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购物与时尚

Madame Bridal

62 条评价

4.062 条评价
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关于 Madame Bridal

数据更新
网站
madamebridal.com
分类
购物与时尚
所在地
United States · Boynton Beach
状态
待认证
近 12 个月
62 条评价
差评回复率
87%(13/15 条)
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Madame Bridal靠谱吗?

Madame Bridal(madamebridal.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 62 条用户评价,属于购物与时尚分类,口碑良好。74% 的评价为 4 星及以上,16% 为 1 星;商家回复了 87% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Makayla Brown · 写过 1 条评价 · 已认证 · 体验于 2026-04-21 ·

J871 条子尺寸 6

这是一次很好的经历。当您需要确认尺寸或颜色是否仍有可用时,他们会快速响应。尽管发货说是 10 个工作日,但到了第六个工作日。所以运输速度很快。

Madame Bridal 回复2026-05-10

Thank you so much, MaMakay, for your wonderful 5-star review! We’re so happy to hear you had a great experience shopping for your Ladivine J871 Prom Dress for Prom 2026. At Madame Bridal , we know how important it is to confirm prom dress sizes and colors before ordering online, so we’re thrilled our team was able to provide quick responses and helpful customer service throughout the process. We’re also glad your silver Size 6 gown arrived even faster than expected! Providing fast shipping, reliable communication, and beautiful designer prom dresses is what we strive for every day. Thank you again for choosing Madame Bridal for such a special occasion. We hope you felt absolutely stunning at Prom 2026 and made unforgettable memories! ✨

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Callum Wu · 写过 1 条评价 · 已认证 · 体验于 2026-04-16 ·

连衣裙绝对令人惊艳

裙子绝对令人惊叹,并且准时到达。运输有点压力,有一些延误,而且我很难就我的订单保持联系

Madame Bridal 回复2026-05-10

Thank you so much, Callum, for your 4-star review and for sharing your experience with the Amarra 89339 Leopard Prom Dress . We’re really happy to hear that your dress arrived on time and that you found it absolutely stunning for your special occasion. At Madame Bridal , we always strive to deliver beautiful designer prom dresses with reliable shipping and responsive customer support. We do, however, understand your feedback regarding communication and shipping updates. While delays can sometimes occur depending on designer fulfillment schedules, we recognize how important clear and consistent order updates are—especially for time-sensitive events like prom. We truly appreciate you bringing this to our attention, as it helps us continue improving both our customer communication and overall shopping experience. Despite the challenges, we’re glad your dress arrived in time and that you were happy with how it looked. Thank you again for choosing Madame Bridal . We appreciate your honest feedback and hope to provide you with an even smoother experience in the future!

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Yessenia Molina · 写过 1 条评价 · 已认证 · 体验于 2026-04-07 ·

我收到了错误的衣服,但我不能……

我收到了错误的衣服,无法联系客户服务

Madame Bridal 回复2026-05-10

Thank you, Yessinia, for taking the time to share your feedback. We’re sorry to hear about the frustration you experienced and want to assure you that your order was reviewed carefully on our end. According to our shipping records, the correct dress was shipped for your order and fulfilled exactly as purchased from Madame Bridal . That said, we completely understand how upsetting it can feel if something doesn’t look right when it arrives, and we want to help make sure everything is fully clear for you. We also want to sincerely apologize if you had difficulty reaching customer service. That is never the experience we want for our customers. You can always contact us directly through our customer support line or website chat for faster assistance, and our team is always happy to review your order details, photos, or any concerns in real time. If you’re still unsure about your shipment or feel something may be off, please reach out again so we can walk through it with you and make sure everything is fully resolved. We appreciate your feedback and the opportunity to improve your experience with Madame Bridal .

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Leah Paivanas · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·

衣服很完美

衣服很完美!非常适合!与新娘夫人一起度过了愉快的经历!强烈推荐!

