# Masstone 评价与评分 > 来源: OK.one — https://ok.one/review/masstone.shop - 域名: masstone.shop - 分类: 购物与时尚 - 综合评分: 4.6 / 5 (20 条评价) - 评分分布 5→1 星: 90% / 0% / 0% / 0% / 10% - 所在地: Singapore · 73 Stamford Road - 数据更新: 2026-10-24 Masstone（masstone.shop）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 20 条用户评价，属于购物与时尚分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-10-24。 ## 最新评价(第 1/1 页) ### ★★★★★ I have used this website previously and… - Kim Vonhoffmann · 2025-10-06 I have used this website previously and it has been fabulous. Just placed another order a week ago and getting g ready to place another. I can’t wait to receive!!! ### ★★★★★ I ordered few things from this company… - Ivona Costello · 2025-03-18 · 已验证 I ordered few things from this company and could not be happier! THANK YOU! > 商家回复 (2025-03-18): Thank you so much for your kind words! 😊 We're thrilled to hear that you're happy with your order! ### ★★★★★ Real people answer the phone - Elmer Manorina · 2025-03-08 · 已验证 > 商家回复 (2025-03-10): Thank you for your review on our store, Elmer. I have updated the tracking number for your order. Wishing you have a good day. ### ★★★★★ Quality bag at good price - Lillian Sanchez · 2025-03-05 Quality bag at good price. Customer service responded promptly and addressed issue expeditiously. > 商家回复 (2025-03-06): Many thanks for your valuable feedback. We really appreciate your feedback and commit a Wow service in the future. ### ★☆☆☆☆ Packed poorly to which purses were… - Linda Williams · 2025-02-26 · 已验证 Packed poorly to which purses were misshapen. I won’t order again . Too much money for that quality . I have gotten better elsewhere > 商家回复 (2025-02-26): We're truly sorry for this bad experience, please provide us any pictures of the item with poor packaging at +1(866)740-1340 or support@masstone.store ### ★★★★★ Their reply was delayed due to Chinese… - TY · 2025-02-18 Their reply was delayed due to Chinese New Year and I was worried, but the item arrived safely. I am satisfied with the quality of the product. > 商家回复 (2025-02-18): Thank you so much for your understanding! We truly appreciate you! ### ★★★★★ Great customer service and fast… - Anna Feliszek · 2025-02-03 · 已验证 Great customer service and fast shipping. Products are very high quality. > 商家回复 (2025-02-04): Thank you so much. I am very happy to hear that and hope you'll shop with us next time. Your satisfaction is our best motivation to move forward and develop our products as well as service. ### ★★★★★ Quality product - AP · 2024-12-18 · 已验证 Quality product. Customer service very responsive > 商家回复 (2024-12-19): Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! ### ★★★★★ Very Nice merchandise and great… - Jasmine Goulet · 2024-12-18 Very Nice merchandise and great customer service ! > 商家回复 (2024-12-19): We sincerely appreciate your business and your valuable feedback! ### ★★★★★ Excellent bags and service - Paula A · 2024-12-04 I was pleasantly surprised when I received my bags and they looked exactly like pictured on the website, legit! I also had the best customer service experience when I needed an accessory for my bag, they delivered. They are high quality and I will continue to order bags from Masstone.shop in the future. > 商家回复 (2024-12-04): It is so great to hear, Paula! Customers' satisfaction is our top goal to move forward, and we will try out best to deliver the best items to you. Have a blessed day! ### ★★★★★ Very nice and attention focused and… - Tina Silva · 2024-11-27 Very nice and attention focused and pleasing the clients. I easily will have a new experience. > 商家回复 (2024-11-28): Thank you for taking the time to share your positive experience, Tina. We're dedicated to providing the best bags, and your feedback motivates us sooooo much! ### ★★★★★ Reversible belt - D Clark · 2024-11-21 · 已验证 First of all I was concerned it was a bad site so I did google checking to see if the site was legit. It was! I have to say this was a fast delivery & I am absolutely thrilled with the product I received. It’s amazing & will definitely be shopping with you again. > 商家回复 (2024-11-21): We’re thrilled that our fast delivery exceeded your expectations! Our team works hard to make sure your orders always arrive quickly! ### ★★★★★ I bought a bag and received it… - Malgorzata Gieniusz-Ducar · 2024-11-19 · 已验证 I bought a bag and received it yesterday. Love it! Very well done. > 商家回复 (2024-11-21): Thanks for being awesome, Malgorzata! We can’t wait to have you back! ### ★★★★★ Bag is beautiful - Bag Mom · 2024-11-15 Bag is beautiful! Excellent quality and no funky smell. It was a little dented but will reshape with hanging. Great customer service as well. Thank you! > 商家回复 (2024-11-18): Thanks for sharing your rating with us and the community. It is our pleasure to serve you! ### ★★★★★ Amazing - nina Alex · 2024-10-29 · 已验证 Easy ordering, fast shipping and product is amazing > 商家回复 (2024-11-01): We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon! ### ★☆☆☆☆ product was notthe same as shown in pictures - Melanie Smith · 2024-10-18 · 已验证 product was not as shown in pictures, poorly made, wasn't able to get a resolution from company. do not buy from them. product in pictures is not what you receive DO NOT BUY FROM THEM > 商家回复 (2024-10-25): Thank you for your feedback. We're truly sorry to hear about your experience and want to assure you that the refund was issued. If you have any other questions or concerns, please don’t hesitate to reach out. We’re here to help! ### ★★★★★ great service - Marlene Chavez · 2024-09-20 · 已验证 great service. good quality bag > 商家回复 (2024-09-20): Good day, Marlene! I am Iris from Customer Service. It is so great to hear that you enjoy our product. Can't wait to serve you in the next order! ### ★★★★★ Cute bag! - Jane Ezzell · 2024-07-19 · 已验证 It was an easy shopping experience! > 商家回复 (2024-08-05): I am Iris from Masstone Customer Service, and it is our pleasure to serve you! I hope we will see you again soon! ### ★★★★★ Despite any doubts - JT Memphis · 2024-06-13 · 已验证 Despite any doubts, I received what I ordered as represented. > 商家回复 (2024-06-13): It is so great to hear, Memphis! Customers' satisfaction is our top goal to move forward, and we will try out best to deliver the best items to you. Have a blessed day! ### ★★★★★ Iris was an amazing and kind person to… - Consumer · 2024-05-02 Iris was an amazing and kind person to work with. She helped every step of the way and went above and beyond. I look forward to working with Iris in the future > 商家回复 (2024-05-03): Thank you so much. I am very happy to hear that and hope you'll shop with us next time. Your satisfaction is our best motivation to move forward and develop our products as well as service. --- - 全部评价与筛选: https://ok.one/review/masstone.shop - JSON 接口: https://ok.one/api/companies/masstone.shop - 评分口径与数据来源: https://ok.one/methodology/