# Musely 评价与评分

> 来源: OK.one — https://ok.one/review/musely.com

- 域名: musely.com
- 分类: 美丽与健康
- 综合评分: 3.8 / 5 (65 条评价)
- 评分分布 5→1 星: 65% / 5% / 5% / 3% / 23%
- 所在地: United States
- 数据更新: 2026-08-10

Musely（musely.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 65 条用户评价，属于美丽与健康分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 94% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★☆☆☆☆ 客户服务一切都很糟糕……
- Tara Dandridge · 2026-08-05 · 已验证

客户服务的一切都很糟糕，产品很棒，但客户服务会让你浪费时间，我取消了，一开始给我留下了深刻的印象，但最后很糟糕。

### ★★★★★ 良好的客户服务体验
- Nichole Avery · 2026-08-04 · 已验证

### ★★★★★ 很棒的客户服务
- Manal · 2026-08-04 · 已验证

很棒的客户服务！良好的沟通和关怀。

### ★★★★★ 我喜欢我的产品的速度......
- MontanaRunner · 2026-08-04 · 已验证

我喜欢我的产品交付速度！

### ★★★☆☆ 只有三颗星，因为我仍然......
- Melissa · 2026-08-04 · 已验证

只有三颗星，因为我仍在等待药房完成我的订单并发货。所以我还不能 100% 确定我的药物是否会被免费提供。

### ★★★★★ 很高兴
- Donna · 2026-08-03 · 已验证

我对斑点橡皮擦的效果非常满意。价格和客户服务都非常出色。我正在继续治疗，发现费用比去看皮肤科医生便宜。对我来说开车还有将近一个小时的路程。在线皮肤科医生很快回答了我的问题并提供了令我满意的反馈。

### ★★★★★ 响应迅速且热情
- Gloria Jones · 2026-08-03 · 已验证

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that you had a quick and accommodating experience with our Customer Care team. Providing timely, helpful support is always our goal, and we're so glad we could assist you. Thank you for choosing Musely and for being such a valued part of our community! :)

### ★★★★★ 我一直在用Musely 祛斑霜…
- Teri · 2026-08-02 · 已验证

我使用 Musely 祛斑霜已经快两年了。我的脸上有一个很大的色素沉着过度斑点。这需要时间（要有耐心），但它几乎消失了。如果您购买该产品，他们一定会更换配方，因此您不会始终坚持使用对苯二酚配方。这是唯一有效的产品！客户服务非常出色。他们有很多产品，所以我强烈建议您不仅看看祛斑霜（如果需要），还看看他们的其他产品。不能不赞扬公司！玛丽娜是最好的，但客户服务中的每个人都很棒！

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Musely and our Customer Care team. It means so much to know that you've found success with your skincare journey and have enjoyed the support we've been able to provide along the way. Thank you for your recommendation, for your continued trust in Musely, and for being such a valued part of our community! :)

### ★☆☆☆☆ 产品质量差，客户体验更差
- Palak · 2026-08-02

该产品不起作用并且可能产生严重的副作用。最重要的是，他们完全无视客户的担忧。我对这种产品有不良反应（嘴唇极度干裂和干燥），当我通知“医生”时，我被明确告知“您的症状不是由我们的产品引起的”。没有别的，没有进一步的指示或建议。我很高兴我听从了自己的身体和直觉，停止使用该产品，当然，副作用也得到了解决。我知道产品可能会产生不利影响，这种影响可能因人而异，但当客户像这样直接告诉他们他们正在经历什么时，这对这个行业来说是一个可怕的外观。我建议不要浪费你的钱。

> 商家回复 (2026-08-03): Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong.
So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you.
Thank you so much and we look forward to having the opportunity to assist you further! :)

### ★★★★★ 我的眼部血清泵有问题......
- Carol · 2026-08-02 · 已验证

我的眼部血清泵有问题，他们立即提供了帮助。 
谢谢

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that our Customer Care team was able to help resolve the issue with your treatment's pump so quickly. Providing fast, helpful support is always our goal, and we're so glad we could assist you. Thank you for choosing Musely and for being such a valued part of our community! :)

### ★☆☆☆☆ 产品不起作用
- Chi Herrera · 2026-08-02

产品不起作用。即使您没有下订单，他们也会继续向您的卡收费。此类诈骗。可怕的贪婪公司。不要从这里订购。 

感谢你的回复。但老实说已经太晚了。  Musely 团队正在代表患者重新订购处方药膏，甚至在重新订购或开处方之前不咨询患者。所以对我来说这只是纯粹的贪婪。我给你们公司发了 5-6 次电子邮件要求取消我的订单，但你们指示我通过我的帐户来取消订单，当我这样做时，你们似乎锁定了客户的个人资料，阻止他们取消订单。真是个骗局。 Musely 更关心的是拿走你的钱，而不是真正帮助客户找到解决方案。这就是我对你们的产品和服务的评论。

> 商家回复 (2026-08-03): Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong.
So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you.
Thank you so much and we look forward to having the opportunity to assist you further! :)

