# MooGold 评价与评分 > 来源: OK.one — https://ok.one/review/moogold.com - 域名: moogold.com - 分类: 活动与娱乐 - 综合评分: 3.2 / 5 (621 条评价) - 评分分布 5→1 星: 32% / 25% / 7% / 4% / 32% - 所在地: Malaysia · Kuala Lumpur - 数据更新: 2026-10-25 MooGold（moogold.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 621 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 3% 的差评；近 12 个月新增 243 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/32 页) ### ★☆☆☆☆ They advertised bonuses they don’t… - Sir · 2026-10-23 They advertised bonuses they don’t actually give. Tried to buy a top up bonus but did not receive it. When I tried to resolve this, an agent named Alvin told me the top up was linked to the games account and not moogold itself and he told me to talk to the game company and then literally ran away and closed the live chat when I asked for proof of the terms. Terrible customer service and false advertisement. Also Alvin was very unprofessional and it was clear he didn’t care at all. ### ★☆☆☆☆ Unprofessional support full of ai and… - Jsav · 2026-10-23 Unprofessional support full of ai and will do everything not to refund you ### ★★★★★ Thank you Liz for your excellent… - Tibereta T Imo · 2026-10-23 Thank you Liz for your excellent service 🙏 thank you for your moogold website ### ★☆☆☆☆ Do not trust them - Navid · 2026-10-20 Do not trust them; they are selling products that are not in stock, and then regarding the refund, they claimed there was an issue with the payment method; I have been waiting for a $108 Spotify gift card for about three months, and I still have not received the refund. ### ★☆☆☆☆ Titlefast payment reminders, one month of silence from tech support - ETERNSAAAL · 2026-10-18 Title: Excellent payment reminders, disappointing technical support I've been waiting for a meaningful update from MooGold's technical team since September 18. I was told the issue had been escalated, but despite following up, I still haven't received a proper update or resolution. Meanwhile, on October 16 and October 18, I received payment reminders from the team. It's disappointing to see such consistency when it comes to collecting payments, while an unresolved technical issue has been left without a clear update for a month. I understand that different departments handle different responsibilities, but customers should be able to expect the same level of communication and accountability across the company. I'd appreciate a concrete update on my issue and a clear explanation of the next steps. Customer support should be about resolving problems, not just following up on payments. ### ★☆☆☆☆ scamming dogs or what bruh - SnipBp · 2026-10-16 bought mobile legends diamonds for me and my girlfriend, she received hers and I didn't and the order said incorrect details but I checked again and again and the details all matched. went to contact customer service on MULTIPLE places and no response??? the f is this ### ★☆☆☆☆ this is scammer website my order didint… - dani wino · 2026-10-01 this is scammer website my order didint get delivered and i ask for refund they told me 7-15days for refund and 1month pass didint even get my refund back scammer website be carefull ### ★★★★★ Super fast - Mohamed Hamdy · 2026-09-30 Super fast. Literally instant. ### ★★★★★ Moogold has amazing service and I’ve… - Yuu Katsuragi · 2026-09-28 Moogold has amazing service and I’ve been using it for many years now. Not to mention their customer support! Liz didn’t an amazing job.. she solved my problem so quickly it left me super satisfied and happy with the results. It’s my go to website whenever I wanna buy top ups for my games!! :) ### ★☆☆☆☆ Cannot deliver the goods I ordered and… - Jamin Erolin · 2026-09-26 Cannot deliver the goods I ordered and instead of refunding the funds to the payment method I used they refunded to MooGold wallet instead and says that there's no way to refund the said funds. ### ★☆☆☆☆ MooGold Enterprise the Scammer - Savager tadiosa · 2026-09-25 I paid ₱327.00 to MooGold Enterprise for Mobile Legends diamonds (Order #47009370) on Sept 25 at around 5:22 PM. My GCash balance has already been deducted, but the status on their website is still 'Pending payment' and I have not received the diamonds. I have been waiting for almost five hours, and their customer service has not responded to my chat or email. I am requesting a refund to get my money back. ### ★★★★★ Liz get a fast service - Jason Eng · 2026-09-24 ### ★★★★★ I had a really good experience with Liz… - Gourav Ghosh · 2026-09-24 I had a really good experience with Liz from the customer support team. She was polite, patient, and very helpful throughout the process. She understood my issue quickly and guided me clearly until it was resolved. Really appreciate her professionalism and friendly attitude. Great customer support experience! ### ★☆☆☆☆ Most Of seller doesn’t Have stock - Mj Jahid · 2026-09-24 Most Of seller doesn’t Have stock After pay they refund in moogold wallet refusing to refund in the payment platform from we pay just stucked my money 🙏 I asked there customer service first before pay they told they can refund after asking refund they refuse to refund in my binance acc ### ★☆☆☆☆ i did buy my items and it never got… - Youssef Lafraoui · 2026-09-22 i did buy my items and it never got delivered thats feel so scam and there is no excuse for this delay dont buy from it worst site ever its been 2 days ago ### ★★★★★ Good - Dipak Gogoi · 2026-09-22 Well, I made many transactions for valorant and I recieved it all. Trustable. And the customer service is good as well. These guys 'Erin' and 'Crimson' they provide good service. Goated 🐐 ### ★★★★★ I really love their website it offers… - David Charles-Ofudu · 2026-09-18 I really love their website it offers cool and affordable prices for all games with more in game items ranges, they also get sent directly to your in game account instantly and I once had a problem with verifying my number so that I could make a purchase so I tried their support team and instantly they connected me to an agent named Yiing and he asked for a screenshot of the problem page and instantly it was fixed I can now make payments successfully, thank you support team and thank you so much Yiing. ### ★★★★★ Main this crimson guy is amazing… - Aizaz · 2026-09-18 Main this crimson guy is amazing literally 5 seconds and solved my issue ### ★★★★★ Their service is excellent, - Jibin nelson · 2026-09-15 Their service is excellent; even if a technical fault arises, they help resolve it quickly via chat. Today, a person named Liz very quickly resolved a minor issue I was facing. ### ★☆☆☆☆ Delayed services and bad attitude - Yu De · 2026-09-12 This is not the first time I have dealt with bad services from MooGold, but since they are cheaper, I kept giving them chances. Previously I made an order and chase for it after hours, but only then I was told the service was down. I ask for a refund, and they told me that I could only refund to MooGold wallet instead of what is written in their Refund Policy, which is refund to the payment method. This is purposely misleading and somewhat scam to me. Then I give them another chance by ordering around 5.30pm, but it is 2.30am now and the order is still not fulfilled. I hate that they are not transparent, when the service is down, they still take in orders. This is messed up and shouldn't be tolerated --- - 全部评价与筛选: https://ok.one/review/moogold.com - JSON 接口: https://ok.one/api/companies/moogold.com - 评分口径与数据来源: https://ok.one/methodology/