# Madame Bridal 评价与评分 > 来源: OK.one — https://ok.one/review/madamebridal.com - 域名: madamebridal.com - 分类: 购物与时尚 - 综合评分: 4.0 / 5 (62 条评价) - 评分分布 5→1 星: 69% / 5% / 2% / 8% / 16% - 所在地: United States · Boynton Beach - 数据更新: 2026-08-10 Madame Bridal（madamebridal.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 62 条用户评价，属于购物与时尚分类，口碑良好。74% 的评价为 4 星及以上，16% 为 1 星；商家回复了 87% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 我找不到我的衣服... - Kathi Hanson · 2026-07-16 · 已验证 我在当地找不到我的衣服，也没有任何商店愿意尝试。我联系了夫人，店主立即给供应商打电话，并保证在我需要的时候交货。不仅如此，我居然比预期提前了15天收到了！ 会向任何人推荐这家店！！！！他们太棒了！ > 商家回复 (2026-07-16): Thank you so much for your wonderful review! We're thrilled we were able to help you find your beautiful Feriani Couture 18348B gown when you couldn't locate it locally. It was our pleasure to work directly with the designer to ensure your dress arrived in time for your special occasion, and we were delighted that your Feriani Couture 18348B arrived 15 days earlier than expected! Knowing we could make the experience smooth and stress-free means so much to us. Thank you for trusting Madame Bridal and for recommending us to others. We truly appreciate your kind words and hope you felt absolutely stunning in your Feriani Couture gown. We wish you all the best and look forward to helping you find another perfect dress in the future! Warmly, The Madame Bridal Team ### ★☆☆☆☆ 对我的衣服不太满意 - Haley Crosby · 2026-07-16 · 已验证 对我的衣服不太满意。它到达时在一个很小的盒子里碎成球状。这件衣服的质量是我在沃尔玛货架上找到的，当我收到这件衣服时，材料已经撕裂了。连衣裙尺码也偏小。我买了一件比平时穿的大一号的衣服，这样我就可以根据需要对其进行塑形，而且它比其他相同尺码的衣服小很多。两个月后，我花了 300 美元，在距离朋友婚礼还有不到一个月的时间之前，我不得不寻找另一件衣服。应该只选择亚马逊。 > 商家回复 (2026-07-16): Hello Haley, we regret to hear your information. A return request was issued to you. We are witing for the dress that you recieved so we could send your replacement right away. We hope you have a wonderful day. ### ★☆☆☆☆ 这件衣服在运送到…时就被损坏了。 - Robert Frye · 2026-07-16 · 已验证 这件衣服送到我住处时就损坏了。尝试抓住他们。他们再也没有抓住我。 > 商家回复 (2026-07-16): We regret to hear this information. We inspect every dress as we package, insure, video the dress and send it in perfect condition. You ordered this time sensitive quinceanera dress and indicated that you need it right away. https://madamebridal.com/house-of-wu-26023.html We would have been delighted to exchange this dress if we would receive your claim before your event. We wish you the very best. ### ★★★★★ 华丽的礼服… - Wala S · 2026-07-10 · 已验证 裙子的订购和交付非常高效和快捷。我在一周内收到了这件衣服。这比我的预期还要好。网上的图片并没有体现出任何公正性。一件漂亮的衣服！ > 商家回复 (2026-07-15): Thank you so much for your kind review, Wala! We're so happy to hear your dress arrived quickly and exceeded your expectations. There's nothing better than finding that a dress is even more beautiful in person! We hope you feel amazing wearing your Andrea & Leo MA103 gown, and we truly appreciate you choosing Madame Bridal for your special occasion. Wishing you a wonderful event! 💖 ### ★★★★★ 品质卓越 - Gregory · 2026-07-10 · 已验证 > 商家回复 (2026-07-15): Thank you so much for your wonderful feedback! We're delighted to hear that you were impressed with the quality of your Adrianna Papell 40431 dress. This floral beaded mesh gown is one of our favorites, and we're thrilled it met your expectations. We truly appreciate you taking the time to share your experience and hope you enjoy wearing it for your special occasion! 