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MagBak

101 条评价

4.7101 条评价
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关于 MagBak

数据更新
网站
magbak.com
分类
电子与科技
所在地
United States · Los Angeles
状态
待认证
近 12 个月
101 条评价
差评回复率
100%(7/7 条)
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MagBak靠谱吗?

MagBak(magbak.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 101 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Customer support awesome · 写过 6 条评价 · 体验于 2026-07-01 ·

对这个坐骑非常满意

对这个支架非常满意,为一辆车购买并更换了第二辆现有的支架

MagBak 回复2026-07-27

Hi, Thank you for your review! We're thrilled to hear you're so happy with the mount that you came back to replace the one in your second car as well. There's no better compliment than choosing MagBak again. Thank you for being part of MagBak! We appreciate your support. MagBak Team

C
Consumer · 写过 1 条评价 · 体验于 2026-07-24 ·

买了回家的三合一充电器和特斯拉......

买了家用三合一充电器和特斯拉支架-这两种产品都不合格-家用充电器磁铁吸起来,手机老掉下来,特斯拉手机充电器胶水不好,也老掉下来..浪费了200$$! Magbak 伸出援手,他们的解决方案很荒谬 - 我将我的 mag 保险箱与 Costco 的其他充电器一起使用,它们工作得很好。.再次强调,请大家不要花 200 美元购买这些不合格的产品。

MagBak 回复2026-07-27

Hey there, Thank you for sharing your feedback. We're sorry to hear both products haven't been performing as expected, that's not the experience we want for you. For the 3-in-1 charger, MagSafe alignment can sometimes affect how securely the phone holds in place, and we'd love to help troubleshoot. For the Tesla mount, adhesion issues are something we take seriously. The good news is that all of our products carry a replacement warranty, and we want to make this right for you. Please reach out to us at [email protected] so we can get a resolution sorted out quickly. MagBak Team

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kevin lavery · 写过 1 条评价 · 体验于 2026-06-24 ·

超强磁铁

我谨祝贺您制作出出色的产品。我目前有您的 Magbak 手机壳和皮革钱包。上周打完匹克球后,我开车去好市多买了一些东西。在离开法庭之前,我将手机固定在车外,同时收起设备。好吧,我忘记带手机了,开车 6 英里到 Costco(在 4 车道高速公路上),当我到达时,我立即惊慌失措,因为我找不到手机。突然我意识到我从来没有把手机从车外拿出来。当我确信我的手机就放在高速公路上的某个地方时,我的胃几乎起伏不定。当我只是想打开车门时,由于 Magbak 手机壳的卓越磁性,我的手机牢固地固定在我的车上。我不断地告诉我遇到的每个人我的心不在焉以及 MAGBAK 如何救了我的命;特别是因为我的手机中包含大量个人信息。 感谢 Magbak 制作出如此出色的产品。我的女儿和女婿拥有你们的产品,我很高兴他们向我展示了你们的产品。我将继续成为忠实的客户和粉丝,继续前进。再次感谢,

MagBak 回复2026-07-27

Hi Kevin, What an incredible story, thank you for sharing it with us! We're so glad your MagBak case and wallet held on through a six-mile drive and kept your phone exactly where you left it. We can only imagine the relief you felt when you found it still securely attached to your car! Hearing real-world experiences like yours is exactly why we do what we do. It's wonderful to know our products gave you that extra peace of mind, and we're honored to have earned your trust. We're also happy your daughter and son-in-law introduced you to MagBak! Thank you for being part of MagBak. We truly appreciate your support and look forward to keeping your devices protected for years to come. MagBak Team

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BT · 写过 1 条评价 · 体验于 2026-07-23 ·

很棒的客户服务!

每当我遇到产品问题时,Magbak 都会非常遵守他们的保修条款,并使更换过程顺利进行。很棒的客户服务!

