# Like My Choice 评价与评分

> 来源: OK.one — https://ok.one/review/likemychoice.com

- 域名: likemychoice.com
- 分类: 购物与时尚
- 综合评分: 1.4 / 5 (105 条评价)
- 评分分布 5→1 星: 6% / 4% / 2% / 3% / 86%
- 所在地: United States · San Jose
- 数据更新: 2026-08-10

Like My Choice（likemychoice.com）在 OK.one 的综合评分为 1.4 分（满分 5 分），基于本站收录的 105 条用户评价，属于购物与时尚分类，口碑较差。86% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/6 页)

### ★☆☆☆☆ 已付款，从未收到
- Kirstie · 2026-08-07

我为即将到来的假期订购了一些物品。三个星期后，我问为什么还没有发货。他们说仍在“处理”中。我要求取消，因为这些物品不会在我假期之前到达。他们说不可能取消……即使订单甚至还没有离开设施。他们甚至提出更换物品，但表示不可以取消。如何更改整个订单但不取消？显然他们只是拒绝退还我的钱。现在已经过去四个星期了，仍在“处理”。我非常怀疑我是否能看到这些衣服。即使我这样做，这 4 周以上的处理时间也是不可接受的。更不用说他们公然撒谎说无法退还我的钱。

> 商家回复 (2026-08-07): Dear Kirstie,

We are sorry to hear about your frustration and disappointment regarding the processing time of your order. We understand that your purchase was related to an upcoming vacation, and we recognize how important it was for you to receive the items within your expected timeframe.

We would like to clarify that order processing and shipment are two different stages. Before a package is dispatched, orders may need to go through preparation, quality checks, inventory confirmation, and logistics arrangements. During this process, some modifications may be possible depending on the order status, while cancellation may not always be available once the order has entered the fulfillment process.

We understand that this may seem confusing, but the reason we may suggest changing an item while being unable to cancel an order is that different actions follow different processing procedures. Once an order has entered the preparation workflow, certain steps cannot simply be reversed immediately.

We are sorry that the processing time has exceeded your expectations. However, we would like to assure you that your order has not been ignored, and our team continues to follow the status with the relevant department. The delay does not mean that we have no intention of fulfilling your order or providing assistance.

Regarding your refund concern, all refund and cancellation requests are reviewed according to the actual status of the order and our official after-sales policy. We do not refuse legitimate customer requests; however, we must follow the same procedures to ensure fairness and consistency for all customers.

We also noticed your concern about the lack of updates. We understand that waiting without a shipping confirmation can be frustrating, and we apologize for the inconvenience. Our customer service team remains available to provide assistance and check your order status.

We sincerely regret that this experience has affected your confidence in our service. We hope to have the opportunity to continue assisting you and work toward a proper resolution.

Kind regards.

### ★☆☆☆☆ 一个坏苹果绝对会毁了整个苹果！
- Helen Bloodsaw-Luther · 2026-08-07

他们是最糟糕的！  在大多数方面，这确实很重要！  客户支持：他们一定以为我要求欺骗客户。  他们不断地对我进行回避；我猜这是一种拖延战术！  我订购了 7 件商品，但一点一点地收到了，就好像我因不遵守规定而被评分一样。  他们一直坚持说我的订单已经发货（即使这些商品是从月球发货的，它们也会在“Likemychoice”之前到达！测量结果比实际尺寸小半码！退款肯定有问题。最后，廉价产品！

> 商家回复 (2026-08-07): Dear Helen,

We are sincerely sorry to hear that your shopping experience did not meet your expectations, and we regret the disappointment this has caused.

We understand that receiving your order in multiple shipments and experiencing longer delivery times may have been frustrating. In some cases, orders are shipped separately depending on product availability and warehouse arrangements so that available items can be delivered without waiting for the entire order to be completed.

Regarding sizing, we understand that fit can vary depending on the style and individual body shape. We always recommend referring to the size guide provided for each product before purchasing, but we appreciate your feedback and will continue working to improve our product information.

As for your after-sales concerns, our customer service team handles every request according to our official return and refund policy to ensure that all customers are treated fairly and consistently. We are sorry that the outcome did not meet your expectations.

If you still have any questions or require further assistance, please feel free to contact our after-sales team through our official customer service channel. We remain committed to helping you review your case and provide support whenever possible.

