless and fast. Highly recommended ### ★★☆☆☆ Disappointing - Megan · 2026-06-29 My husband and I made a last minute decision to get married one afternoon. So we wanted something quick and affordable for the time being. After a lot of research we decided to go with this company I ordered a 5ct radiant cut and with a bezel setting. I was so excited about this ring it seemed like it took forever to get here! The day they said it was coming I kept watching my camera with the excitement of my ring arriving! Finally it was delivered!!!! My husband was sitting at the table and I opened the package so fast he was like wait a minute! Let me open it for you! He opened it and with great disappointment and shock it was not a 5ct…. It was a 2ct…. Devastated doesn’t even cover the emotion I felt at that moment. I quickly emailed customer service to let them know what happened. I sent them a picture with the measurements of the ring and they did admit fault. I asked them if I could return the ring for the correct one. I had to pay to ship it back! Seriously?! So they offered to refund the difference of the price between the two rings. It was a very hard emotional experience. I so badly wanted the ring of my dreams but didn’t think I should have to pay for their mistake. So I let them refund the difference and kept the ring they sent me. It’s a beautiful ring, great quality. The gold does scratch up a bit faster than I would like but for the price I guess I can’t complain. > 商家回复 (2026-06-29): Dear Megan, We are truly sorry for the mistake in your ring’s carat size—sending a 2ct instead of the 5ct radiant cut bezel setting you ordered was entirely our fault, and we deeply regret the disappointment and stress this caused you and your husband on your special wedding occasion. We understand how frustrating it was to be asked to cover return shipping for our error, and we sincerely apologize for that added hassle. As a gesture of our apology, we’d like to offer you an exclusive discount on any future purchase with us—please reach out to our customer service team with your order number to claim this offer at any time. We also appreciate your feedback about the gold band scratching easily; we’ve shared this with our production team to improve our finishing process. Thank you for your honesty, and we hope we can earn back your trust in the future. Best regards, The Lane Woods Jewelry Team ### ★★★★★ Beautiful jewelry - El Jay · 2026-06-29 Beautiful! Better than expected! A joy to look at. ### ★★★★★ The quality was exceptional and the… - Braeden Chapla · 2026-06-29 The quality was exceptional and the support for the shipping was also fantastic. Would definitely recommend! ### ★★★★★ The rings are stunning - Brianna Ball starks · 2026-05-24 The rings are stunning. It has not tarnished or anything. Still just as sparkly as when it came in and I wear it everyday. It looks beautiful especially for the price. Its worth every dollar spent. ### ★★★★★ My wife loved both of the rings she got… - Malik Tyler · 2026-05-07 My wife loved both of the rings she got and is getting endless compliments about them both! ### ★★★★★ I have used them multiple times and… - Adam · 2026-05-06 I have used them multiple times and everytime they come through!! Quality is amazing! And my lady loved both rings which is always an added bonus 😀 ### ★★★★☆ Beautiful jewlery - ADRIANA · 2026-05-06 I received my first order with Lane Woods Jewelry and I loved my piece. The style and sparkle is definitely noticeable and the price was just right. The website was easy to order and user friendly. The only three things I would complain about is that on the website it doesn't have a phone number to talk to someone directy and only via email which is a hassle if you want a quick reply. Once used, the reply sometimes took more than 24 hours for a reply and then the reply did not always answer all the questions asked and I had to reply with the same questions twice. I also noticed that although I bought the piece online and gave my email, I did not receive a receipt of the purchase with the details so I had to contact and wait via email. The order also took longer than I expected but when I received it, it was better than I expected. I recommend the company have live agents to answer any questions and also to add more details on their website like where these pieces are made and where they ship from. For mine, I found out they were made and sent from China. I didn't receive any guarantees with the piece as far as workmanship or quality and materials so that tells me that it may or may not be the material listed in the website (white gold/silver/moissanite). Their return policy is a bummer because you will never get back the complete amount unless you cancel within 24 hours. This is unfair if you wait for the piece and for what ever reason it was not what you expected or there is something defective. Keep this in mind before ordering and a risk you will have to take. Otherwise the piece is nice and satisfied with my order. ### ★★★★★ Great product - Kendall Brown · 2026-04-14 The wait time was a bit longer than expected but it was a great ring. Quality was amazing. The ring was way bigger than anticipated! Overall it was a great experience! ### ★★★★★ Fast and easy purchase - Ivettexx · 2026-04-13 Fast and easy purchase ### ★★★★★ Great experience - Korynn · 2026-04-13 Ring arrived on time and quick! Ring fit very good and prices were not bad at all compared to other places! --- - 全部评价与筛选: https://ok.one/review/lanewoodsjewelry.com - JSON 接口: https://ok.one/api/companies/lanewoodsjewelry.com - 评分口径与数据来源: https://ok.one/methodology/