MagBak 回复2026-07-27

Hi Tan, Thank you for your review! We're delighted to hear you were happy with the outcome and that our team responded promptly to resolve your issue. Providing quick, reliable support is always our goal. Thank you for being part of MagBak, and we appreciate your support! MagBak Team

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William Perez · 写过 1 条评价 · 体验于 2026-07-23 ·

不幸的情况

我使用 magbak 已经有几年了。他们很棒。我不想坐在这里痛斥他们。客户服务和工作人员都很乐于助人而且友善。 我的问题是,我的父母送给我一个智能杂志钱包,他们是从第三方购买的,结果证明这不是他们想要的。 智能功能效果很好。但是,当我开始放入我的 4 张卡时。钱包的接缝处破裂了,弹匣的强度也非常弱。 跟客服说了之后。他们证实,有一批钱包出去的时候并不坚固。一切看起来都像是我会得到替换品,但他们需要订单号。因为这是一份礼物。我没有。我试图联系第三者,但他们不想给我他们的信息或订单号,据我所知。 结果是给我提供了 15% 的折扣(无论如何该网站都提供了)。所以我基本上会花 100 美元买一个钱包,买一个能用的,然后买一个不能用的。我觉得把无用的东西卖给别人是不对的,所以我决定走另一条路。 我了解协议,但这确实是一个全新的产品,我提供了盒子的照片和弱磁铁的视频。显然是经过客服确认的magbak产品。 无论如何。我只是对这种情况不满意,可能会走不同的路。

MagBak 回复2026-07-27

Hi William, Thank you for sharing your experience and for your kind words about our team. We're sorry this situation left you disappointed. We completely understand how frustrating it is when a product is received as a gift and the original purchase details aren't available. Unfortunately, without those details, we weren't able to process a warranty replacement under our policy. That said, we'd really like the opportunity to revisit this with you. If you could reply to the same email thread where you were previously in contact with our support team and mention this review, we'll have the full context of your case and will be happy to see what we can do. We'll also make sure to provide you with a better offer than before. We appreciate your feedback and hope you'll give us the chance to make this right. MagBak Team

T
Tan · 写过 2 条评价 · 体验于 2026-07-23 ·

对我的问题的结果感到满意

对我的问题的结果感到满意。及时回复。赞赏。谢谢

MagBak 回复2026-07-28

Hi Tan, Thank you for your review! We're so glad to hear you're happy with how everything turned out and that our team was able to respond promptly. We appreciate your support and hope you continue enjoying your MagBak products! MagBak Team

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Moonsoo Alex Park · 写过 1 条评价 · 体验于 2026-07-23 ·

非常快而且非常有帮助…

售后服务非常快且非常有帮助。我丢失了一些额外的东西来将产品连接到我的特斯拉上。关于这方面的问题我已经解释过了。 Magbak 团队非常快速地直接联系了我,并立即向我发送了这些东西。太感谢了!

MagBak 回复2026-07-27

Hi Moonsoo, Thank you for the awesome review! We're so glad our team could quickly get the replacement parts you needed for your Tesla setup and make the process as smooth as possible. Providing fast, helpful support is exactly what we aim for. Thank you for being part of MagBak, and enjoy your setup! MagBak Team

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Juan Dominguez · 写过 1 条评价 · 体验于 2026-07-23 ·

马格巴克团队

MagBak 团队的响应速度太快了。无需额外的步骤或金钱即可解决我遇到的问题!也很棒的产品。绝对没有抱怨。他们宣传什么,你就得到什么!

MagBak 回复2026-07-27

Hi Juan, Thank you for the wonderful review! We're thrilled to hear our team was able to resolve your issue quickly and make the process easy, with no extra hassle or unexpected costs. It's also fantastic to know the product has lived up to your expectations. Thank you for being part of MagBak! We appreciate your support. MagBak Team

L
Lemjan Celebre · 写过 1 条评价 · 体验于 2026-07-23 ·

马格巴克是最棒的!

Magbak 制造最好的保护壳,它们使用强磁铁,并且保护壳提供坚固的防跌落保护。没有因跌落而产生的裂纹。磁铁不会干扰我的三星 S25 Ultra 上的 S 笔,这与其他手机壳相比是不真实的。出色的客户服务,通过彻底的调查和快速的解决方案提供超级有效的解决问题。 100%推荐。优质的产品和背后的团队💪🏽💯

MagBak 回复2026-07-23

Hi Lemjan, Thank you for the amazing review! We're thrilled to hear your S25 Ultra case has provided the protection and strong magnetic performance you were looking for, without interfering with the S Pen. It's also great to know our support team was able to resolve your issue quickly and effectively. We really appreciate your recommendation and your support. Thank you for being part of MagBak! MagBak Team

D
Danny · 写过 2 条评价 · 体验于 2026-07-23 ·

很棒的产品和很棒的服务!

