# Maybank 评价与评分

> 来源: OK.one — https://ok.one/review/maybank.com.sg

- 域名: maybank.com.sg
- 分类: 金钱与保险
- 综合评分: 2.0 / 5 (4 条评价)
- 评分分布 5→1 星: 0% / 25% / 0% / 25% / 50%
- 所在地: Singapore
- 数据更新: 2026-10-24

Maybank（maybank.com.sg）在 OK.one 的综合评分为 2.0 分（满分 5 分），基于本站收录的 4 条用户评价，属于金钱与保险分类，口碑较差。50% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 3 条。数据最后更新于 2026-10-24。

## 最新评价(第 1/1 页)

### ★★★★☆ This  is not  a scam bank
- Jeannette Legros · 2026-08-10

This  is not  a scam bank. I have  been using it for over 3 years

### ★★☆☆☆ Why I shall be closing my Maybank accounts
- Silque Quik · 2026-03-01

I opened my Maybank (Singapore) accounts to add another bank to the several others in Singapore that I already have accounts with AND because my siblings are highly valued private wealth clients of MB. Regrettably, I have found that the service received from my RM (and through the app) has been dismally frustrating. Foreign transfers are charged at high rates & not waived (unlike the only other bank I use for foreign transfers, where all fees & charges are waived) and when I try using the MB app to make transfers to my own account with another Singapore bank, these keep being blocked because the app reports that my daily limit is 2.5% of the actual set limit!! Consequently, I had to make a transfer of the maximum permitted (to myself) which was delayed by 12 hours. The final straw was when I tried making the reduced transfer today, I was informed that I had exceeded my daily transfer limit - even though the last (& first) transfer was 24 hours ago. In short, it has been like suffering a death by a thousand cuts. I shall, of course, be closing my accounts with this client-unfriendly (unless you have deposits of many millions & as my RM says are in MB’s private wealth segment.

### ★☆☆☆☆ Maybank dnt believe in compassion and…
- Jack Singh · 2025-12-28

Maybank dnt believe in compassion and dnt relate to customers.

### ★☆☆☆☆ Extremely disappointed with Maybank’s Visa Platinum Cashback Card and product team
- Jessie · 2025-09-24

Extremely disappointed with Maybank’s Visa Platinum Cashback Programme

I’ve been a loyal Maybank cardholder since 2013, consistently meeting the S$2,000 monthly spend for the 3.33% cashback. But recent changes have made it nearly impossible to track what counts as eligible spend—and my appeal for a one-time exception was denied twice.

📉 Poor communication: Only vague SMS updates. No app notifications. Previously eligible transactions were suddenly excluded without clear explanation.

✅ I qualified for July and August. ❌ In September, I made a CardUp payment (with a 2.5% fee), assuming it counted toward the General Category Spend. Turns out it didn’t—due to reclassification, which I only learned about after calling customer service.

📞 Even the service team took hours to calculate eligibility. My appeal was escalated but denied—despite this being my first request and the first quarter with new rules.

💳 I’ve been a responsible customer for over 10 years. But this experience has left me seriously considering cancelling all my Maybank cards. Other banks are more transparent and willing to make reasonable exceptions.

👤 I requested to speak with the product manager. That request was denied. 📅 This is the first quarter with the new policy—some grace should be extended. 👎 Overall, a disappointing customer service experience.

#Maybank #CashbackFrustration #CustomerExperience #CardUp #UnfairPolicy #DisappointedCustomer

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