# Mustar 评价与评分 > 来源: OK.one — https://ok.one/review/mustarmusic.com - 域名: mustarmusic.com - 分类: 爱好与工艺品 - 综合评分: 4.1 / 5 (207 条评价) - 评分分布 5→1 星: 66% / 11% / 7% / 4% / 13% - 所在地: China · TIANJIN - 数据更新: 2026-10-25 Mustar（mustarmusic.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 207 条用户评价，属于爱好与工艺品分类，口碑良好。77% 的评价为 4 星及以上，13% 为 1 星；商家回复了 40% 的差评；评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-25。 ## 最新评价(第 1/11 页) ### ★☆☆☆☆ Sound Quality - James Williams · 2026-10-19 · 已验证 Sadly, I do not like the sound quality when playing the notes. I’m just not able to get pasted it. > 商家回复 (2026-10-21): Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service ( info@mustarmusic.com) at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life! ### ★★★★☆ Haven't played yet - still setting up - Colleen Mengel · 2026-10-19 · 已验证 I haven't played the keyboard yet; still setting it up. My biggest complaint are the instructions; they are quite difficult to interpret. And the holes for attaching the bench seat to the bench frame do not line up at all. But other than that, I am hoping for some wonderful musical experiences!! > 商家回复 (2026-10-21): Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service ( info@mustarmusic.com) at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life! ### ★★★★★ Delivery service and my granddaughter… - Cynthia Perkins · 2026-10-19 · 已验证 Delivery service and my granddaughter enjoy learning to play it. > 商家回复 (2026-10-20): I haven't played the keyboard yet; still setting it up. My biggest complaint are the instructions; they are quite difficult to interpret. And the holes for attaching the bench seat to the bench frame do not line up at all. But other than that, I am hoping for some wonderful musical experiences!! ### ★★★★★ Fast delivery - Ursula Powers · 2026-10-18 · 已验证 Fast delivery. Great product with good sound quality. > 商家回复 (2026-10-20): Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon! ### ★☆☆☆☆ Id give zero stars if I could - Diane, ireland · 2026-10-10 Id give zero stars if I could. Recently ordered digital piano which was £380 in the autumn offer. Company took payment then said they would not deliver to my address. I have emailed the company asking for a full refund with no response. Absolutely gutted as this was a gift for my wee girl for christmas. > 商家回复 (2026-10-13): Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life! ### ★★★★★ Beautiful! - Mark Sykes · 2026-10-10 · 已验证 Very pleased > 商家回复 (2026-10-13): We really appreciate your kind message and are delighted that we’ve fully resolved your issue. We always cherry every customer’s genuine feelings about our items, and please do not hesitate to contact us if you need further assistance. ### ★★★★☆ Nice beginner keyboard - gerald forrest · 2026-10-08 · 已验证 Nice beginner keyboard. Not very mobile. Not really what we needed > 商家回复 (2026-10-13): We really appreciate your kind message and are delighted that we’ve fully resolved your issue. We always cherry every customer’s genuine feelings about our items, and please do not hesitate to contact us if you need further assistance. ### ★☆☆☆☆ i was told when i ordered be dlivered… - Elizabeth Pollard · 2026-10-08 i was told when i ordered be dlivered in 2 to 7 days immediately got an evri mssg saying evri are expecting it , this was on 2nd of october , i was told delivery between 5th and 9th , evri message has not changed still expecting it , i email customer service and get a response in broken english telling me they will dispatch again , so i ask when will it arrive no response , so then i send another email 12 hours later telling them im doing a one star trust pilot review so here is the one star trust pilot review , i was led to believe the item was in a uk warehouse , false is in china , they cant complete orders in time frame they say and dont even update you with tracking , terrible experience and dont reccomend. > 商家回复 (2026-10-13): Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life! ### ★★★★★ Absolutely fantastic service - Júlia Kovács · 2026-10-08 Absolutely fantastic service! I ordered a piano for my daughter from the Netherlands, and I honestly couldn’t believe how fast it arrived. I placed the order yesterday, and it was delivered today! Everything was quick, smooth and exactly as promised. I’m incredibly happy with the service and truly grateful for such a great experience. Thank you