My Site Plan

Hi Dean -- Thanks for your feedback. We're sorry your experience with our service wasn't 5-star. As you may know, we work remotely, using GIS data for property lines (unless the client provides survey data), publicly-available satellite imagery and client input. We make any changes that are within the scope of the plan, free of charge, for 90 days. The drafter assigned to your order will be happy to make any revisions you need. Please give us a call at 800-969-6415 anytime M-F, 8a-4p MT (ask for Lisa) so we can assist you further. Thanks again.

Hi Jeff -- Thanks for your feedback. We're sorry your experience with our service wasn't 5-star. As we make clear on our website, we use GIS data for property lines (unless the client provides survey data), publicly-available satellite imagery and client input to create non-certified site plans for permitting when a signed, stamped or sealed plan is not required. We didn't see a survey uploaded with your order, so we used GIS data (the same data found on most county parcel maps). We're not sure why the GIS data for your property lines was so different from what you know to be true (it may have been the satellite overlay) and we would very much like to hear from you to better understand the specifics. Can you give us a call at 800-969-6415 anytime M-F, 8a-4p MT (ask for Lisa). Thanks again, Jeff.

Hello Jason! Thank you for your continued support! We're glad you can count on us for fast, reliable service and look forward to helping with your future projects.

Hello Eric! Thank you for the great review! We're thrilled your first experience with MySitePlan was so smooth and that we could help keep your project moving. We look forward to working with you again!

Hello Yousaf! Thank you for your review! We're glad you found our service responsive and helpful. We appreciate your support!

Hello Michael! Thank you! We're glad you found our service fast and reliable. We appreciate your support!

Hello Jackie! Thank you for your review! We're glad we could get you the information you needed quickly and provide prompt support. We appreciate your kind words!

Hello! Thank you for your kind words! We're glad you had a great experience with our team and appreciate your support.

Hello Cesar! Thank you for your feedback! We're glad we could save you valuable time and provide a detailed site plan. We appreciate your comments and are always happy to make revisions to help ensure the plan meets your needs.

Hello! Thank you for the great review! We're glad the plan was detailed, delivered quickly, and helped you get the permit you needed. We appreciate your support!

Hello Joanne! Thank you for the wonderful review! We're delighted that Lisa and our drafting team provided helpful guidance and quick turnaround times throughout the process. We appreciate your trust in MySitePlan and are glad we could make everything easy and efficient for you!

Hello Madhusudhan! Thank you for your review! We're glad we could quickly make the correction and get everything sorted out for you. We appreciate your kind words!

Hi James -- Thanks for your feedback. We're so sorry your experience with our service wasn't 5-star. As you may know, we'll make any changes within the scope of the order free of charge for 90 days. While your drafter hasn't received any change requests from you, he will be more than happy to assist you with any revisions you may need. You mentioned the measurements from the roofline of the house to the property lines. We measure from the rooflines because we cannot see the wall lines via satellite imagery. If you need measurements from the wall lines, that's not a problem. Just let us know what the roof eaves measurements are (12", 18", 24" etc.) and we can revise those distance measurements from the wall lines to the property lines. You also reference the plan's scale in the order notes. As you may know, in addition to the size of the property, the paper size to which the drawing is scaled can dictate the best scale to use. You requested a custom paper size -- 22x34 -- so we scaled according to that. If you'd like us to adjust the scale, your drafter can do that too. Lastly, you purchased the Detailed Site Plan/Residential, which does include utility lines. As indicated in the order form, the customer needs to provide the location of those lines. We would very much like to hear from you by phone when convenient. Our number is 800-969-6415 and our phone lines are open M-TH 8am-10pm MT and Friday 8am-4pm MT. Please ask for Lisa. Thanks again, James

Hello Casey! Thank you for the kind words! We're thrilled to hear Igor continues to do a great job on your pool plans. We truly appreciate your continued trust and support!

Hello James! Thanks for the great review! We're so glad you found us and could save time and money compared to other options. We appreciate your trust in MySitePlan!

Hello Sajeel! Thanks for your review! We're glad our detailed and quick turnaround met your expectations.

Hello Dan! Thanks so much for your feedback! We’re glad you found our team prompt and responsive.

Hello Corey! Thanks so much for your kind words! We’re glad Milan continues to deliver great results and exceed expectations.