💕 ### ★★★★★ 我的尺码找不到了…… - Jennifer Bergeron · 2026-07-09 · 已验证 西蒙发挥了他的魔力，找到了我女儿为我在婚礼上挑选的裙子所需的尺码。当我支付这件衣服的费用后，几天之内就发货并收到了。优质的客户服务，我强烈推荐！ > 商家回复 (2026-07-15): Thank you so much for your wonderful review, Jennifer! We're delighted to hear that Simon was able to work his magic and find your size in the beautiful Mac Duggal 69077 gown. We know how special it is to find the perfect dress for your daughter's wedding, and we're so happy everything came together smoothly—from locating your size to getting it delivered within days. We'll be sure to share your kind words with Simon. Thank you for your recommendation and for choosing Madame Bridal. We hope you feel absolutely stunning in your Mac Duggal gown and have a truly unforgettable time celebrating your daughter's special day! 💕 ### ★★★★★ 我收到了成人礼礼服…… - customer · 2026-07-09 · 已验证 我准时收到了成人礼礼服！想要的衣服收到了。 > 商家回复 (2026-07-15): Thank you for your review, Chanel Arias! We're so happy to hear that your Quinceañera dress arrived on time and that you received the exact dress you wanted. We know how important this special occasion is, and we're honored you chose Madame Bridal to be a part of it. We hope you have an unforgettable celebration and feel absolutely beautiful in your House of Wu LizLuo gown! 💖🎉 ### ★★★★★ 目的地婚礼礼服 - Jacqui Edwards · 2026-07-09 · 已验证 服务毫无压力，顾问也很专业。 由于这件衣服是在海外举行婚礼时购买的，而且需要的是大码的，所以物流也比较多。如果没有西蒙，我不可能做到这一点。 他打电话给设计师，要求其找到合适尺寸和颜色的商品。然后将其直接从设计师那里运送到他们的婚纱精品店。然后能够将其运送到另一个地址，以便有人可以携带它飞行。 我在付款确认电子邮件后收到了跟踪号码。礼服在婚礼顾问指定的时间内很快就到达了。 这件礼服现在正在运往加勒比海的途中，他们将在那里进行婚礼前的最后试穿。 对于这次经历，我无法说出足够多的好话。 如果你在那里购物，请找西蒙！ > 商家回复 (2026-07-15): Thank you so much for sharing your experience, Joyce! We're honored to have been a part of your destination wedding journey. It's wonderful to hear that Simon was able to help coordinate all the logistics—from locating the perfect size and color to arranging the shipping every step of the way. We'll be sure to pass along your kind words to him. We hope your Mori Lee gown is everything you envisioned, and we wish you a beautiful final fitting in the Caribbean and a truly unforgettable wedding day. Thank you for choosing Madame Bridal! 💕 ### ★★★★★ 超越华丽 - Connie Hayes · 2026-06-29 我打电话订购我的衣服。 店主非常有个性并且对测量非常了解。 我通过电话给了他我的衣服，我的衣服也来了。 它不仅华丽而且完美契合！ 我很高兴。我将成为回头客 > 商家回复 (2026-06-30): Thank you so much Connie. As a small family business Madame Bridal takes delight in 5 star reviews such as yours. It just means a lot to our staff that you took time to write this beautiful review of our Boynton Beach bridal store and our online services. We hope you have a wonderful time at the wedding and wish to see you again for another dress for a happy and special occasion. ### ★☆☆☆☆ 如果我能给零星我会 - customerkathy · 2026-06-27 如果我能给零星我会的。 我从他们那里订购了一件 500 美元的衣服。全价。 没有什么注意到的。 当我打开盒子时，它说不能退货。 这件衣服不合身。无论我联系多少次，都没有得到回应。 小心点！ > 商家回复 (2026-07-15): "Hi, we are sorry to hear about your experience. Because your review did not include an email or order number, we are unable to look up your details. Please email us at info@madamebridal.com so we can identify your order and resolve this issue to your satisfaction."Option 2: Warm and Reassuring (Recommended for public review replies)"Hello. We sincerely apologize for this experience and would love to make things right. Since your review did not include your order information, we are unable to identify your account. Please reach out to our team directly at info@madamebridal.com so we can locate your order and mend this situation."Option 3: Short and Concise"Hi there, we regret to hear this. As we can't identify your order from this review, please email info@madamebridal.com with your order number or tracking information so we can resolve this matter for you."Key Corrections Made:Fixed the grammatical typo "emailring" to "emailing" (or replaced it with a smoother phrasing like "reach out to us").Removed "this information" for a more natural-sounding apology (e.g., "this experience").Streamlined "mend this situation to your satisfaction" for better flow, while keeping your commitment to excellent customer service.Would you like help drafting a specific email template to send back to this customer once they reach out, or do you need to write a public response to their review on a platform like Trustpilot? ### ★★★★★ 我收到了 Mac Duggal 连衣裙 - Janine Anderson Kushner · 2026-06-24 我收到了我的 Mac Duggal 连衣裙，非常感谢你。我很高兴找到了这件衣服——它绝对完美，而且像手套一样合身。我计划穿着它参加十月份我女儿的婚礼庆典。 在整个过程中，你们都很专业，乐于助人，合作愉快。我真的很感谢你们出色的客户服务和你们的商店。再次感谢您帮我找到适合这个特殊场合的完美礼服。 > 商家回复 (2026-06-30): Thank you so very much, Janine. Mothers of the bride hold a special place in our hearts. Madame Bridal recognizes how much love, time, and effort it takes to raise a daughter and send her off to a new life. That is why we take special care in making sure moms' dresses are from designers who create these gowns with the utmost craftsmanship. We send our special blessings to your daughter's wedding. May the bride and groom enjoy decades of love and companionship! ### ★★★★★ 我最终不喜欢我穿的这件衣服…… - Anna · 2026-06-23 · 已验证 我最终不喜欢我订购的这件衣服，但新娘夫人非常随和。他们帮我及时拿到了我最喜欢的舞会礼服。新娘夫人最棒了！ > 商家回复 (2026-06-30): Madame Bridal is delighted we were able to find a different dress you loved in time for Prom 2026! We take pride in offering the largest selection of LaDivine prom dresses to ensure every girl finds her perfect look. Thank you for the sweet review, and we look forward to seeing you soon for your homecoming dress! ### ★★★★☆ 漂亮的裙子，早点下单！ - Sheryl M. · 2026-06-18 · 已验证 衣服很快就到了，尽管比最初说的要晚。 我收到了有关延迟的通知，并询问我是否要取消订单。 距离我女儿的舞会还有几个星期，所以我还有时间修改它，因为它太长了。最后，这件衣服很漂亮。 > 商家回复 (2026-06-30): Thank you so very much for sharing your experience! We completely agree—ordering early is the absolute best strategy when prom dress shopping to make sure there is plenty of time for those custom alterations. While we always strive for seamless delivery timelines, we are so glad our automated delay notifications kept you informed and that your stunning LaDivine gown arrived with weeks to spare. It is wonderful to hear that the dress was absolutely beautiful on her in the end! We wish your daughter a magical and unforgettable prom night! Warmest regards, The Madame Bridal Team ### ★☆☆☆☆ 糟糕的退货政策！ - TMK · 2026-06-18 · 已验证 > 商家回复 (2026-06-30): Thank you for sharing your feedback. While we are disappointed by your rating, we want to clarify that our policy protects the integrity of our inventory, especially for highly sought-after designers like Mac Duggal. Mac Duggal gowns are incredibly exclusive, in-demand, and meticulously crafted, which is why special event items are clearly marked as final sale at checkout. However, because exceptional customer service is our priority at Madame Bridal, we gladly chose to accommodate you by making an exception to our policy. We have accepted your return and look forward to helping you exchange it for a new look from the thousands of stunning dresses currently in our inventory. Our team is ready to help you find the perfect replacement, and we look forward to working with you to make this right! Warm regards, The Madame Bridal Team ### ★★★★★ 我不小心订购了带有…的裙子 - Mayra Lopez · 2026-06-16 · 已验证 我不小心订购了礼服，交货日期是在我的活动之后。工作人员不遗余力地帮助我找到另一件能及时送达的衣服。我衷心感谢他们的友善、耐心和帮助，确保我为我的活动做好准备。非常感谢您的帮助！ > 商家回复 (2026-06-16): Thank you for your kind words! We’re so glad we could help you find the perfect dress in time for your event. The beautiful champagne gold Ladivine KV1131 is a stunning choice, and we're thrilled it worked out for you. We appreciate your trust in our team and look forward to helping you find your next special occasion dress! ### ★★☆☆☆ 提前几个月订购！ - Audrey Petersen · 2026-06-16 · 已验证 他们的网站上没有任何内容表明您需要等待一个半月才能收到衣服。他们表现得好像所有东西都有库存。我收到一封电子邮件，说这件衣服将在我的交易完成后下周到达。相反，我不得不多次打电话来确认这件衣服到底在哪里。警告——也没有人回复您的电话！ > 商家回复 (2026-06-16): Thank you for your feedback. We have reviewed our records and found that this order was delivered on March 11 and marked as received at the delivery address. Based on the order and shipping timeline in our system, we are unable to confirm the delay described in this review. We understand that delivery expectations are important and regret any frustration regarding the order process. We encourage customers with concerns to contact us directly so we can review the details and address any issues. ### ★★★★★ 几年后我会见到你…… - Marcella · 2026-06-16 · 已验证 几年后我会和我的下一个女儿见到你，感谢你在过去的两年里花时间陪伴艾米丽。 > 商家回复 (2026-06-16): Marcella, I am so delighted that you are Madame Bridal's loyal customer. I appreciate you and your kindness. You spend all your money celebrating special events with your friends and family. ### ★★★★★ 我在寻找完美的过程中迷失了…… - Kim Kramer · 2026-06-15 · 已验证 我在为我儿子即将举行的婚礼寻找完美礼服时迷失了……商店的西蒙从另一个州帮助了我！他的指导令人惊叹，这件衣服得到了热烈的评价！很棒的服务。 > 商家回复 (2026-06-16): Thank you, Kim, for your wonderful review! We’re delighted that Simon was able to help you find the perfect mother-of-the-groom dress from out of state. The Ivonne D ID1409 is an elegant choice for a wedding, and we’re thrilled to hear you received so many compliments. Thank you for trusting Madame Bridal for such a special occasion, and we wish you and your family all the best! ### ★★☆☆☆ 拉链拉不好，而且…… - Sheryl Scanlon · 2026-06-15 · 已验证 拉链拉不好，可拆卸的裙线脱落了。制作很差。非常失望 > 商家回复 (2026-06-16): Thank you so much for your review. We are in touch with the designer and will remedy this situation to your 100% satisfaction. ### ★★★★★ 优秀的沟通能力 - Mihaela · 2026-06-11 沟通能力出色，非常有风度。 很享受与他们的互动！ > 商家回复 (2026-06-16): Thank you for your kind words! We’re thrilled to hear that you enjoyed your experience with our team. Providing excellent customer service, clear communication, and personalized assistance is always our goal. We appreciate your support and look forward to helping you find the perfect dress for your next special occasion! --- - 全部评价与筛选: https://ok.one/review/madamebridal.com - JSON 接口: https://ok.one/api/companies/madamebridal.com - 评分口径与数据来源: https://ok.one/methodology/