I bought a cup from Meoky and within a few weeks the coating started peeling off. I contacted customer service and provided pictures. Customer service got back to me and asked for further information which I have provided over a week ago and have not heard back since. Very disappointing as I bought several cups on different occasions and all good quality apart from the one and now I feel like I am getting ignored when their product is clearly faulty!!!
I placed an order on May 14th. It's been almost two weeks and my order is still in the processing phase. I reached out to the support email 2 days ago and they said they reply within 48 hours and I haven't received a thing. I reached out again, so we'll see. I received a meoky cup for mothers day and wanted to reciprocate for my husband for father's day. So I'm not sure if it's legit or not
Horrendous customer service!!! Placed order on 17th February and still no item!!! Contacted customer support with no reply or acknowledgment. Invoice received with tracking number that didn’t work as it’s from china. doesn’t include payment method details either on invoice. Suspicious. Had to contact bank today to look into this company