自 2024 年 iPhone 16 Pro 推出以来一直使用 MagBak 手机壳。用了这个盒子之后,每当我厌倦了它,我就会换成另一个盒子。然而,这种情况并没有持续太久,因为我立即切换回 MagBak。这款手机壳让我握着 iPhone 变得如此舒适。除此之外,他们的客户服务也很棒。希望他们能继续生产 iPhone 16 Pro 保护壳,直到我升级到下一款(无论什么时候)。

MagBak 回复2026-07-27

Hi Danny, Thank you for the fantastic review! It's great to hear that no matter what other cases you try, you keep coming back to your MagBak case. Knowing it's become your go-to for both comfort and everyday use means a lot to us. We're also happy to hear you've had a great experience with our customer support. We'll keep working hard to deliver products and service you can count on. We hope your iPhone 16 Pro case stays with you until it's time for your next upgrade! Thank you for being part of MagBak! MagBak Team

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Ryan Gilmartin · 写过 1 条评价 · 体验于 2026-07-22 ·

令人难以置信的客户服务体验...

MagBak 令人难以置信的客户服务体验。我的箱子上的环坏了,我不确定它是否在保修期内。我通过 Instagram 联系了我,几分钟之内就得到了保修更换。对这些产品非常满意,现在他们的客户服务也非常满意!

MagBak 回复2026-07-23

Hi Ryan, Thank you for the awesome review! We're so happy to hear our team could get your warranty replacement sorted so quickly. It's great to know you're enjoying both your MagBak products and the support you received. Thank you for being part of MagBak! MagBak Team

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Frank · 写过 1 条评价 · 体验于 2026-04-06 ·

该产品非常适合我在该领域的需求

该产品非常适合我的需求。作为一名维修技术人员,有时我需要技术人员的支持。能够安装到表面的磁性功能是关键,因为我并不总是喜欢耳塞。

MagBak 回复2026-07-23

Hi Frank, Thank you for the great review! We're glad to hear your MagBak product is working so well out in the field. It's awesome that the magnetic mounting feature helps you stay hands-free while getting the support you need on the job. Thank you for being part of MagBak! MagBak Team

M
Mohamed Jany · 写过 2 条评价 · 体验于 2026-07-18 ·

令人惊叹的客户服务和很棒的…

令人惊叹的客户服务和出色的跟进,你想要买东西而不会让你失望,而且交换也超级容易。 损坏完全没有问题,在途中打电话并发送图片进行更换。

MagBak 回复2026-07-23

Hi Mohamed, Thank you for the fantastic review! We're so glad to hear you've had such a great experience with both our products and our customer service. Making replacements quick and hassle-free is exactly what we aim for, so it's great to know we could get you taken care of. Thank you for being part of MagBak! MagBak Team

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Jf · 写过 1 条评价 · 体验于 2026-07-06 ·

成为 magbak 用户已有 3 年了……

已经成为 magbak 用户 3 年了,天哪,这个产品确实交付了。这是我希望一直使用的最好的情况。客户服务也是一流的

MagBak 回复2026-07-21

Hi JF, Thank you for the amazing review! Three years with MagBak is an incredible compliment, and we're thrilled to hear our products have continued to deliver. It's just as great to know our customer service has lived up to your expectations as well. Three years later and your phone is still sticking around... we'd like to think that's not a coincidence. 😄 Thank you for your continued support and for being part of MagBak! MagBak Team

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Renzo Bejarano · 写过 1 条评价 · 体验于 2026-07-18 ·

顶级客户服务!

