# Lookfantastic 评价与评分 > 来源: OK.one — https://ok.one/review/lookfantastic.ae - 域名: lookfantastic.ae - 分类: 美丽与健康 - 综合评分: 3.3 / 5 (197 条评价) - 评分分布 5→1 星: 51% / 4% / 4% / 6% / 36% - 所在地: United States · Wilmington - 数据更新: 2026-09-06 Lookfantastic（lookfantastic.ae）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 197 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：55% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 100% 的差评；评价主要围绕产品、价格。数据最后更新于 2026-09-06。 ## 最新评价(第 1/10 页) ### ★☆☆☆☆ 说是当日送达，结果收了25迪拉姆… - Monalisa Watfa Hamade · 2026-08-31 · 已验证 上面写迪拜当天送达，下午1点前下单只要25迪拉姆，但我下单时显示35迪拉姆，1到3天送达。信息不一致。 > 商家回复 (2026-09-01): 你好， 非常抱歉你最近的订单和收货地址遇到了麻烦。我们理解发现这样的错误有多令人沮丧，以及它带来的经济损失。我们正在积极审查我们的流程，以确保为尊贵的顾客提供更清晰、更易用的更正选项。 已向你账户发送消息。 此致， Liam ### ★★★★★ 服务非常快，可追踪物流… - Sammy · 2026-08-26 · 已验证 服务很快，国际快递可追踪，发货也快。产品种类很全。我在这买本地找不到的东西。 > 商家回复 (2026-08-27): 您好， 感谢您留下评价！ 收到忠实顾客这样的反馈总是让我们倍感荣幸。 您的意见帮助我们维持并提升服务质量，团队听到您的好评也会非常高兴。 如果您有任何问题，请随时联系我们，我们很乐意为您提供帮助。 祝您一切顺利，度过美好的一天。 此致问候， Liam ### ★★☆☆☆ 没有收到完整订单，而且花了…… - Natalia I · 2026-08-24 · 已验证 没有收到完整订单，等了3个多星期才收到邮件通知我商品已缺货 > 商家回复 (2026-08-24): 您好， 感谢您留下评价。 很抱歉听到您的订单配送出现了问题。我已进一步调查此事，并通过您的账户联系了您。请您方便时登录账户查看我的留言。 期待尽快解决此问题。 此致问候， Ben ### ★☆☆☆☆ 海关方面完全不透明 - Paulina · 2026-08-21 · 已验证 关于商品是在迪拜有货还是从英国发货的信息不透明。就算你只选标注「有货，24小时内发货」的商品，以为货在迪拜不用交关税，最后还是要交税，而且不知道具体哪个商品要交。送货时要付现金，但你大部分时间都不在家，根本收不到货。 > 商家回复 (2026-08-22): 你好 Paulina， 感谢你的评价。 很抱歉这次你没有获得我们努力提供的购物体验。 我已通过你的账户发送了一条消息，希望能帮助解决此事。麻烦你在方便时查看一下。 此致问候， Kayleigh ### ★★☆☆☆ 这又是另一笔……的订单 - Izabela M · 2026-08-11 · 已验证 这又是Lookfantastic因为缺货或运输限制无法发货的一单。其他网店从没遇到过这种事。挺让人沮丧的。 > 商家回复 (2026-08-12): 您好， 对于产品缺货和运输限制反复出现的问题，我们深表歉意。我们理解这给您带来了多大的困扰，目前我们正在积极改进库存管理和运输流程，以避免此类情况再次发生。 已向您账户发送了留言。 此致问候， Liam ### ★★★★★ 优秀的商店 - customer · 2026-08-04 · 已验证 优秀的商店，优质的商品和准时的交货 > 商家回复 (2026-08-06): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia ### ★★★★★ 一如既往的好，我总是得到… - SA · 2026-07-31 · 已验证 像往常一样很棒，我总是在产品在这里的商店推出之前就得到它们，而且还有很大的折扣！ > 商家回复 (2026-08-06): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia ### ★★★★★ 很棒的网站！！！ - Natalia I · 2026-07-31 · 已验证 产品种类丰富，折扣力度大 > 商家回复 (2026-08-06): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia ### ★★★★★ 折扣商品和优质服务 - caelleigh · 2026-07-28 · 已验证 > 商家回复 (2026-07-29): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia ### ★★★★★ 很棒的正品产品和良好的… - Z · 2026-07-26 · 已验证 优质的正品产品和良好的送货服务。 > 商家回复 (2026-07-29): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia ### ★★★★★ 不断向他们订购 - Anna Manaf-Zade · 2026-07-25 · 已验证 不断地向他们订购。