Madame Bridal 回复2026-04-21

Thank you so much for your kind words and for choosing Madame Bridal! We’re thrilled to hear your dress fits perfectly and that you had a great experience with us. Providing beautiful, well-fitting dresses and exceptional customer service is what we strive for every day. We truly appreciate your recommendation and look forward to helping you again whenever you need the perfect dress for your next special occasion! ✨

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Maria Sobrido · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·

出色的客户服务,出色的着装!

我一直在为我女儿寻找一件衣服。我在其他商店下了几笔订单,显示“有货”,但后来都被取消了。我很幸运,当时我找到了新娘夫人!我通过短信与客户服务人员聊天,他们确认他们确实可以给我们送来这件衣服。他们甚至价格与我们匹配!这件衣服发货很快,三天后就送到了我们家门口。这件衣服很漂亮,我们非常感激。我强烈推荐他们。

Madame Bridal 回复2026-04-21

Thank you so much for your wonderful review of Madame Bridal! We’re thrilled we could help you find the perfect dress for your daughter after your experience with other retailers. Our team takes pride in providing accurate availability, fast shipping, and reliable customer service, so it means a lot to hear that our text support and confirmation gave you peace of mind. We’re also happy we could offer a price match and get your dress delivered quickly—there’s nothing better than seeing a gorgeous dress arrive right on time! Your recommendation truly means the world to us. Thank you again for choosing Madame Bridal—we hope your daughter loves her dress and has an unforgettable occasion! ✨

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Olivia K · 写过 1 条评价 · 已认证 · 体验于 2026-04-10 ·

很好的沟通!!

当我订购 Sherri Hill 连衣裙时,等待了 3 个月才发货,而我对此并不知情。他们立即给我发了电子邮件和短信,告诉我什么时候会送达,以及如果我仍然希望将其送达。我昨天收到了这件衣服,它绝对完美。

Madame Bridal 回复2026-04-21

Thank you so much for your kind review! We truly appreciate your patience with the shipping timeline and are glad our team could keep you informed every step of the way. It means a lot to hear that your Sherri Hill prom dress arrived and that it’s absolutely perfect for you—there’s nothing better than that moment! Meanwhile enjoy your prom dance and have a wonderful memory. If you ever need anything else, we’re always here to help. Enjoy your beautiful dress! 💕

T
Thadine · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·

这家公司有很棒的客户……

这家公司拥有很棒的客户服务。布拉德太棒了! 送货超级快!!

Madame Bridal 回复2026-04-21

Thank you so much for your 5-star review of the Alyce Paris 62144 High Slit Tiered Ruffle Skirt Prom Dress! We’re so happy to hear you loved this stunning style—it's truly a standout choice for prom or any special occasion. At Madame Bridal, we’re committed to offering authentic designer dresses like Alyce Paris with excellent customer service and a smooth shopping experience. Your feedback means so much to us, and we’re thrilled we could help you find the perfect prom dress. Thank you again for choosing Madame Bridal—we hope you feel amazing wearing your Alyce Paris 62144 dress! ✨

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Madyson Winters · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·

易于合作

工作起来很轻松,工作人员很友好,非常乐于助人。 非常感谢所有的帮助。

Madame Bridal 回复2026-04-21

Thank you so much for your kind review of Madame Bridal! We’re delighted to hear that you found our team easy to work with, friendly, and accommodating. Providing a smooth, stress-free dress shopping experience is always our goal. We truly appreciate your support and are so glad we could help. We look forward to assisting you again whenever you need the perfect dress for your next special occasion! 💕

S
Susan. C Allen · 写过 1 条评价 · 已认证 · 体验于 2026-03-31 ·

轻松订购

从店主(非常有耐心、知识渊博、友善的人)那里订购是如此简单!他答应在六月中旬之前给我买衣服,而其他商店却说七月一日是最早的日期。 我的衣服4月6号到了!!! 衣服很漂亮,做工也很好。 谢谢你,西蒙先生!