so much, and keep up the excellent work! Highly recommended! ❤️ > 商家回复 (2026-10-13): We really appreciate your kind message and are delighted that we’ve fully resolved your issue. We always cherry every customer’s genuine feelings about our items, and please do not hesitate to contact us if you need further assistance. ### ★★★★★ Fabulous - Wendey Miller · 2026-10-06 · 已验证 Great product fast shipping. > 商家回复 (2026-10-13): We really appreciate your kind message and are delighted that we’ve fully resolved your issue. We always cherry every customer’s genuine feelings about our items, and please do not hesitate to contact us if you need further assistance. ### ★☆☆☆☆ The pedal you sent is not working… - Red Veranga · 2026-10-05 · 已验证 The pedal you sent is not working right. I need a replacement and there should be a number to call to talk to a person. Email is just too long for you to respond. I need a replacement because I could not use the piano at all > 商家回复 (2026-10-13): Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life! ### ★☆☆☆☆ This is a cheaply made product - customer · 2026-10-01 · 已验证 This is a cheaply made product, don't waste your money on it. > 商家回复 (2026-10-13): Dear customer, we are really sorry for the inconvenience caused to you. If you encounter any problems during the use of the product, you can contact us via email, and a professional customer service team will answer you in detail! Thank you for your support and wish you a happy life! ### ★★★★★ Fast shipping and wonderful product! - Ruben Rodriguez · 2026-09-14 · 已验证 > 商家回复 (2026-09-15): Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon! ### ★★★★★ Beautifully packaged-extremely easy to… - Faith Loeber · 2026-09-11 · 已验证 Beautifully packaged-extremely easy to remove in great sections! Easy to assemble-great quality pieces. Beautiful color and sound! Delivered right on time > 商家回复 (2026-09-15): Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon! ### ★★★★★ Everything - Gene Goodman · 2026-08-25 · 已验证 Everything > 商家回复 (2026-08-26): Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon! ### ★★★☆☆ I liked the fast delivery of the piano - Jody Wahl · 2026-08-21 · 已验证 I liked the fast delivery of the piano. I was disappointed in the directions as they were not clear and tiny print. I also am confused as to how to use headphones as I have tried two different kinds and they do not fit. I really do enjoy the feel of the piano keys and the sounds is quite lovely > 商家回复 (2026-08-26): Dear Customer, thank you for choosing our store. Customer satisfication is our top priority. If you are not satisfied with the product, you can contact our customer service at any time, and we will solve the problem for you as quickly as we can. Thank you for your support and wish you a happy life! ### ★★★★★ Amazing price - Leonardo Baca Gonzalez · 2026-08-13 · 已验证 Amazing price, great piano. The delivery took less than I expected. Very satisfy with this purchase! > 商家回复 (2026-08-14): Thank you for taking the time to leave us a 5-star review on Trustpilot! We’re delighted that you’re happy with our product/service. Positive feedback like yours motivates us to keep improving. Please don’t hesitate to reach out if you ever need anything. We’d love to welcome you back again! ### ★★★★★ Excellent product; very happy with purchase. - Viv McGowan · 2026-08-08 · 已验证 Excellent packaging. Delivered promptly. Very solid and stable. Excellent sound - feels very close to an acoustic piano when playing. Easy to assemble. Very happy with this purchase, Thankyou. > 商家回复 (2026-08-10): Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon! ### ★★★★★ Product - Connie RICE · 2026-08-03 · 已验证 Arrived quickly and in perfect condition. Sound really good. Lots of things to learn about yet. Great for the price. My birthday present to me for upcoming 80th BD. Thank you. > 商家回复 (2026-08-04): Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon! ### ★★★★★ Easy to install - Chris Chen · 2026-07-23 · 已验证 Easy to install, quality product, reasonable price, fast delivery. Thanks. > 商家回复 (2026-07-24): Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such a great experience with us. Your kind words mean a lot to our entire team. We look forward to serving you again soon! --- - 全部评价与筛选: https://ok.one/review/mustarmusic.com - JSON 接口: https://ok.one/api/companies/mustarmusic.com - 评分口径与数据来源: https://ok.one/methodology/