Customer Service:
contact@likemychoice.com

Thank you for sharing your feedback. It helps us continue improving our products and services.

Kind regards.

### ★★★★★ 我和杰西卡有一段很棒的经历……
- Sanchia Hayward-Holst · 2026-08-07

我和 LikeMyChoice 的 Jessica 一起度过了一段美好的经历。我对上一个包裹有疑问，杰西卡在整个过程中非常乐于助人、友善且反应灵敏。她花时间调查了情况，联系了仓库，并安排了我的订单重新发送。

我真的很感激她的理解和安慰，她让我随时了解正在发生的事情。出色的客户服务和总体上非常积极的体验。非常感谢你，杰西卡，感谢你的帮助！

> 商家回复 (2026-08-07): Dear Sanchia,

Thank you so much for taking the time to share your wonderful experience.

We are delighted to hear that Jessica was able to assist you throughout the process and provide the support you needed. We will be sure to pass your kind words on to her—they will mean a great deal.

At LikeMyChoice, we are committed to providing attentive and responsive customer service, and we're pleased that Jessica's communication, patience, and dedication helped resolve your issue and gave you peace of mind.

Your recognition and encouragement motivate our entire team to continue delivering the best possible service to every customer.

Thank you once again for your trust and support. We look forward to serving you again in the future.

Kind regards.

### ★☆☆☆☆ 购买前感谢两次
- Ksenya · 2026-08-07

我相信我们广泛的电子邮件通信已经提供了此事的完整背景。

我从未拒绝过所提出的补偿。我只要求在更新我的评论之前收到它。不幸的是，这一提议从未被接受，也没有得到任何补偿。

我的评论反映了我的真实经历，我会让读者自己决定。

### ★★★☆☆ 分辨率好
- PRISCILA SANO · 2026-08-07

经过长时间的讨论，该公司同意提供 40% 的退款，作为对我的订单严重延误的补偿。虽然我很感激他们最终愿意提高最初的报价并努力解决问题，但我仍然不认为结果完全反映了我所经历的不便，特别是因为延误超出了我的控制范围。

也就是说，我决定接受 40% 的退款，这样我们就可以结束这件事了。希望公司今后继续改进客户服务和类似情况的处理。

### ★☆☆☆☆ 这家公司是个骗局。他们做广告……
- Christina Kanneti kleanthous · 2026-08-06

这家公司是一个骗局。他们在网站上宣传完全不同的东西，并向您发送低质量的塑料罗纹衣服。广告上标明可以退货，但实际上并没有。！！这完全是一个骗局，人们必须知道。这必须停止。

> 商家回复 (2026-08-06): Dear Christina,

We are sorry to hear that your purchase did not meet your expectations, and we sincerely regret that you were disappointed with your experience.

We would like to clarify that the item shipped to you was consistent with the order placed. Our product images and descriptions are intended to represent the products as accurately as possible. However, differences in personal expectations regarding fabric, texture, color, or fit may result in a different individual experience.

We are also sorry that you were not satisfied with our after-sales service. All return and refund requests are handled in accordance with our published return policy, which is available on our website before purchase. Our customer service team reviews each case individually and provides assistance based on the applicable policy and the specific circumstances of the order.

We understand that this outcome was not what you had hoped for, and we sincerely apologize for any disappointment caused. Your feedback is important to us, and we will continue working to improve both our products and our customer service.

Thank you for taking the time to share your experience.

Kind regards.

### ★☆☆☆☆ 我们订了一件超过 6 岁的衣服……
- Phoebe  · 2026-08-05

我们在 6 周前订购了一件连衣裙，但只收到订单确认电子邮件，从未收到发货确认邮件，因此没有跟踪代码。这件衣服从未寄出，我们已要求退款，但收到的自动电子邮件未解决问题，也从未接听电话。

> 商家回复 (2026-08-06): Dear Phoebe,

We are sorry to learn about your concerns.

Based on the information provided in your review, we are currently unable to locate or verify your order. To investigate your case accurately, we kindly ask you to provide your correct order number or the email address used when placing the order.

Without the relevant order information, we are unable to confirm the actual status of your order or provide an appropriate solution. We therefore encourage you to contact us through our official customer service channels so we can review your case properly.

We respectfully ask that conclusions be made after the facts have been verified. Posting repeated accusations without allowing us to verify the order details will not help resolve the issue. Once we receive your correct order information, we will investigate promptly and provide the appropriate assistance.

