# CUNFON 评价与评分 > 来源: OK.one — https://ok.one/review/mall.cunfon.com - 域名: mall.cunfon.com - 分类: 车辆与交通 - 综合评分: 3.9 / 5 (15 条评价) - 评分分布 5→1 星: 73% / 0% / 0% / 0% / 27% - 所在地: China - 数据更新: 2026-10-24 CUNFON（mall.cunfon.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 15 条用户评价，属于车辆与交通分类，口碑一般。评价两极分化：73% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 100% 的差评。数据最后更新于 2026-10-24。 ## 最新评价(第 1/1 页) ### ★★★★★ Restoring my investment. - Amos · 2026-10-04 · 已验证 They are the best because they offer all the parts to bring back piece of mind. The parts are a direct fit identical to the originals. They have great customer service and reach out to confirm a purchase. Received everything I ordered in a timely order. All the parts are a direct fit. > 商家回复 (2026-10-05): Hi Amos, thank you so much for your wonderful review! We're truly glad to hear that our parts helped restore your investment and brought you peace of mind. Ensuring our replacement parts are a direct fit and identical to the originals is exactly what we aim for, so your feedback means a lot to us. We're also happy that our team could assist you smoothly and that everything arrived in a timely manner. Enjoy your rides, and don't hesitate to reach out if you ever need anything else! ### ★★★★★ I am very happy with my purchase - Okan Ayaz · 2026-09-10 · 已验证 I am very happy with my purchase. I cant say everything went perfect , without any problem. But Cunfon solved every issue very fast and smoothly. Good job Cunfon. > 商家回复 (2026-09-11): Thank you so much for your kind words! We're really glad you're happy with your purchase, and we truly appreciate your honesty — not everything always goes perfectly, but making things right quickly and smoothly is exactly what we aim for. It means a lot to hear that our team delivered on that. We'll be sure to share your "Good job" with everyone here! Enjoy your ride, and if you ever need anything, we're just a message away. ### ★★★★★ This scooter is amazing. Also the customer service is awesome!! - Lord Genoern · 2026-09-07 I love riding this scooter. I only hav about 30 miles on the scooter. I like that the battery lasts a long time. I was skeptical about the small tires and going over 10 mph but, I will say that it is very stable even at 30mph. The only thing I would change is I wish it had a twist throttle instead of a thumb throttle. My thumb does cramp up after a few miles..it is very portable but carrying it is awkward at times. It weighs about 60 lbs and I think people shorter than me(I am 5'10") might have trouble carrying it when folded. I also think the optional seat on their website is a bit pricey but I did buy that also.aslo I would like to add the the customer service is amazing and they were very helpful and informative... Thanks, Scott Enman > 商家回复 (2026-09-09): Hi Scott, thank you so much for taking the time to share such a detailed and thoughtful review! We're thrilled to hear you're loving your scooter — especially the battery life and the stability at higher speeds. That's exactly what we designed it for. We also really appreciate your honest feedback on the thumb throttle and the folded carrying weight. We'll make sure to pass these notes along to our product team — real rider input like yours is what helps us improve. Regarding the optional seat: thank you for purchasing it! You're right that it is a bit pricey, and we appreciate your understanding. Since the seat is currently shipped from our domestic warehouse, the logistics costs make the price a little higher than if it were stocked locally. That said, we do sometimes offer discounts when it's purchased as a combo with the scooter — keep an eye on our website for those deals. And thank you for your kind words about our customer service team — it means a lot to us. We'll be sure to share your feedback with them. Enjoy every mile, Scott! If you ever need anything, we're just a message away. ### ★★★★★ Great service - Kim · 2026-08-18 Great service. Helped resolve a problem with the scooter and sent out replacement parts. > 商家回复 (2026-08-21): Thank you for sharing this! We're really glad we could help get your scooter back up and running. It's great to hear the replacement parts arrived and did the job. If you ever need anything else, we're always here. ### ★★★★★ Amazing service - Francesco Giovannelli · 2026-08-13 · 已验证 Amazing service > 商家回复 (2026-08-14): Thank you so much! “Amazing service” is exactly what we aim for every single day, and it means a lot to know we hit the mark for you. We truly appreciate you taking the time to share this. Enjoy your ride! ### ★☆☆☆☆ Worst experience ever I been tracking… - Michael Ibarrondo · 2026-08-09 · 已验证 Worst experience ever I been tracking this order for weeks now and says delivered and I never got it. I have a bell camera there was no package by my door and No one rang the bell 3c please 🙏 help I need this order thankyou. > 商家回复 (2026-08-24): Hi there, thank you for letting us know, and we're truly sorry to hear about your experience. We completely understand how frustrating it is to track an order for weeks and then not find it at your door. We have looked into this carefully. According to the courier's records, the package was marked as delivered to the address provided, and they have supplied a delivery confirmation photo. Based on this, the courier considers the shipment completed. While we understand this doesn't change how disappointing the situation is for you, we are unable to provide a replacement or refund without additional evidence showing the package was not actually delivered. We would strongly recommend checking any nearby security cameras or asking neighbors if they may have seen the package after