Madame Bridal 回复2026-04-13

Thank you so much for the glowing review! We are thrilled that your MGNY by Morilee 71622 dress arrived so early. At Madame Bridal, we specialize in helping Mothers of the Bride and Groom find the perfect gown with realistic shipping timelines. Mr. Simon loves sharing his expertise on the MGNY collection, and we are so glad he could get your Mother of the Bride dress to you by April instead of July! We appreciate your trust in our boutique

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Natalie · 写过 1 条评价 · 已认证 · 体验于 2026-04-03 ·

衣服来得很快,而且状态很好……

衣服来得很快而且状况良好。我对我的购买感到满意,并且很高兴能穿着它参加舞会。我会推荐给那些寻找舞会礼服或任何正式活动的人。

Madame Bridal 回复2026-04-13

Thank you for the wonderful review! We are so glad your Ladivine J871 prom dress in silver arrived quickly and in perfect condition. This metallic A-line gown is a top choice for Prom 2026, and we’re thrilled you’re excited to wear it. At Madame Bridal, we take pride in offering a curated selection of formal evening gowns with fast, reliable shipping. We appreciate your recommendation to anyone searching for the perfect prom dress!"

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Lori · 写过 1 条评价 · 体验于 2026-02-03 ·

我在网上找到了一件我喜欢的衣服

我在网上找到了一件我喜欢的衣服。我查了一下哪里可以买到这件衣服。我被引导到新娘夫人那里。我打电话给西蒙并通过电话订购了这件衣服。我非常喜欢这件衣服。我为 2026 年 11 月儿子的婚礼买了它。我将于 10 月份返回佛罗里达州进行一些修改。西蒙非常乐于助人,合作愉快。谢谢西蒙!

Madame Bridal 回复2026-04-13

"Thank you so much for your kind words! We are thrilled that you found the perfect Mother of the Groom dress for your son’s November 2026 wedding. Simon is a dedicated expert here at our Boynton Beach, Florida bridal boutique, and he loves helping clients find 'the one' over the phone or in person. We look forward to seeing you back in Florida this October for your formal dress alterations to ensure a perfect fit for the big day. Thank you for choosing Madame Bridal for your special occasion wear!"

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Wren Saylors · 写过 1 条评价 · 已认证 · 体验于 2026-03-30 ·

我们想要的精确连衣裙,可快速发货

我们在旅行时在商店里发现了一件舞会礼服,不想带着它回家。在 Madame Bridal 上找到了一模一样的裙子,并以更低的价格订购了它。阅读了一些评论后,我们有点怀疑,但我们得到了我们期望的完美状态的衣服。非常高兴!

Madame Bridal 回复2026-04-13

"Thank you for sharing your experience! We are so happy we could help you find the exact Amarra 89527 black/nude prom dress you were looking for at a better price. At Madame Bridal, we take pride in offering authentic designer prom dresses with fast, reliable shipping. We know that reading online reviews can be daunting, so we appreciate you letting others know that you received your gown in perfect condition. Enjoy your beautiful Amarra prom gown!"

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Kristina Medrano · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·

愉快且值得信赖的体验

首先,我要感谢 Madame bridal,通常我不会信任那些必须从另一个州发货的公司,我在 Madame bridal 上碰了一次机会,给我女儿提供了她需要的衣服尺码,我们在德克萨斯州,那位绅士是店主,我不记得他的名字了,但他非常乐于助人。不到 10 天我就收到了这件衣服。我女儿欣喜若狂。它很漂亮,裙子的裙裾几乎没有褶皱。我对这家公司非常满意,我希望任何从 Madame bridal 订购礼服的人都会有和我一样的经历。我非常感激,因为我在任何地方都找不到那件适合我女儿尺码的裙子,所以谢谢新娘女士先生。❤️❤️❤️❤️

Madame Bridal 回复2026-04-13

"Thank you so much for your kind words! We are thrilled that we could help you find that specific Ellie Wilde EW37063 prom dress in red when no one else had her size. Our owner takes great pride in personally helping families navigate the prom shopping process, especially for out-of-state orders from Texas to Florida. We’re so glad the size 2 fit perfectly and arrived quickly! Thank you for trusting Madame Bridal for your daughter's big prom night."