We remain committed to helping every genuine customer and look forward to resolving your case.

Kind regards.

### ★☆☆☆☆ 不要从这里购买，他们是骗局！
- Shaz Kia · 2026-08-04

不要从这里购买，他们是骗局！我买了一件衣服，当我从包装中取出它时，羽毛已经从袖子上脱落了，我立即要求退款，他们要求我提供我做的衣服的图片，现在他们说根据他们的政策，他们不能给我退款，我收到的衣服有缺陷，不能穿，他们所能做的就是退还我 10%！省钱去别处购物吧......

> 商家回复 (2026-08-04): Dear Shaz,

We are sorry to hear that you were dissatisfied with your purchase and sincerely regret that your experience did not meet your expectations.

After reviewing your case, we would like to clarify that our after-sales team handled your request in accordance with our official return and refund policy. Every claim is assessed individually based on the information and supporting photos provided to ensure that all customers are treated fairly and consistently.

We understand that you believe the item was defective, and we appreciate that you contacted us immediately and provided the requested images. Our team carefully reviewed the case before offering a goodwill compensation based on the outcome of that assessment. We are sorry that this solution did not meet your expectations.

Please understand that our customer service team cannot approve refunds outside of our established policy or make exceptions arbitrarily. All after-sales decisions are made according to the same standards for every customer.

We sincerely regret that you were disappointed with the product. Your feedback has been recorded and will be shared with the relevant department as we continuously work to improve our products and services.

Thank you for taking the time to share your experience.

Kind regards.

### ★☆☆☆☆ 0 星！
- Soe Albassam · 2026-08-04

0 星！！你无法退货，整个网站都是骗局。包裹到达晚了，然后他们要求你等待另一个包裹来退回物品，但他们从来没有给出继续退货的地址！

> 商家回复 (2026-08-05): Dear Soe,

We are sincerely sorry that your experience has caused you concern and frustration, and we understand your disappointment regarding the delivery process.

After reviewing your case, we would like to clarify that your order was arranged to be shipped in separate packages. We are actively following up on the remaining shipment with our logistics team to ensure it is delivered as soon as possible. We sincerely apologize for the unexpected delay.

Regarding your concerns about returns, please rest assured that once all items in your order have been received, our after-sales team will review your request in accordance with our official return and refund policy. We are committed to providing assistance based on the actual status of your completed order and the applicable policy.

Our intention has always been to help resolve your case rather than leave it unresolved. We understand that waiting for the remaining package has been frustrating, but we kindly ask for your patience while we continue to expedite the shipment and provide the appropriate after-sales support.

We value every customer and remain committed to assisting you until your case is properly resolved. If you have any further questions, please continue to contact us through our official customer service channels, and we will continue to follow up on your order.

Kind regards.

### ★☆☆☆☆ 距离我付款已经3个多月了…
- BATIA VUN · 2026-08-04

我已经付款三个多月了，我已经多次给他们发电子邮件要求退款，他们的回复是它正在生产中，他们很快就会发出来，但这是一个骗局。他们无意退款。不要从这家公司订购。

> 商家回复 (2026-08-04): Dear Batia,

We are sincerely sorry for the inconvenience caused by the delay and understand why you are disappointed.

However, we would like to clarify several important facts regarding your order.

After reviewing your order history, we can confirm that your order was shipped in two separate packages. One of the packages was successfully delivered to you within the expected timeframe, which demonstrates that your order was genuine and that we have fulfilled part of the purchase as arranged. This also confirms that we are a legitimate business committed to processing and delivering our customers' orders.

Unfortunately, the second package has experienced an unexpected logistics delay. We fully acknowledge this delay and sincerely apologize for the inconvenience it has caused. Since becoming aware of the delay, our customer service team has continued to respond to your emails and actively follow up with the relevant logistics and warehouse departments to expedite the shipment.

We understand that waiting for the remaining package has been frustrating. However, the delay should not be interpreted as an intention to withhold your order or refuse assistance. We have been continuously working on your case and doing our best to accelerate the delivery.

We regret that your experience has not met your expectations and appreciate your patience while we continue to monitor the remaining shipment. Our team remains committed to assisting you until your order has been properly resolved.

Kind regards.

