myfacesocks

Yay 10/10

Got my beautiful socks even with the postal strike!! So happy!

Great quality

Great quality. Very happy thank you!

I am really disappointed

I am really disappointed. The website said printing done in USA. I paid extra to expedite my order to 6-9 day, which should have arrived by 11/20. The item I purchased is for my brother's memorial service and won't arrive in time because it is coming from China not USA. Update: they responded that an email was sent...no email ever received and still no product 😞

Purchase never delivered.

Purchase never delivered. Didn't realize until after purchasing that the merchandise comes from China. The delivery tracking is confusing, and no response except a repeat "your package has shipped" email. **Update** After some confusing communication, the package was delivered a bit later than expected. The vendor reached out with a small refund for my inconvenience. The experience was not as I had hoped, but they made it right.

Product is poor quality and sizes run…

Product is poor quality and sizes run incredibly small. Very disappointed.

Terrible company terrible service

If I could give no stars I would absolutely shocking first item ordered arrived peeling chipped they tried offering me a small percentage as a refund as it was a custom item I refused this then was offered a replacement which I accepted well today the replacement turned up all looked good on first inspection hit the button to play the song and boom wrong song like how you have literally printed the song title and artist on the front of the bloody thing on the box of the bloody thing yet recorded some random song on the device do not order anything from these cowboys absolute garbage seeking a full refund 6 weeks since first order and still not got it right

Fantastic customer service

Fantastic customer service, and the personalised gift was lovely, 5☆ service

Mario Magalhaes美国 · 写过 1 条评价 · 体验于 2024-10-03 · 发表于 2024-10-08

great support

great pos sale support experience. I had a question on how to turn on the sound and I snet an email and in 24hrs got the answer!!!

Melissa Gavin Kanupp美国 · 写过 1 条评价 · 体验于 2024-10-08 · 发表于 2024-10-08

I love my product

I love my product, but had a few issues and tech support has been nothing but helpful and accommodating. At first they helped me to troubleshoot the issue, and then they worked with me to get me a replacement.

Very helpful and very quick responses…

Very helpful and very quick responses in relation to my order.

Janet Meeson美国 · 写过 8 条评价 · 体验于 2024-10-04 · 发表于 2024-10-05

What a great gift

What a great gift! I did interact with their customer service team, and they are truly outstanding. I would highly recommend.

Karen Borders美国 · 写过 1 条评价 · 体验于 2024-09-25 · 发表于 2024-10-04

Customer service was great

Customer service was great. Kept me informed every day.

Great seller

Great seller, package arrived on time

Replacement merchandise req

Reg: Elsie, myhawaiinshirt rep Very helpful and communicative. The service was great! 👍🏼

Excellent quality and service

Best customer service

Best customer service! Very quick to respond and assist with all needs!

Kristen Locklear美国 · 写过 1 条评价 · 体验于 2024-09-02 · 发表于 2024-09-09

Exceptional Customer Service

Answered all questions and had great customer service. Was able to change picture and meet large order demands for a corporate event, and ensured timely delivery.

4 stars for prompt and excellent…

4 stars for prompt and excellent customer service. The reason for only 4 stars is because my order came and it wasn’t what I ordered but Elise in Customer Service issued me a refund very quickly without any issues.

Exceeded all Expectations!

The order process experience was exceptional! I had to modify my order to add more shirts and there was no issues with that after the original order was placed. The team also confirmed the look of the shirt before processing. The shipping was extremely fast and the shirts are awesome!!

Mom’s memorial shirts

Ordered 18 shirts for my mom’s memorial service and they turned out great. Were received quicker than promised. There was an issue with one of the shirts but customer service came up with a solution and the problem was fixed. I can’t say enough about the amazing customer service, they were very quick to respond and resolve the issue. Thank you Quinn and Elsie for making it so easy!!!