Hi John,
We're so sorry about that. We already have a replacement for the Real Teal, an even better one! I'll email you today to update you about it.
Apologies again,
C
Curtis Harmon · 写过 1 条评价 · 已认证 · 体验于 2023-08-28 ·
★★★★★
包装上的图像看起来不错
包装上的图像看起来不错,但应用后看起来只是黑色
Momentary Ink 回复2023-09-07
Hi, Curtis!
We're so sorry to hear that you have had an unsatisfying experience with your temporary tattoo order. I have sent you an email today so we can hear more about your concern and would appreciate the opportunity to rectify what happened. Thank you for taking the time to share your feedback, and we hope to have the chance to earn back your business in the future.
Hi there!
We're sorry about that. The quality issue should not have happened with the tattoos until 3-4 days. I am reaching out to you via email to learn more about what happened and see if we can do something to make this experience a good one for you. Apologies again,
Hi, Cam!
We're so sorry to hear about the issue you've had with your Momentary Ink order. I have requested your order info directly via TrustPilot so I can pull it out and reach out to you privately to see what we can do. We'd really like to turn this experience into a good one for you.
Chat soon!
Hi there!
We apologize for the bad experience you have had with your Momentary Ink order. I sent you an email today so we can hear more about your concern and would appreciate the opportunity to rectify what happened. Thank you for taking the time to share your feedback.
Have a great day!
R
RSF · 写过 2 条评价 · 已认证 · 体验于 2023-07-24 ·
★★★★★
超高品质纹身
超高质量的纹身和快速的交货。
Momentary Ink 回复2023-08-17
Thanks so much for sharing your experience with us!
We’re glad that you enjoyed your Momentary Ink, Yuli! Thanks for the review!
K
Kody Walker · 写过 1 条评价 · 已认证 · 体验于 2023-07-24 ·
★★★★★
我的信都是假的
我的信都是假的。 35 美元的纹身质量与沃尔玛 50 美分的自动售货机纹身相同。
Momentary Ink 回复2023-08-17
Hi, Kody!
We apologize for the unsatisfying experience you have had with your temporary tattoo order. I have sent you an email today so we can hear more about your concern and would appreciate the opportunity to rectify what happened. Thank you for taking the time to share your feedback, and we hope to have the chance to earn back your business in the future.
S
Scotty Lyons · 写过 3 条评价 · 已认证 · 体验于 2023-07-25 ·
★★★★★
纹身质量很好,但不是……
纹身质量很好,但不是很好。你爱它
Momentary Ink 回复2023-08-17
Thank you so much for taking the time to leave us feedback, Scotty! Is there anything we can do to improve?
Hi Quinten!
We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. That's something that should have not happened with the tattoos until 3-4 days. I am reaching out to you via email to know more about what happened and see if we can do something to make this experience a good one for you.
Apologies again,
Hi, Denise!
We're so sorry to hear about the issue you've had with your Momentary Ink tattoos. I have requested your order info directly via TrustPilot so I can pull it out and reach out to you externally to see what we can do. We'd really like to turn this experience into a good one for you.
Chat soon!
Hi there! We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. The semi-permanent tattoos are expected to be faded after application but it should have developed well after in 24-36 hours. I will request your order info via TrustPilot's internal conversation so I can pull out your order.
Thanks again for your patience and understanding,
T
Tara · 写过 1 条评价 · 已认证 · 体验于 2023-06-26 ·
★★★★★
客户服务差
联系了客服,16天后却没有任何回复。
Momentary Ink 回复2023-07-18
Hi again, Tara!
Per reviewing your email history with us, I see that you emailed us on July 1st, and we replied on July 3rd as we were not operating during the weekends. The message may have gone through your Spam or Promotions folder.
I also see that your issue was resolved today per your communication with our support team via chat.
We're sorry for the inconvenience and may you have a good day,
Hi, Jenna!
Sorry to hear about the experience you've had with your Momentary Ink order. To be able to help your further, I'll need to know which type of tattoo you have gotten. I will request your order info via TrustPilot's internal conversation to make sure I am looking at the right product.
Apologies again and have a great day,
J
Johnny Catania · 写过 1 条评价 · 已认证 · 体验于 2023-06-27 ·
Hi, Johnny!
We're sorry to hear that. Per reviewing your order history with us, I see that you emailed us on 6/30 and we replied about 4 hours after. The message may have gone through your Spam or Promotions folder.
Unfortunately, though, we still have not yet had the real teal back in stock. But I am emailing you today too to talk about things we can do to turn this into a good experience for you.
Apologies again and have a good day,
k
kate sev · 写过 1 条评价 · 已认证 · 体验于 2023-06-26 ·
★★★★★
纹身很漂亮,但寿命很短
纹身很漂亮,我按照说明做了一个T,但不到两天就擦掉了。
Momentary Ink 回复2023-07-18
Hi Kate!
We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. That's something that should have not happened until you are ready to remove the temporary tattoo in 3-4 days. I will send a direct email to you to see if we can do something to turn this into a good experience for you.
Thanks again for your patience and understanding,