# Myzone 评价与评分 > 来源: OK.one — https://ok.one/review/myzone.org - 域名: myzone.org - 分类: 健康与医疗 - 综合评分: 4.3 / 5 (102 条评价) - 评分分布 5→1 星: 76% / 2% / 4% / 6% / 12% - 所在地: United States · Chicago - 数据更新: 2026-08-12 Myzone（myzone.org）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 102 条用户评价，属于健康与医疗分类，口碑良好。78% 的评价为 4 星及以上，12% 为 1 星；商家回复了 100% 的差评；评价主要围绕客户服务、产品、使用体验。数据最后更新于 2026-08-12。 ## 最新评价(第 1/6 页) ### ★★★★★ 当我需要时总是快速响应...... - Gina Starling · 2026-08-11 当我需要支持时总是快速响应。虽然 Myzone 监视器和传送带通常工作得很好。 ### ★★★★★ 出色且快速的响应 - Carl · 2026-08-05 出色且快速的响应 谢谢艾比 > 商家回复 (2026-08-10): Hi Carl, Thank you so much for your lovely review. We are delighted to hear that Abbie was able to provide you with such a brilliant and speedy response. We will be sure to pass your kind words on to her. She will really appreciate it! 💙 Thank you again for your support! - The Myzone Customer Care Team ### ★★★★★ 回复非常快并且非常高兴... - Zara Rogers · 2026-08-04 回复非常快并且非常乐意提供帮助！我在 Myzone 的所有经历都非常积极和专业。很棒的客户服务。 > 商家回复 (2026-08-10): Hi Zara, Thank you so much for your wonderful review. We are incredibly grateful for your kind words and thrilled to hear that you have had such positive experiences with Myzone. It is fantastic to know that our team was able to provide you with quick, professional, and helpful - The Myzone Customer Care Team ### ★★★★★ Myzone 客户的支持... - Dennis McLoughlin · 2026-08-04 Myzone 客户服务的支持始终是专业且首屈一指的，尤其是 Allie C。谢谢丹尼斯 > 商家回复 (2026-08-10): Hi Dennis, Thank you so much. We really appreciate you taking the time to share such kind feedback. It is fantastic to hear that you have consistently received great support from our Customer Services team, and we will make sure Allie C knows how much you appreciate her help. 💙 We are truly grateful for your continued support! - The Myzone Customer Care Team ### ★★★★★ 总是很好相处 - Hayley · 2026-08-03 > 商家回复 (2026-08-10): Hi Hayley, Thank you so much for your kind review. We are truly grateful for your continued support and are delighted to hear that you have always had a great experience dealing with us. It means a lot to the Myzone team! 💙 - The Myzone Customer Care Team ### ★★☆☆☆ 持续存在的问题 - Mr Vyse · 2026-08-03 持续出现问题，如果您没有携带手机，则记录数据并且不会更新！我已经停止使用它了... > 商家回复 (2026-08-10): Hi Mr Vyse, We are really sorry to hear about the constant issues that you have experienced, and we completely understand how frustrating it must be to feel like you cannot rely on your data updating when you do not have your phone with you. If you have not already contacted our Support team, they will be more than happy to look into this and help get things working as they should. You can contact them by visiting https://www.myzone.digital/app-support and clicking ‘Create a support ticket’ in the top right-hand corner. If you have already been in touch with our team, please do reply to the email from Trustpilot asking for your contact details, and I will be happy to chase this up with the team for you. We sincerely apologise for the frustration this has caused and hope we can get this resolved for you. - The Myzone Customer Support Team ### ★★☆☆☆ 应用程序非常有缺陷。 - Madison Gale · 2026-07-30 应用程序非常有缺陷。 1) 根本无法在 iPhone 应用程序上搜索设施。只是屏幕无响应 2) 应用程序登录不断出现错误 - 拉出一个身份验证登录页面，该页面立即自行关闭并显示“稍后再试” 3) 如果您确实成功登录并创建帐户，设施管理只能通过客户支持进行 客户支持延迟多天 老实说，到目前为止 70 英镑，实用性为零 > 商家回复 (2026-07-30): Hi Madison, Thank you for taking the time to leave your review. We are really sorry to hear about the experience that you have had with the app and understand how frustrating this must be, especially after being unable to get everything set up as expected. If you are happy to, could you please reply to the email we have sent via Trustpilot with a few more details. I will personally have your support ticket chased up with our team to see if we can get to the bottom of the app issues and help get everything working as it should. We appreciate your patience and hope we can turn this experience around for you. - The Myzone Customer Care Team ### ★★★☆☆ 我喜欢心率准确度…… - dawn evanoff · 2026-07-30 我喜欢在团队训练期间获得心率准确性 - 然而，它通常不会“显示”，直到 我已经锻炼了四分之一到一半了！我已经使用这款显示器近一年了，现在每周使用 2-3 次，但结果仍然参差不齐。 