We're sorry for the frustration with your renewal charge, especially in the middle of a move abroad. That's not the experience we want for you. We're already looking into your account and will reach out to you today. We appreciate your patience, Zita.
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Lisa Nicole Johnson · 写过 2 条评价 · 已认证 · 体验于 2026-07-08 ·
Thank you for sharing! We’re thrilled you’re seeing positive results and appreciate our prompt support and pricing. We’re grateful to be part of your journey! ✨
We’re sorry to hear about your experience and understand your frustration. Our care team will contact you directly to review your concerns and provide assistance.
Thank you for your kind words! We’re glad Tim answered your questions, resolved the issue, and made navigating the website easy. We’ll share your appreciation with him! ✨
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Sussy Garcia · 写过 1 条评价 · 已认证 · 体验于 2026-07-05 ·
★★★★★
出色的客户服务和支持
令人惊叹的客户服务和支持。他们及时回答我的问题,并且始终积极响应并关注一切。
LumiMeds 回复2026-07-08
Thank you so much! We're thrilled our team has been responsive and on top of everything for you. Thank you for trusting us, Sussy! ✨
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Pete Garduno · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
经纪人花时间解释了……
在我们结束通话之前,客服人员花时间解释了我的需求并确保我感到舒服
LumiMeds 回复2026-07-08
Thank you! We're so glad our agent took the time to explain everything and made sure you were comfortable before hanging up. Thank you for trusting us, Pete! ✨
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Alexandra Miranda · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
Thank you! We're so glad Tim helped with your intake form and even offered to stay on the line until it was done. We'll be sure to share your kind words with him. Thank you for trusting us, Alexandra! ✨
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Debora Sablan · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
专业的
专业,乐于助人,提供有价值的建议并且友好
LumiMeds 回复2026-07-08
Thank you! We're so glad the help was professional, friendly, and came with suggestions worth keeping. Thank you for trusting us, Debora! ✨
Thank you! We're so glad our rep was knowledgeable, answered your questions, and walked you through your first reorder. Thank you for trusting us, Toni! ✨
Thank you so much for this! Jay will be so touched to hear you found him kind and compassionate, and we'll be sure to pass your words along. We're glad Customer Care has been easy to reach and quick to respond, especially through a job change, and that you've been happy with your medication. Being called the best of the best means the world to us. Thank you for trusting us, Sangeetha! ✨
Thank you, Joanne! We're so glad Marga was available and helpful as you get started. We're excited to be part of your journey and will do our best to earn that fifth star. Thank you for trusting us! ✨
Thank you! We're so glad Cara was prompt and amazing to work with. We'll be sure to pass your kind words along to her. Thank you for trusting us, Christine! ✨
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Rachel Hirt · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
服务内容非常丰富且乐于助人
LumiMeds 回复2026-07-04
Thank you! We're so glad our service was informative and helpful for you. Thank you for trusting us, Rachel! ✨
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Michele · 写过 4 条评价 · 已认证 · 体验于 2026-07-04 ·
★★★★★
非常有帮助
当我遇到困难时,在网站上为我提供帮助的女士非常有帮助。 她一直陪着我直到我完成。很欣赏这一点。
LumiMeds 回复2026-07-08
Thank you! We're so glad she stayed with you until everything was finished. That's exactly the kind of support we want to give. Thank you for trusting us, Michele! ✨
Thank you so much for this thoughtful review! It means the world to us that even through a few bumps along the way, our team was able to listen, care, and see each issue through to the end. Jay will be so glad to hear he made today's experience a positive one. We'll be sure to share your kind words with the whole team. Thank you for trusting us, Ashley! ✨
Thank you so much for this! We're thrilled Tim went above and beyond to straighten things out and even followed up with a call back. That kind of care is exactly what we strive for, and we'll be sure to share your kind words with him. Thank you for trusting us, Jacqueline! ✨
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Anne · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·
★★★★★
榛子棒极了
榛子太棒了,谢谢!
LumiMeds 回复2026-07-04
Thank you! We're so glad Hazel was wonderful to work with. We'll be sure to share your kind words with her. Thank you for trusting us, Anne!
Thank you so much! We're thrilled our team has been responsive and helpful, and we appreciate you recommending Lumi so highly. Thank you for trusting us! ✨