### ★☆☆☆☆ LMC25109111 我的订单号
- Mari · 2026-08-03

LMC25109111 我的订单号，我在 6 月 4 日订购，两个月后很多电子邮件都没有任何变化，请不要从这个网站订购，骗子。

> 商家回复 (2026-08-03): Dear Mari,

We sincerely apologize for the long waiting time.

We would like to clarify that your case has not been ignored. Our customer service team has been actively responding to your inquiries and continuing to follow up on the status of your order with the relevant department.

We understand that receiving repeated updates while waiting for your shipment can be disappointing, and we are sorry that the process has taken longer than expected. However, please be assured that our team is still working to assist you and provide updates regarding your order progress.

We appreciate your patience and would like to reassure you that we remain committed to helping resolve your case through our official customer service channels.

Kind regards.

### ★☆☆☆☆ 面料质量差
- N Norton · 2026-08-03

面料质量差。  欺骗性退货政策。  除误寄物品和损坏外，不予退货。

> 商家回复 (2026-08-04): Dear N. Norton,

We are sorry to hear that the product did not meet your expectations and sincerely regret that you were disappointed with your purchase.

We would like to clarify that the item you received was shipped according to the order placed. Product images, descriptions, and specifications are provided to present the item as accurately as possible. However, we understand that individual expectations regarding fabric, texture, or overall appearance may vary.

Regarding our return policy, we encourage all customers to review the policy available on our website before placing an order. The eligibility for returns and refunds is clearly outlined and is applied consistently to all customers to ensure fairness and transparency. Our after-sales team handles every request according to these published guidelines rather than making exceptions on an individual basis.

We sincerely apologize that your shopping experience did not meet your expectations. Customer feedback is important to us, and we will continue working to improve both our products and our services.

Thank you for taking the time to share your experience.

Kind regards.

### ★☆☆☆☆ 我见过质量最差的！
- Dana Schweiger · 2026-08-03

我订购的东西与衣服的呈现方式无关，布料太便宜而且不耐磨。交货时间 3-4 周。
我感觉这是一个骗局。永远不会再购买。

> 商家回复 (2026-08-03): Dear Dana,

We are sorry to hear that your experience did not meet your expectations. We understand that receiving an item that feels different from what you expected can be disappointing, and we appreciate you sharing your feedback.

We would like to clarify that we always strive to provide product information, photos, and descriptions as accurately as possible. However, factors such as lighting, screen settings, personal expectations, and individual preferences may sometimes affect how a product is perceived after delivery.

If you believe there is any issue with the item you received, our after-sales team is available to review your case and assist you according to our official policies. Please feel free to contact us and provide your order details along with any relevant photos, so we can properly check the situation and provide appropriate assistance.

Customer Service:
contact@likemychoice.com

We value every customer’s feedback and hope to have the opportunity to understand your concerns better and help resolve any issue you may have.

Kind regards.

### ★☆☆☆☆ 我7月11日订购了一些衣服......
- Angel Li · 2026-08-02

我在2026年7月11日订购了一些衣服，一直在等待发货，不是网站上说的7-10天。 
我还没有收到他们的任何发货确认。

该团队多次通过即时消息回复，但无人能证实这批货物。

> 商家回复 (2026-08-02): Dear Angel,

Thank you for sharing your concerns. We understand your frustration about not yet receiving the shipping confirmation and would like to provide some clarification.

Please note that order preparation time and shipping transit time are two different stages. After an order is placed, customers will receive an order confirmation email to confirm that the purchase has been successfully received by our system. The shipping confirmation email, including tracking information, is automatically sent once the package has been dispatched.

We have checked your case and noticed that you recently contacted our customer service team by email. Please rest assured that your request has been received, and our team will review your order details and provide a response within 24 hours.

We sincerely ask for your patience while our team verifies the latest status. Your order has not been ignored, and we remain committed to providing assistance and updates through our official customer service channels.

We appreciate your trust and understanding.

Kind regards.

### ★☆☆☆☆ 我在 likemychoice 上买了一件衣服…
- Melanie Grace · 2026-07-31

7 月 22 日，我在 likemychoice 上为我的婚宴买了一件衣服。我花了 18 美元购买了加急运送流程，我相信这样可以在 8 月 1 日的婚礼上及时将我的礼服送到我手中，因为加急运送的时间为 1-3 天。现在是7月31日，与客服沟通了几天后，他们还不愿意停止订单或退还我的任何钱。没有沟通如何解决这个问题。甚至没有提到额外运费被退还。我的衣服仍然没有发货确认号码，也没有任何关于即将发货的字样。我必须在亚马逊 Prime 上购买一件衣服，以确保我能准时买到。不惜一切代价避开这个网站。我可以看到，想要拿回我的钱，这将是一个大问题。我正在想办法在衣服到达后如何将其寄回，因为我不再需要这件衣服，而且到目前为止约定的发货时间已经过去 6 天了。

> 商家回复 (2026-07-31): Dear Melanie,

Thank you for sharing your feedback. We are sorry to hear that you are concerned about the delivery timeline for your order.

