Thank you for sharing your experience! We’re so glad to hear Randall helped make the process clear and that you feel confident in your plan choice. If you ever need anything or have more questions, we’re here to help at 800-864-8890.
Mr. White,
I’m sorry you feel misled, that’s never our intention. Let me please outline what our team has done on your behalf:
Since September 18th, we contacted you multiple times by email and text with reminders to review your plan for the Annual Enrollment Period. Our first message reassured you not to stress and included a link to schedule your review. Several additional reminders followed.
On October 13th and 14th, we sent invitations to our 2026 Medicare update livestream, which you opened. After that, you continued receiving weekly reminders, daily Q&A opportunities, and links to book an appointment whenever you needed help.
When you called on November 13th, our Client Care Team returned your call and also sent a personal text that same afternoon offering assistance.
Given the above, we believe we acted appropriately and fulfilled our responsibility to follow up, provide updates, and offer support throughout the entire enrollment period. We’ve been available at every step and are still here if you need help moving forward.
Hi Scott! Thank you so much for the kind words. We are so happy that Howard was able to narrow down your options and simplify the process. If you ever need more assistance, we’re always happy to help at 800-864-8890.
Thank you for sharing your experience! We’re glad to hear Randall was able to help you find the right plans and make the process easy. He is an excellent member of our team. We appreciate your trust in MedicareSchool.com, and if you ever need more help, we’re always here at 800-864-8890.
Thank you, Susan. We’re so glad to hear that you and your husband had a smooth and informative experience with Randall. Helping you feel confident in your Medicare choices is exactly what we aim for. If you ever need further assistance, please reach out anytime at 800-864-8890.
Thank you for sharing this. We’re grateful to hear that Mr. Billings was able to support you with the patience and clarity you needed. It means a lot that our educational programs and guidance have been helpful as you navigate your coverage. If you ever need additional assistance, please don’t hesitate to call us at 800-864-8890.
Thank you for sharing your experience! We’re happy to hear Randall took the time to walk you through everything and provide clear, honest guidance based on your needs. If you ever have more questions or need additional support, please feel free to reach out at 800-864-8890.
Thanks so much for sharing! We’re thrilled to hear Zeb helped you find a plan that fits your needs and your budget. He’s great at making the process easy. We'll be sure to pass your kind words along. If you ever need anything else, just give us a call at 800-864-8890!
Thank you for your kind words! We’re happy to hear Randall’s professionalism and straightforward approach helped you feel comfortable and confident in your plan choice. If you need anything down the road, you can always reach us at 800-864-8890!
我很高兴与 MedicareSchool.com 的 Howard Seigle 打交道! 他通过出色的指导教会了我很多东西,并为我节省了很多钱。 我强烈推荐他
MedicareSchool.com 回复2025-11-18
Thank you for sharing your experience, Sharon! We’re so glad to hear Howard was able to guide you and help you save money. We appreciate the recommendation and are always here if you need anything at 800-864-8890.
Thank you for sharing your feedback. We’re sorry to hear your experience didn’t feel personalized, as our goal is always to provide clear, thoughtful guidance based on each person’s needs. We take all concerns seriously and will review this internally to ensure our team continues to meet the level of service we expect. If you’d like us to take another look at your situation or clarify any details, we’d be glad to help. You can reach us anytime at 800-864-8890.
Thank you for taking the time to share your experience! We agree, Aaron is a excellent addition to our team. If you ever need anything else, we’re here to help at 800-864-8890.
Thank you for the wonderful feedback. We’re glad our videos helped you get started, and it’s great to hear Randall was able to answer your questions and guide you confidently through the process. We appreciate the 5 stars! If you ever need anything else, feel free to reach out at 800-864-8890.
Thank you for taking the time to share your experience. We’re sorry to hear the appointment process felt confusing and didn’t meet your expectations. What you described isn’t the level of clarity or support we aim to provide. We take all feedback seriously and will review this internally to ensure we’re offering the service our clients deserve.
If you’d like us to revisit your situation or help clear up any details, we’re here to assist. You can reach us anytime at 800-864-8890.
Thank you for the great feedback, Chuck! We’re glad to hear the information and guidance helped bring clarity to the process. If you ever need anything else, we’re here to help at 800-864-8890.
Thank you for sharing such a thoughtful review. We’re thrilled to hear Zeb provided an exceptional, unbiased experience and made the process smooth even during the busiest season. It means a lot to know you found value in our work and Marvin’s educational resources. If you ever need support in the future, we’re here at 800-864-8890.
我的初级保健医生放弃了 Aetna,所以我需要帮助更改为医生接受的计划。兰德尔(Randall)将我转移到Humana,在与新保险公司签约之前,他向我保证他已经检查过并且我所有的医生,包括专家,都接受Humana。他处理了申请,一周内就自动更改了。不幸的是他的作业做得不太好。当我向他们发送新的保险信息时,我的医生告诉我,她不接受 Humana Advantage 计划。兰德尔还表示,我的处方保险范围将保持不变。在 Aetna,我的非专利处方药的共付额为零。但 Humana 确实对每种药物的自付费用高达 25 美元,兰德尔称这些药物的自付费用为零。 Humana 告诉我,我可以继续看我的初级保健医生,但前提是每次预约支付 45 美元。这不是我所期待的。这不是我被卖的。我被卖了一堆谎言。
MedicareSchool.com 回复2025-11-18
Thank you for sharing your experience. We’re sorry to hear that the plan you enrolled in did not line up with what you expected. That’s not the outcome we want for anyone. We take concerns like this seriously and would like to review the details so we can understand exactly what happened and help address it. If you’re willing, please contact us at 800-864-8890 so we can look into your case directly and work toward a resolution. We’re here to make sure you’re supported and fully informed about your coverage.
Thank you for sharing! We’re happy to hear Zeb walked you through everything and made sure all your questions were answered. If you have any other Medicare needs, feel free to call us anytime at 800-864-8890.
Thank you for the wonderful review. We’re so glad to hear Randall was able to walk through your unique questions and help ease the stress of the process. Thanks for taking the time to share your experience. If you ever need anything in the future, we’re here to help at 800-864-8890.