delivery. Filing a police report may also help in these situations. If you are able to obtain any new information or evidence, please share it with our support team, and we will review it. We're sorry again for the stress this has caused, and we appreciate your understanding. ### ★★★★★ My scooter come with a broken light and… - Kadar Abdi · 2026-08-05 · 已验证 My scooter come with a broken light and the bsck plastic is broken i reached out to cunfon support and they give me a free replacement and a free phone holder as a gift the process was quick and simple > 商家回复 (2026-08-24): Hi there, thank you for bringing this to our attention, and we're truly sorry to hear that your scooter arrived with a broken light and damaged rear plastic. That's not the experience we want for any customer. As soon as our team learned about the issue, we arranged a free replacement for you. We're glad we could make it right, and we hope you're now enjoying your new scooter and riding happily. If there's ever anything else you need, please don't hesitate to reach out — we're always here to help. ### ★★★★★ There was a problem with the courier - Ievgen Chervakov · 2026-07-31 There was a problem with the courier, but Mr. Wong resolved everything quickly and fairly. Thanks, buddy. > 商家回复 (2026-08-10): Hi there, thanks so much for taking the time to share this. We're sorry to hear about the courier hiccup, but it's great to know Mr. Wong stepped in and got things sorted for you quickly and fairly. I'll be sure to pass along your thanks — he'll be happy to hear it. Appreciate your support, buddy! ### ★★★★★ Resolved the problem immediately - Ashley Kelsall · 2026-07-09 · 已验证 Resolved the problem immediately > 商家回复 (2026-07-13): Hi there, thank you for your kind words! We're so glad our team could get this sorted for you right away. Providing fast and effective support is always our goal, and it means a lot to know we hit the mark. If you ever need anything else, we're just a message away. ### ★★★★★ After a few hiccups of not knowing what… - Xenedraa Bourque · 2026-07-08 · 已验证 After a few hiccups of not knowing what I was doing wrong, I got the scooter to finally work. It's very zippy and very fun! > 商家回复 (2026-07-13): Thank you for sticking with it! We completely understand the learning curve, and we're so happy to hear you got the scooter up and running. "Zippy and very fun" is exactly the experience we designed it for — that just made our whole team smile. Enjoy every ride, and don't hesitate to reach out if you ever have questions. ### ★☆☆☆☆ Missing parts - Rafael Ramos · 2026-07-03 · 已验证 Fender is missing screws and bracket > 商家回复 (2026-07-13): Hi there, thank you for bringing this to our attention. We're sorry to hear that your rear fender kit arrived without the screws and bracket. For context, our team normally inspects every order before packing to ensure all parts are included. We would like to understand a bit more about what happened here — could you let us know if the package showed any signs of damage when it arrived? We noticed you hadn't contacted our support team yet, so we weren't aware of the issue until now. We're proactively reaching out to you today to get the missing parts to you as quickly as possible. Please keep an eye on your inbox. Ray Website Manager CUNFON ### ★★★★★ Works perfectly, - Adam · 2026-06-29 · 已验证 Works perfectly, > 商家回复 (2026-07-03): It’s fantastic to know you’re enjoying your purchase. Your satisfaction is our biggest reward. ### ★☆☆☆☆ Ordered 2 tires only received 1 - Kristina Rodgers · 2026-06-29 · 已验证 > 商家回复 (2026-07-03): Thank you for bringing this to our attention, and we sincerely apologize for the incomplete shipment. This should not have happened. We want to clarify for anyone reading: as soon as you contacted us regarding the missing tire, our team immediately processed a replacement shipment for the second tire. The initial packing error was addressed without delay, and the missing item has been sent to you at no extra cost. We take full responsibility for packing and shipping accuracy. If there is anything further we can assist with, please don't hesitate to reach out. ### ★★★★★ Good assistance and product. - Leandro Vendruscolo · 2026-06-29 · 已验证 > 商家回复 (2026-07-03): We’re delighted to hear that the product is working out so well for you. That’s exactly what we love to see! ### ★☆☆☆☆ MOTOR ISSUES - ALLEN JOHNSTON · 2026-06-29 This company is the worst I have ever dealt with. We have motor sensor issues and will not cover the cost. Save yourself the headache and look for a different mfg to buy from you will think me later. > 商家回复 (2026-07-03): Thank you for sharing your feedback. We take all customer concerns seriously, and we’re sorry to hear about your frustration. To clarify the situation for anyone reading: Your purchase was made in 2024, and according to our warranty policy, motor components and sensors are covered for 6 months from the date of purchase. Extended warranty coverage is available at the time of purchase, but was not selected for your order. When you contacted us about the motor sensor issue, it was already beyond the standard warranty period. We provided options for paid repair and replacement, which you declined. While we understand this may not have been the outcome you hoped for, our policy is applied consistently to all customers, and we cannot offer free repairs outside the warranty terms. We aim to support every customer fairly. If you would like to revisit the repair options or discuss the matter further, our support team remains available. --- - 全部评价与筛选: https://ok.one/review/mall.cunfon.com - JSON 接口: https://ok.one/api/companies/mall.cunfon.com - 评分口径与数据来源: https://ok.one/methodology/