当我在家庭健身房锻炼时，心率监测器是一个很好的测量工具，因为我使用手机来测量我的心率。它通常等于 我的 Apple Watch——不过显示器似乎能更快地记录变化。卡路里消耗量是我的苹果电脑的两倍 手表确实如此。不知道为什么会这样。 总的来说，我喜欢使用这个心率 进行小组训练时进行监控。当我们都 出现在黑板上时，伸手去拿红色并鼓励其他参与者是很有趣的 进入红色区域 > 商家回复 (2026-07-30): Hi Dawn, Thank you so much for taking the time to leave such a detailed review. We are delighted to hear that you are enjoying using Myzone during your team training sessions and at home, and that you are finding the live display motivating and engaging. We also really appreciate you sharing your experience with the connection delays and the differences that you have noticed in calorie calculations. That certainly is not the experience we want for you. Our Support Team would be more than happy to take a closer look into what is happening with your device and help get things working as they should. You can get in touch with them by visiting https://www.myzone.digital/app-support and clicking "Create a Support Ticket" in the top right-hand corner. They will be happy to investigate this further with you. Thanks again for your honest feedback and for being part of the Myzone community! - The Myzone Customer Care Team ### ★★★★★ myzone 团队的快速响应！ - Grace · 2026-07-29 我提交了询问，不久就收到了阿比盖尔的快速回复！我原以为会在 3-5 个工作日内收到更新，但感到有点沮丧，因为我不想在等待设备更新时降低排名……但是，她在同一天回复了我并帮助我解决了问题:) > 商家回复 (2026-07-30): Hi Grace, Thank you so much for taking the time to leave such a lovely review! We are so pleased to hear that Abigail was able to respond quickly and help resolve your issue the very same day. We will be sure to pass your kind words on to her, they will mean a lot. Thank you for being part of the Myzone community, and we wish you all the best with your training and keeping your rank! 💙 - The Customer Care Team ### ★★★★★ 欧洲议会推迟 - Rob · 2026-07-28 我在运动课上受了重伤，立即意识到我在下个月获得欧洲议会议员的机会受到了极大影响。我是名人堂+10，这意味着从梯子上掉下来会特别令人难堪。但在向 Myzone 发送电子邮件寻求帮助后，阿比盖尔很快回复了我，并向我保证八月对我来说已经被冻结，并建议如果需要的话她可以延长推迟时间。很高兴知道这一点，这让我放心了。感谢阿比盖尔和她的团队。 > 商家回复 (2026-07-29): Hi Rob, Thank you so much for taking the time to share your experience with us! We are so sorry to hear about your injury, and we hope you are making a good recovery. We are delighted that Abigail was able to provide the support and reassurance you needed during a difficult time. We understand how much your MEP streak and Hall of Fame achievement mean, so we are really pleased we could help put your mind at ease. Your kind words mean a great deal, and we will be sure to pass your thanks on to Abigail and the team. Wishing you all the best with your recovery, and we cannot wait to see you back achieving your goals! 💙 - The Myzone Customer Care Team ### ★★★★★ 它既激励又有趣 - Laith · 2026-07-27 它激励我去健身房并让我在锻炼时监测我的心率。 > 商家回复 (2026-07-28): Hi Laith, Thank you so much for taking the time to leave us a review! We are so pleased to hear that Myzone is keeping you motivated and making your workouts more enjoyable. It is great to know that you are finding the heart rate tracking helpful while you exercise. We truly appreciate your support and are grateful to be part of your fitness journey. Keep up the fantastic work! - The Myzone Customer Care Team ### ★★★★★ 易于使用，只需安装在我的手表上... - Troy · 2026-07-25 易于使用，只需安装在我的手表上即可记录工作量 > 商家回复 (2026-07-27): Hi Troy, Thank you so much for your fantastic review! We are delighted to hear that you found it easy to set up on your watch and that it is helping you track your effort during workouts. We really appreciate you taking the time to share your experience, and we hope you continue to enjoy using Myzone! - The Myzone Customer Care Team ### ★★★★★ 绝对优质的客户服务 - Ms Richardson · 2026-07-20 绝对出色的客户服务——他们可以教很多其他公司一两件事。 我遇到的每一个询问都得到了有效且高效的处理。 谢谢你！ > 商家回复 (2026-07-20): Hi Ms Richardson, Thank you so much for your wonderful review! We are absolutely delighted to hear about your positive experience with our Customer Care team. Knowing that every query that you have had has been handled effectively and efficiently means the world to us, and your kind words about our service are truly appreciated. Providing exceptional support is something we work hard to achieve, so it is incredibly rewarding to hear that we have made such a positive impression. Thank you for taking the time to share your experience and for being part of the Myzone community. Wishing you continued success with your training! – The Myzone Customer Care Team ### ★★★★★ 通过应用程序跟踪我的心率以保持…… - Paul White · 2026-07-19 使用应用程序跟踪我的心率，以便在训练时保持在训练区域。