# Multcloud 评价与评分 > 来源: OK.one — https://ok.one/review/multcloud.com - 域名: multcloud.com - 分类: 电子与科技 - 综合评分: 3.3 / 5 (216 条评价) - 评分分布 5→1 星: 54% / 4% / 1% / 5% / 37% - 所在地: Singapore - 数据更新: 2026-10-24 Multcloud（multcloud.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 216 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 59% 的差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。 ## 最新评价(第 1/11 页) ### ★☆☆☆☆ MultCloud Is Not Ready for Prime Time - Jeffrey M. Freeman · 2026-10-14 MultCloud Is Not Ready for Prime Time MultCloud reports successful syncs as failures and provides no clear count of successfully synced files or files that failed to back up. Reviewing logs to identify problem files is unnecessarily difficult, leaving users unable to easily verify sync results or determine whether configuration changes are needed. If you enjoy being kept in the dark about your backups, MultCloud is for you. Otherwise, look elsewhere. I'm dumping MultCloud today (10/14/2026). ### ★★★★★ Extremely customer oriented - Tony Ahankoob · 2026-10-11 Extremely customer oriented; business model is customer centric and they clearly stand behind their product. That combination tells me that they will have a strong core. I have no doubt that as they grow and scale, they will add services/products that further support their base. ### ★★★★★ Kamlee Kamlee was very helpful! - arthur cohen · 2026-10-06 Kamlee Kamlee was very helpful! Gave me the information I needed to complete the cloud transfer that I was seeking. It worked perfectly. Couldn't be happier!! ### ★★★★★ Quick and helpful response - Riley · 2026-09-28 ### ★☆☆☆☆ Doesn't work. - Schneider Family · 2026-09-16 Simply put, it doesn't work. It is easy to connect different services, but you can only copy over the folder structure; nothing inside the folders will copy. Whether you choose backup or transfer or sync, you will only get empty folders. Support isn't available; they will refund your money, which is greatly appreciated, but don't try to help solve the issue. That tells me that its hit or miss and often doesnt work. ### ★☆☆☆☆ Worst decision I ever made to use this - Cathryn Mora · 2026-09-09 Worst decision I ever made to use this. My phone was getting full and I needed to clear space. I setup Google photos, based on recommendation that it can use AI to sort your photos (another fail) and that MultCloud could move my existing photo backups from my Dropbox. The first few tries failed, and I suspect it was because there were too many to move at once. So I had the painful experience of going through and selecting a few folders at a time to transfer. At the same time, the monthly limit on MultCloud meant that I had to do this over more than a month. Then I realised that it was losing all the folders they came from and just dumped thousands of photos into one big lot. I tried to use AI to help me sort them, but the other issue was that in the transfer, it had also stripped the original date, all every single photo dating back to 2008 is labelled as 2026. So any kind of automated process is seeing these photos as 2026... I thought I'd try again but all the original folders were deleted and now I'm stuck with about 6000 photos from the last 20 years in one big folder and I can't find anything. Would not recommend. You'd be better off transferring manually. ### ★★★★★ Customer Service Excellente - Greg Olson · 2026-09-03 Fiona in Customer Service did an excellent job of responding to my login issue. She was prompt and friendly and solved the problem quickly without. ### ★★★★★ Thank you - Fach · 2026-08-31 Thank you, Lanry Lucky from Customer Service! You identified the problem very quickly and provided the solution in your very first response. :) ### ★★★★★ They were very quick to respond - David Allman · 2026-08-20 They were very quick to respond. My issue was a setup issue, and I had to contact customer support a few times, but each time they assisted me promptly. I would recommend this service to anyone! ### ★★★★★ Kamlee Kamlee was great help - RTzMxp · 2026-08-12 Kamlee Kamlee was great help. Solved my login issue ### ★★★★★ Quick response and provided accurate… - Tom Leonard · 2026-08-10 Quick response and provided accurate steps to resolve my issue ### ★☆☆☆☆ Huge scam !!! - Victor Regnault · 2026-08-03 Huge scam. Do not fall for their fake service. I took the lifetime plan... Nothing never worked so far. Even simple transfers. PLS boycott this. ### ★☆☆☆☆ Scam Operator - X.Base · 2026-07-31 I paid for a lifetime membership, two days later my entire account had been erased. The invoice email lists supposed Executive managers in Cologne, EU, however the business ownership on the website is domiciled in Hong Kong, and on Trustpilot it is listed with a Singapore address. I believe this is a scam operator and am revoking access to the services I gave it authority to read/write from. Do not trust this platform. ### ★★★★★ Lanry Lucky was my assistant - customer · 2026-07-31 Lanry Lucky was my assistant, and the customer service was perfect! Rapid response and exactly what I asked for. Thank you! ### ★☆☆☆☆ Here is a better and free solution for you. - Henrik Nielsen · 2026-07-28 Here is a better solution for you. Make sure you have for example Dropbox and Google drive connected to your computer. Set all files to be on the server not locally. Drag and drop folders with subfolders and file from one cloud to the other. Simple and reliable and fast (depending on your connection) This solution is wors ethan expected. When it after days started to transfer files it corrupted the filesystem. I should have done it myself. Here is a better solution for you. Make sure you have for example Dropbox and Google drive connected to your computer. Set all files to be on the server not locally. Drag and drop folders with subfolders and file from one cloud to the other. Simple and reliable and fast (depending on your connection) ### ★☆☆☆☆ I should have checked the reviews… - Henrik Nielsen · 2026-07-24 I should have checked the reviews before buying. I purchased a subscription and started a Dropbox-to-Google Drive transfer 14 hours ago. After spending many hours scanning all my files, the transfer has only just started. The current transfer speed is around 2 MB/s, which means the transfer will take about a week. This is far below what I would expect from a cloud-to-cloud transfer service. In my case, it would have been much faster to copy the files locally and let Dropbox and Google Drive handle the synchronization themselves. That approach would also have allowed me to continue working with both services during the migration. Money wasted. I would have been more understanding if MultCloud had clearly explained how its transfer process works, or at least provided realistic estimates of transfer times for different scenarios before purchase. I will now contact MultCloud to request cancellation of my subscription and a full refund. I will update this review with the outcome. ### ★★★★★ Fasts and accurate technical support to… - Luis Felipe Bohorquez Lopez · 2026-07-24 Fasts and accurate technical support to my issue ! Totally recommended! Thanks Kamlee! ### ★★★★★ Megan Z was responsive - Paul · 2026-07-23 Megan Z was responsive, helpful and solved my problem. ### ★☆☆☆☆ This is a scam ! - TUBIA · 2026-07-20 The support does not respond to my emails, I have been trying to deleted the automatic debit but it is not possible on my own. This is a scam, it is outrageous !! I can not even access to the website and the service that I have apparently paid by force... ### ★★★★★ I would like to thank Lanry Lucky for… - David Cezar · 2026-07-20 I would like to thank Lanry Lucky for his support. He was very helpful and thorough. --- - 全部评价与筛选: https://ok.one/review/multcloud.com - JSON 接口: https://ok.one/api/companies/multcloud.com - 评分口径与数据来源: https://ok.one/methodology/