After reviewing your order, we can confirm that it is currently being processed within the normal production timeframe for this style. We understand that your event is approaching, which is why we have already requested priority handling and expedited shipment with our warehouse team.

We sincerely regret that the order has not yet been dispatched and understand why this has caused you to make alternative arrangements. We also appreciate your concern regarding the expedited shipping service. Please note that expedited shipping refers to the transportation method after the parcel has been shipped, while production and order preparation are separate stages that may vary depending on the item ordered.

Our team is actively monitoring your order and will provide the tracking information immediately once the parcel has been dispatched.

We apologize that this experience has not met your expectations and appreciate your patience while we work to complete your order as quickly as possible.

Kind regards.

### ★☆☆☆☆ 不要订购！！！
- Paige · 2026-07-31

不要订购！！！

4 月份，我为 5 月底参加的婚礼订购了价值 140 美元的礼服，我当然认为这时间足够了。我已经向客户服务部发送了 5 次电子邮件，但仍然没有收到我的订单，甚至没有收到跟踪号码。他们坚称订单正在处理中。我曾多次要求取消我的订单，因为我订购的礼服的活动已经结束，但他们拒绝了。极度失望是轻描淡写的，因为我花了 140 美元，却没有衣服可以展示！这种误导的公司应该承担责任。

> 商家回复 (2026-07-31): Dear Paige,

We sincerely apologize for the delay and completely understand how disappointing this has been, especially since the dresses were ordered for an important event that has already passed.

After reviewing your case, we have already requested that your order be given priority and have contacted the relevant department to expedite the processing as much as possible. We truly regret that the preparation has taken significantly longer than expected.

We also understand your frustration regarding your cancellation request. Once an order has entered the production and fulfillment process, it may no longer be possible to cancel immediately, as production resources and logistics arrangements have already been allocated. We recognize that this is especially frustrating when the delivery is delayed beyond the original expectation.

Please be assured that your order has not been forgotten or abandoned. Our team is actively following up, and we will continue to monitor the progress until the order is completed.

We sincerely regret that this experience has affected your confidence in our service. Your feedback is important to us, and we appreciate your patience while we continue working to resolve your order as quickly as possible.

Kind regards.

### ★★★★★ 品质优良，价格实惠
- Alicia Charles · 2026-07-30

我购买的商品与图片相似，我对我的商品很满意！它也非常适合。运送时间大约为两周，与杰西和丹西就我的物品和运送进行的沟通非常棒。他们为我的购买提供了保证和更新！

> 商家回复 (2026-07-30): Dear Alicia,

Thank you very much for taking the time to share your experience.

We are delighted to hear that you were happy with the quality of your purchase, that it matched your expectations, and that the fit was just right. It is also wonderful to know that your order arrived within the expected timeframe.

Your kind words about Jessie and Dancy mean a great deal to us. We are pleased that their communication, updates, and support throughout the shipping process helped make your shopping experience a positive one.

Customer satisfaction is always our top priority, and feedback like yours motivates our team to continue providing high-quality products and attentive customer service.

Thank you again for choosing Likemychoice. We truly appreciate your trust and look forward to serving you again in the future.

Best regards.

### ★☆☆☆☆ 如果可以的话我不会给它任何星星
- Sophie Martin · 2026-07-30

如果可以的话，我不会给它任何星星。不要在这里购物。

我订购了一件衣服，花了 6 周时间才到货，但到货时却完全是错误的衣服。
我一直在与他们的客户服务来回沟通（这必须是人工智能生成的，因为它们毫无用处），他们不会提供任何退款 - 即使它在条款和条件中。 

避免避免。

> 商家回复 (2026-07-31): Dear Sophie,

We are very sorry to hear that you are dissatisfied with your experience and sincerely regret the inconvenience this has caused.