一切都是原装的，交货快捷。价格优惠。出色的。 > 商家回复 (2026-07-29): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia ### ★★★★★ 解决了我的问题🥰 - Fay · 2026-07-20 > 商家回复 (2026-07-21): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia ### ★☆☆☆☆ 5天了，我的心情没有…… - customer · 2026-07-19 · 已验证 5 天后我的发货未处理，不得不取消并重新订购 > 商家回复 (2026-07-19): Hello, Thank you for leaving your review. I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah ### ★☆☆☆☆ 送货公司的选择非常糟糕... - Yulia · 2026-07-15 · 已验证 送货公司选择不当给 Lookfantastic 留下了不好的印象。 他们选择 EMX 来运送我的包裹。这是一家组织非常差的送货服务公司。 我鼓励您阅读 EMX 上的评论，了解这家快递公司是多么不专业。 我对 Lookfantastic 的建议是更换送货服务提供商。在那之前 - 我不会再向 Lookfantastic 下订单。 > 商家回复 (2026-07-16): Hello Yulia, We are truly sorry to hear about your disappointing experience with the delivery service. We understand your frustration and appreciate you bringing this to our attention. Your feedback is invaluable, and we are actively reviewing our delivery partners to ensure we provide the best possible service. A message has been sent to your account. Kind regards, Liam ### ★☆☆☆☆ 是的，我应该支付 12.45 迪拉姆…… - Huda · 2026-07-14 · 已验证 我应该支付 12.45 迪拉姆的运费，你应该问我 b4 。 > 商家回复 (2026-07-15): Hello Huda, We understand your concern about the delivery fee. We appreciate your feedback, a message has been sent to your account. Kind regards, Liam ### ★☆☆☆☆ 运输时间很长而且… - Sumaia · 2026-07-09 · 已验证 运输需要很长时间，即使我跟踪你也不知道你的货物在哪里！根本不清楚 > 商家回复 (2026-07-10): Hi Sumaia, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben ### ★★★★★ 轻松订购和结账 - Anthony Murray · 2026-07-09 · 已验证 轻松订购和结帐，提前订购并快速交货 > 商家回复 (2026-07-15): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia ### ★☆☆☆☆ 我订购了 3 件商品，刚刚收到 1 件… - Sara Hall · 2026-07-08 · 已验证 我订购了 3 件商品，刚刚收到 1 件。没有客户服务或支持服务可以跟进。 > 商家回复 (2026-07-09): Hi Sara, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben ### ★★★★★ 我很高兴 - customer · 2026-07-06 · 已验证 我很高兴，非常感谢 > 商家回复 (2026-07-29): Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia ### ★★☆☆☆ 额外扣除的钱 - customer · 2026-07-05 · 已验证 这种事每次都会发生。它告诉我总额（含增值税），然后当我购买/付款时，它总是比它说的要多。它不是增值税，也不是海关费用，因为这是在交货后收取的。这可能是一项不应该存在的隐藏费用，而且是一个骗局。 > 商家回复 (2026-07-06): 你好， 感谢你向我们反馈账单金额不符的问题。我们理解当最终扣款与显示总额不一致时你的沮丧。我们正在调查此事，以确保所有购买的定价透明。 已向你账户发送了一条消息。 此致问候， Liam --- - 全部评价与筛选: https://ok.one/review/lookfantastic.ae - JSON 接口: https://ok.one/api/companies/lookfantastic.ae - 评分口径与数据来源: https://ok.one/methodology/