UPDATED RESPONSE: Customer was contacted and an adaptation performed as it was too early for a full recast. Message was in the spam by error. I appreciate Allison and apologize for the inconvenience caused.
Hi Allison, your previous messages landed in my spam. Please always send a new email and do not reply to the previous report in order to avoid this, I have just replied. Warm regards, Nia
UPDATE: Have already reached out and replied, thank you Tiffany.
Hi Tiffany, your emails are being marked as spam by Gmail I apologize for the inconvenience caused, I did not find them due to this. I will reply on Monday, thank you for letting me know.
Warm regards
Nia
Hi Marci,
Thank you for your feedback, I saw your email and replied with instructions. I am happy that the spells manifested again, I put a lot of effort into my work it's always humbling to receive your feedback. You are appreciated.
Warm regards,
Nia
Hi Kik,
Thank you for your feedback. If I don't reply it is almost always due to technical issues, likely because your emails went to my spam folder or my replies are not reaching you. I apologize for the inconvenience caused to you and would of course very much like to read your update, please send a new email with the subject " KIK URGENT TICKET" so I can better help. You will continue to receive support as usual.
Warm regards,
Nia
Hi ezz, thank you for your kind feedback. I replied to all messages from last week, if you have still not received a reply it is likely that my email did not reach you. Unfortunatelly some email providers filter our messages as spam or to bypass the inbox due to certain words which trigger their filters. Please send me a new message with the title "URGENT TICKET EZZ TRUSTPILOT " so I can further assist you.
Warm regards,
Nia
