我被要求验证我的信用...
在尝试兑换大约 1200 美元后，我被要求验证我的信用卡。我尝试通过电子邮件和电话联系客户支持，让他们知道验证我的 CC 的选项在我的个人资料中不可用，因此他们需要重置它或重新发送请求。我希望有更多的沟通，这个等待游戏很糟糕。我在其他网站上玩游戏，从未遇到过兑换或验证问题！缺乏沟通真是令人沮丧！！！！
Hello Nadia, Thank you for contacting McLuck.com Investigation Team. This is Andres G and I will gladly assist you with your verification concern. First of all, we sincerely apologize for the frustration and inconvenience this situation has caused. We completely understand how important it is for you to complete the verification process and proceed with your redemption request smoothly, especially after multiple attempts to contact support. We truly appreciate you bringing this to our attention. At this time, we have forwarded your concern regarding the missing credit card verification option so the appropriate team may review and reset the request if necessary. Once the verification request becomes available again on your profile, kindly upload the requested payment method documents through the Document Upload Section on the website. For card verification, please ensure: * The whole card, front and back, must be visible * Clear picture * No flashes * No blur * All 4 corners visible Please remember that our estimated review timeframe for submitted documents is approximately 48 hours. We truly appreciate your patience and understanding throughout this process, and we sincerely apologize again for the delay and communication difficulties experienced. Best regards,
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