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Iriabeth Nava · 写过 2 条评价 · 已认证 · 体验于 2025-12-18 ·

价格不错,但你需要……

价格不错,但购买前需要仔细阅读。因为没有退货或换货。如果你在商店里看看并试穿你的衣服会更好

Madame Bridal 回复2026-04-13

"It is disappointing to see a review that omits the most critical part of the transaction. While you mention our clear no-return policy, you failed to mention that you have kept the dress without providing payment after initiating a chargeback. Attempting to keep a high-end designer gown while simultaneously forcing a refund through a bank is a practice known as 'friendly fraud.' We are a dedicated boutique, and while our prices are indeed good, they rely on honest transactions between the store and the client."

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Paula Joseph · 写过 1 条评价 · 已认证 · 体验于 2026-03-03 ·

令人惊叹的个性化服务……

令人惊叹的个性化服务让我的女儿感觉像个公主。

Madame Bridal 回复2026-04-13

Thank you for your beautiful review! We are so happy to hear that your daughter felt like a princess in her Sherri Hill 56932. Choosing a Sherri Hill prom gown is always a special moment, and we are honored that our team could provide the personalized service you both deserved. That Periwinkle color is absolutely stunning and such a unique choice for this season! Thank you for choosing Madame Bridal."

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April · 写过 1 条评价 · 已认证 · 体验于 2025-12-04 ·

新郎之母 Jovani 串珠礼服

礼服做工精良,很早就来了,我减肥了,所以它太大了,正如我预期的那样,如果它改变了,它就像手套一样合身!

Madame Bridal 回复2026-04-13

"Thank you for sharing your experience! We are so glad to hear that your Jovani gown arrived early and that the quality met your expectations for such a special occasion. It is wonderful that you were able to have it altered to fit like a glove for your son’s wedding. We take great pride in the craftsmanship of our beaded gowns, and seeing that you chose to keep, alter, and wear this piece confirms why Jovani is such a favorite. We wish you a wonderful time at the wedding!"

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valerie powell · 写过 6 条评价 · 体验于 2025-07-23 ·

订的衣服和衣服不合身,所以…

订购的衣服和衣服不合身,所以退回了衣服。追踪显示,新娘夫人收到了礼服。 他们扣留了我的 700 多美元,并拿回了他们的衣服。纯粹的抢劫。 我仍在为新娘女士的礼服付款,并且可能已再次出售并获得更多的钱。我对这家公司感到失望、愤怒、厌恶。请不要从他们那里购买,否则你会被抢劫。

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Alisha J · 写过 1 条评价 · 已认证 · 体验于 2026-03-19 ·

轻松舞会礼服体验

当搜索我的舞会礼服时,由于他们的网站非常深入,整个过程非常简单。它让我可以轻松找到我想要的衣服,我想要的颜色,我想要的款式,而且价格让我非常满意,运输速度非常快,我非常喜欢我挑选的衣服。

Madame Bridal 回复2026-04-13

"Thank you so much for the kind words! We are thrilled that you found the perfect Ladivine navy fringe gown using our website. We work hard to ensure our descriptions and color options are as in-depth as possible to make the search stress-free. It’s wonderful to hear the shipping was fast and that you loved the final look. You’re going to look amazing at prom!"

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Carla Damron · 写过 1 条评价 · 已认证 · 体验于 2026-03-17 ·

谢谢你,他们还剩下一件衣服……

谢谢他们还剩下一件衣服,只要衣服合身就很好了!

Madame Bridal 回复2026-04-13

"We are so happy you loved your black and gold LaDivine gown! That color combination is absolutely stunning and a classic choice for prom. It’s wonderful to know you had a 5-star experience with us. Thank you for the support!"

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Hazel lin · 写过 1 条评价 · 已认证 · 体验于 2026-03-18 ·

客户服务

我需要换衣服,我发了电子邮件,没有人回复我,所以我打电话给他们,他们只是一直说给我们发送电子邮件,所以我再次发送电子邮件,仍然没有人回复