Reviewers had a great experience with this company. Customers frequently mention feeling a remarkable boost in daily energy levels, enhanced mental clarity, improved sleep patterns, reduced joint discomfort, and noticeable physical well-being. People also deeply appreciate the pleasant taste, secure packaging, professional and helpful team members, and overall quality formulation of these daily health products.
However, some customers also noted frustrating delivery delays, extended waiting times, and unexpected extra billing issues when handling their ongoing subscriptions. A few reviewers experienced ongoing difficulties getting timely responses regarding tracking order numbers, website inquiries, or desired complete product refunds from customer support agents.
It's funny that my review about your terrible customer service isn't uploaded in the reviews. It has now been 2 months and I have not received my Magnali shipment which I paid over $300 for. I have been dealing with your support team which is a laugh as they've done nothing.
I want a full refund or replacement on all my products at the very least shipped to Singapore as I'm assuming this issue would not happen there. But your company refuses. What kind of customer service is that. Fraudulent! I have been messaging for over a month already.
Magnali 回复2026-04-21
Hello, we are sorry about your experience. Please contact [email protected] for help.
Beware of this seller you will be scammed into purchases every month
Their support email to cancel their astronomical cost doesn't even work
Just called Amex they are trying charge me $234 every monthly
Magnali 回复2026-05-03
Dear customer, subscription cancellations are available every time. Please just message [email protected] if you wish to cancel your monthly refill plan.
I’ve been using the product for 5 days I now feel the difference on my focus n energy.
I’m also faced with confusion whether it’s two scoops as written on my container or one as advertised. Am I overdosing or not.
I have been using the product for a short time 2 weeks only but I already feel some difference.
I will be taking it longer to fully experience what the product has to offer.
The only thing is - it needs improvement - delivery time 3 weeks to Poland - is unacceptable. I strongly believe that can be improved. But it has nothing to do with a very good quality of the product.
Only been two weeks, but my body tells me to keep taking it. So I feel it is making me better, my skin feels tighter as in more lean, too. I am expecting even better results soon. KJL
Product has not been delivered and was fully paid. The Support doesn’t answer anymore
Magnali 回复2026-03-14
Dear Peter, please check your emails. Our customer support already reached out to you but you didn't reply yet. Please review our response. Your package is on the way and will arrive soon.
I can’t give five stars at the moment as it’s been only three weeks since I started taking it. However, I sleep better, feel less fatigued in the day and my lips look a healthy pink instead of dull pink.
I have been using Magnali for about 5-6 weeks and I am feeling so much clearer and more focused, not to mention I am receiving many comments about my skin, my freshness, my aura etc.
I am very happy and have already been mentioning this to my friends to give it a try. Well done 👍🏼
I had a problem of feeling dul, dizziness when I woke up after I slept 8 hours comfortably without any problems, but about 2 months ago, it was strange with the wake up. I will be 75 yrs next month so I start to do researches for myself about are there any food products or something that could help, now I take ZOOONE (NAD+1000 mg) at night time and NMN 9900 which are USA products in the morning, but they help only for a good sleeping throughout the nighttime . These 2 products were assembly in China and were accredited by USA. When I found Magnali in Facebook, I just think that this product may fit for me so I bought with subscribe for each month. After I take Magnali for the 1st day morning, all of my symptoms had gone, now it’s nearly 3 weeks that I have been taking Magnali, just 1/4 quarter left for the first package. I still have another 3 packs left, I used to subscribe at my 1st order but due to problem of logistics I had to unsubscribe. I am willing to continue taking Magnali through subscribe because the result that happen to me come out as they said in the advertisement, if Magnali team can solve the problem of logistic I will go back to buy Magnali every month as I used to promise, please solve the problem for me because I have only 3 packs left now.
I have tried and tried to cancel my subscription for this incredibly expensive "supplement," but canceling seems to be almost impossible. The company (based in China) uses online payment services, like Shopify and Google Pay, to charge me $$$ every month. So ... is canceling my membership in these payment services the only way I can escape this company's monthly charges? OK, then. I'll do whatever it takes.
Magnali 回复2026-02-13
Dear Ellen, we are sorry to hear your review. We state our subscription terms clearly on our website and cancellation available at all times. Please let us know about your order number so we can help you.
Sincerly,
your Magnali Team
The product is very good and I feel my energy is high since I started to use it , but the problem with your process of shipping takes too long , you have to work on it. It’s been now almost one month,I didn’t receive my order yet ..
Magnali 回复2026-02-13
Dear Khalifa, you have received your order already. We are sorry that shipping to some countries take a little longer than usual but we give our best and we look forward to get new logistics infrastructure in more countries in the future. We would like if you could revise your review as it would help our company to grow :)
I am on my second month of Magnali and I am delighted with all the ingredients used, which are important to me. It has a pleasant flavour and I am really enjoying it.
Your advertising said it contains peptides specifically bpc 157 and. TB 500 but these are not listed ingredients in your product.
If you can confirm these peptides are included in your product I would be happy to change my rating.
I have a screenshot of your advertising stating the above and would be happy to share the screenshots with you.
Magnali 回复2026-01-26
Dear Mr. Ravenscroft, we have already replied to you privately. We are constantly improving our product formula to deliver the best results for our customers. We have updated our product formula and use a peptide collagen complex in our product as it has been shown to deliver the best results. If there are any more questions, feel free to reach out to [email protected]. We will do everything to satisfy you :)
Your Magnali Team
The product seems to be very good. Good ingredients and well formulated. I feel good and have noticed some changes for the better. I use some other products so I may have to stop those for a while to give Magnali the real test. The price is challenging though.
Magnali is a fairly new company with a great technology, highly recommended, the only thing to consider is the need of a more efficient customer service, it is too slow but other wise and most importantly is the tech, congratulations
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