他们反应非常迅速,并解决了一个并不是他们的错的问题。 他们非常乐于助人,并更换了丢失的部件。 他们支持他们的产品并提供顶级的客户服务。 他们赢得了终身客户。 我全心全意地推荐。

MagBak 回复2026-07-21

Hi Renzo, Thank you for the incredible review! We're so glad our team could help resolve the issue and get you taken care of. Standing behind our products and making things right whenever we can is what we're all about. We're honored to have earned a customer for life! We'll do our best to keep that title... no pressure or anything. 😄 Thank you for the wholehearted recommendation and for being part of MagBak! MagBak Team

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Levi Jeans · 写过 1 条评价 · 体验于 2026-07-20 ·

最佳客户服务和产品

这里的客户服务是另一个层次。当我对充电端口盖有疑问时,他们立即做出了回应。他们立即更换了箱子。喜欢这个案例并向大家展示。

MagBak 回复2026-07-21

Hi Levi, Thank you for taking the time to leave us such an amazing review! We're thrilled to hear our support team was able to get your case replaced quickly and that you're loving it. Sounds like your MagBak case has become quite the conversation starter, we love to hear it! Thank you for being part of MagBak! MagBak Team

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Zac Van · 写过 1 条评价 · 体验于 2026-07-18 ·

我一开始就遇到了问题

我一开始遇到了问题,但在联系客户支持后,问题很快就得到了解决,没有任何恶化,也没有废话或胡言乱语,直截了当,毫无问题地完成了。强烈推荐。

MagBak 回复2026-07-21

Hi Zac, Thank you for the great review! We're glad you reached out and that our team was able to resolve the issue quickly and without any hassle. We always aim to keep things simple, straightforward, and focused on getting you back up and running. No fluff, no runaround, just solutions. That's how we like it. 😄 Thanks for the recommendation and for being part of MagBak! MagBak Team

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Rich Egoville · 写过 1 条评价 · 体验于 2026-07-20 ·

很棒的客户服务

喜欢我现在在两部手机上使用的手机壳。优质的客户服务和荣誉保修。

MagBak 回复2026-07-21

Hi Rich, Thank you for the awesome review! We're so happy to hear you've trusted MagBak across not one, but two phones. It's great to know our team could honor your warranty and provide the support you expected. Looks like your phones have figured out the secret, if they want a new MagBak case, they just have to stick around long enough for an upgrade. 😄 Thank you for being part of MagBak! MagBak Team

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James Anoid · 写过 1 条评价 · 体验于 2026-07-17 ·

优秀的公司和客户服务

我的案例遇到问题并联系了客户服务。他们确保我的案子得到解决。我喜欢 Magbak 保护套,并且绝对会向其他人推荐它们。一流的客户服务。当我很快升级手机时,我绝对会购买新手机壳!

MagBak 回复2026-07-21

Hi James, Thank you for the awesome review! We're so glad our team could get your case issue sorted out and that you've had such a great experience with both our products and customer support. We're excited to hear you'll be coming back when it's time to upgrade your phone, we'll be ready! We'll just pretend your current phone didn't overhear that. 😄 Thanks for recommending MagBak and for being part of the MagBak community! MagBak Team

I
Ian Ceicys · 写过 1 条评价 · 体验于 2026-07-17 ·

经过幼儿测试,按钮丢失(更换)- Great Magbak 支持

我最近发现 MagBak 外壳上的音量减小按钮脱落了。 4 岁的双胞胎女孩喜欢用爸爸的手机观看 YouTube Kids,这个谜团很快就解开了——按钮消失了,尽管到处寻找,但我们找不到它。 我联系了 MagBak 的支持人员,他们的反应之迅速和友善让我感到非常震惊。 他们立即提出免费发送替换按钮包,并向我保证订单将在 24-48 小时内处理。 听到电话将被“修好”,我的女儿们松了口气,这也让我想起了为什么我一直是 MagBak 的忠实客户。 优质的产品、快速的周转、周到的沟通以及真正卓越的客户服务。 如果您正在考虑 MagBak,请知道这些产品很棒 - 而且它们背后的支持甚至更好。

MagBak 回复2026-07-21

Hi Ian, Thank you for such an incredible review! We had a good laugh imagining the case trying to survive a quality inspection by two determined 4-year-olds, that's a test we don't officially advertise! 😄 We're so glad our team was able to get a replacement Button Pack on its way quickly and make the process as easy as possible. Knowing your girls were excited to hear Daddy's phone would be "fixed" definitely made our day. Thank you for your continued loyalty and for recommending MagBak. It means a lot to know you trust not only our products but also the support behind them. MagBak Team