### ★★★★★ 到目前为止，我喜欢这次经历和……
- Mary · 2026-08-02 · 已验证

到目前为止，我喜欢这种体验和产品，并且很高兴看到我的皮肤发生积极的变化和改善

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your experience with Musely so far and that you're excited about your skincare journey. We hope you continue to see positive changes and even more improvement with your treatments. Thank you for choosing Musely and for being such a valued part of our community! :)

### ★★★★★ 穆斯利始终如一地超越……
- CB · 2026-08-01 · 已验证

Musely 始终如一地超越自我，帮助客户#Kudos Musely

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had such a positive experience with Musely. Going above and beyond for our patients is always our goal, and it means so much to know that our efforts have made a difference. Thank you for your kind words, for choosing Musely, and for being such a valued part of our community! :)

### ★☆☆☆☆ 我的太阳/年龄没有变化......
- Miriam Kaneko · 2026-08-01

更新（8/3/2026）：我访问了提供的链接，但它没有将我发送到可以与任何人交流的地方。一切都是自动化的（人工智能？），它只是让我陷入困境。

原评论：

我的晒斑/老年斑没有任何变化。他们说有退款保证，但仅限第一次购买，但他们说最多可能需要 60 天才能看到任何变化。为了获得退款资格，您必须满足一系列要求，这有点令人困惑，我可以看到人们甚至懒得尝试。 

可悲的是，这似乎有点“骗局”

> 商家回复 (2026-08-03): Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong.
So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you.
Thank you so much and we look forward to having the opportunity to assist you further! :)

### ★★★★★ 您的客户服务是……
- Tes · 2026-08-01 · 已验证

你们的客户服务非常好。

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our Customer Care team. Providing friendly, timely, and helpful support is always our goal, and we're so glad we could assist you. Thank you for choosing Musely and for being such a valued part of our community! :)

### ★★★★★ 一家反应非常灵敏的公司。
- 2020eyes · 2026-08-01 · 已验证

一家反应非常灵敏的公司。  令人惊奇的是他们如何立即解决您的问题或疑虑。
我强烈推荐这家公司。  优质的产品和公平的价格。

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our Customer Care team and that you've found us to be responsive and helpful whenever questions or concerns arise. It also means so much to know you've been happy with the quality of our products and their value. Thank you for your recommendation, for choosing Musely, and for being such a valued part of our community! :)

### ★★★★★ 我的医生从未解释过……雌激素的重要性
- Ann customer · 2026-07-31

我的医生从未解释过我体内雌激素的重要性。我经历了多年的皮肤问题、体重增加和关节疼痛，无法入睡，感觉疲惫不堪，我打扫房子，我在 YouTube 上看到了这个广告。我不确定它是否会起作用，但在使用它的短短一周内。哇我喜欢它。我的腿上和肚子上都没有妊娠纹。我整夜睡觉，没有潮热。我有这么多的能量，我的身体不会疼痛。我会告诉人们这个产品。

> 商家回复 (2026-08-03): Thank you so much for your incredible review! We're thrilled to hear that you've experienced such meaningful improvements with your treatment and that you're feeling healthier, more energized, and sleeping better. Knowing that your experience has made such a positive impact truly means the world to us. Thank you for trusting Musely with your wellness journey, for your recommendation, and for being such a valued part of our community! :)

### ★★★★★ Musely 不仅仅是最好的
- Mohammad zeeshan Mohammad hani · 2026-07-31 · 已验证

Musely 不仅仅是最好的。我有 6 个月的供应，当我抱怨时，我错误地认为过期日期已经过去了，他们毫不拖延地运送了新瓶，并给了我价值 99 美元的奖励，而且瓶子没有过期，这是最好的服务

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our Customer Care team. It's wonderful to know we were able to quickly address your concerns and provide a solution that left you feeling supported. Thank you for your kind words, for choosing Musely, and for being such a valued part of our community! :)

### ★★★★★ 非常好的客户支持和很棒的…
- Venkata · 2026-07-31 · 已验证

非常好的客户支持和出色的个性化产品

> 商家回复 (2026-08-03): Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with both our Customer Care team and your personalized treatments. Providing attentive support and customized solutions for every patient is always our goal. Thank you for choosing Musely and for being such a valued part of our community! :)

### ★★★☆☆ 客户服务非常好
- SH · 2026-07-31 · 已验证

客户服务非常好。该产品对我不起作用。

> 商家回复 (2026-08-03): Thank you for sharing your feedback! We are so sorry to hear that you have not yet achieved your desired results with your treatment. Please kindly note that results can commonly take 6-8 weeks, and we recommend completing your eNurse checkups, as this program is designed to guide you through your treatment, track progress, and provide recommendations! 
If you haven’t seen improvements or have specific concerns, we encourage you to consult with your designated doctor for personalized advice. Additionally, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further! :)

---
- 全部评价与筛选: https://ok.one/review/musely.com
- JSON 接口: https://ok.one/api/companies/musely.com
- 评分口径与数据来源: https://ok.one/methodology/