Please don't worry. If, after verification, your order meets the conditions outlined in our official return and refund policy, our after-sales team will be happy to assist you with the return process in accordance with that policy.

We understand your concern regarding the item you received. If you believe the wrong product was delivered, we kindly ask you to continue communicating with our customer service team and provide the relevant order information and photos. Once verified, we will review your case based on our return policy and provide the appropriate solution.

We apologize that this experience did not meet your expectations. Our customer service team is committed to assisting every customer, and we remain willing to work with you to resolve the issue through our official after-sales process.

Thank you for your patience and understanding.

Kind regards.

### ★☆☆☆☆ 6 周前订购了一件衣服，告诉……
- Kerrie mccrystal · 2026-07-28

6 周前订购的一件衣服，被告知需要 5-7 天交货，但没有收到任何借口 
甚至还说它是手工制作的！ 
拒绝提供每日退款电子邮件且没有任何结果，请不惜一切代价避开此网站，目前需自掏腰包 88 英镑

> 商家回复 (2026-07-29): Dear Kerrie,

We are sorry that your shopping experience did not meet your expectations and regret the frustration caused by the delay.

However, we would like to clarify the facts regarding your order. During the order process, we continued to communicate with you and actively followed up on your order status. While the processing time was longer than expected, our team remained committed to assisting you throughout.

We also noted that you initiated an Apple Pay payment dispute. Once a payment dispute is opened, the order is automatically handled according to the dispute process. To avoid duplicate fulfillment or potential fraudulent claims where both the goods and the refund are received, we immediately stopped shipment and fully cooperated with the payment provider's dispute procedure.

Our records show that the refund has already been processed through the payment dispute. Therefore, your order was not shipped after the refund process was initiated.

We fully respect your right to share your shopping experience. However, we also believe it is important that reviews accurately reflect the complete timeline of events, including that the refund was processed through the Apple Pay dispute and that shipment was stopped accordingly.

We sincerely regret that we were unable to provide the experience you expected and appreciate your feedback.

Kind regards.

### ★☆☆☆☆ 几个月前订购 - 仍然没有商品，没有跟踪，无法通过电话联系到任何人
- Tony J. · 2026-07-28

我们在这家公司也有过同样的经历。我们于 6 月 16 日下了订单。两周后，我们要求取消——我们被告知订单已经在处理中，无法取消。我们坚持再次跟进，并被告知他们会要求仓库加快处理。现在已经六周了，没有发货，也没有跟踪信息——远远超出了他们自己网站上广告的任何发货窗口。每次我们拨打网站上列出的号码时，它都会说他们正忙或回拨然后挂断。

他们自己发给我们的电子邮件证实了这一点——我们以书面形式表明订单无法取消，也从未在发货时进行跟踪。

鉴于这里有很多其他人描述了相同的模式，我们已向 FTC (reportfraud.ftc.gov) 和 IC3 (ic3.gov) 提出投诉。接下来是我们州总检察长的消费者保护办公室和 BBB。如果您正在处理同样的问题，这些都值得研究——足够多的投诉可以触发实际的调查。

更新：供应商的回复要求我们提供订单号或用于下订单的电子邮件进行调查。我们已将两者直接提交给 Trustpilot。这指的是哪一个订单，没有任何歧义。

> 商家回复 (2026-07-28): Dear Tony J,

We are sorry to hear about your concerns and sincerely regret the frustration this situation has caused.

Based on the information provided in your review, we are unable to identify your order. To investigate your case accurately, we kindly ask that you provide your order number or the email address used to place the order. Once we receive your order details, we will review the status of your order and provide you with an update as soon as possible.

We would also like to clarify that our customer service team is available through our official support channels and is committed to responding to customer inquiries and providing assistance throughout the order process.

Customer Service: contact@likemychoice.com
Toll-Free Call: +1 (888) 533-9077
Business Hours: Monday to Friday, 10:00 AM – 7:00 PM (EDT)

If you experienced difficulty reaching us by phone, we sincerely apologize for the inconvenience. During periods of high inquiry volume, wait times may occasionally be longer than usual. In such cases, we recommend contacting us by email with your order information so our support team can investigate your case thoroughly and respond as quickly as possible.

We understand your concerns regarding the order status and would appreciate the opportunity to review the specific details before any conclusions are drawn. Please contact us through our official customer service channels with your order information, and we will actively follow up and assist you.

Kind regards.

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