每月目标虽然认为你得到的越高，它们就越高。它们应该是 1 个月，但较高的 meps 或人们会放弃，总体而言对心率有好处，但在训练时需要打电话来了解你的进展情况。手表上有脸会更好。 > 商家回复 (2026-07-20): Hi Paul, Thank you so much for taking the time to leave us a review! We are so pleased to hear that Myzone is helping you track your heart rate and stay in your training zones during your workouts. It's great to know you're enjoying that aspect of the experience. We also really appreciate your feedback about the monthly MEP targets and watch display. Hearing suggestions like yours helps us understand what matters most to our community, and we will be sure to share your comments with our team for consideration. Thanks again for your support, and we hope you continue to enjoy your training with Myzone! – The Myzone Customer Care Team ### ★★★★★ 一封简短的电子邮件给了我回复，然后…… - Pat Anderson · 2026-07-17 一封简短的电子邮件让我得到了对该问题的答复和解决。 > 商家回复 (2026-07-18): Hi Pat, Thank you so much for taking the time to leave us a review! We are delighted to hear that a quick email was all it took to get your issue resolved. Providing prompt, helpful support is something we strive for, so it is wonderful to know we could deliver that for you. We really appreciate your kind words and your support. Thank you for choosing Myzone, and we wish you all the best with your training! – The Myzone Customer Care Team ### ★☆☆☆☆ 我一直是 Myzone 的忠实用户…… - Joe Andrews · 2026-07-17 我多年来一直是 Myzone 的忠实用户，并已获得名人堂地位，因此这篇评论不是来自使用该产品一周的人。不幸的是，我最近的经历非常令人失望。 我的设备停止正确跟踪锻炼，在过去的两个月里，我丢失了无数的锻炼和进度。我花费了大量时间在支持人员的帮助下进行故障排除。值得赞扬的是，Myzone 确实给我发送了更换设备，但出现了完全相同的问题。对两台独立设备进行故障排除后，两台设备都无法可靠地跟踪我的锻炼情况。 此时，持续超过 2.5 小时的锻炼在应用程序中显示为仅 10 分钟。对于持续训练并依赖准确跟踪的人来说，这使得该产品几乎无法使用。 我很欣赏 Myzone 尝试通过更换设备来解决问题，但当两个单独的设备产生相同的结果时，很难推荐该产品。我浪费了很多时间进行故障排除，并且丢失了两个月的锻炼数据，而且无法恢复。 除非这个问题得到解决，否则我建议您改用其他健身追踪器。 > 商家回复 (2026-07-20): Hi Joe, Thank you for taking the time to share your experience, and firstly, we are truly sorry to hear how frustrating this has been. We really appreciate your loyalty to Myzone over the years, and reaching Hall of Fame status is an incredible achievement. We completely understand how disappointing it must be to lose workout data, especially after spending so much time troubleshooting and even experiencing the same issue with a replacement device. While we are glad we were able to provide a replacement, it is clear that your experience has fallen well short of the standard we strive to deliver, and we sincerely apologise for the inconvenience and frustration this has caused. We would really like the opportunity to look into your case personally to make sure we've explored every possible solution. If you are happy to do so, could you please reply to the email you received from Trustpilot with a little more information? That will allow us to locate your details and thoroughly review everything that's happened so far. Thank you again for your honest feedback. We genuinely appreciate it, and we hope to have the opportunity to make this right. – The Myzone Customer Care Team ### ★★★☆☆ 没有留下深刻印象的活动不分开 - Kevin · 2026-07-11 我很高兴它记录了我的训练，但非常失望的是它无法区分火焰、循环或游泳。 我必须进入应用程序并手动编辑它。 有人告诉我它将记录我所有不同的活动。 > 商家回复 (2026-07-13): Hi Kevin, Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with how Myzone records your training. We understand your frustration with having to manually edit your workout types, especially when you are looking to keep a clear record of your different activities. Your feedback around activity categorisation is really valuable, and we will be sure to share it with our team as we continue looking for ways to improve the Myzone experience. We appreciate your support and hope you continue to enjoy tracking your training with Myzone. – The Myzone Customer Care Team ### ★★☆☆☆ 心率监测器总是坏掉 - Sandeep Kumar · 2026-07-08 我已经使用 MyZone 大约 9 年了，期间我使用了大约 3-4 个 MZ-3 设备以及 2 年前购买的 MZ Switch。您可能会问自己为什么一个人需要 5 个以上的心率设备？我终究只有一颗心。那么问题来了；每个人都出现了完全相同的故障：内部电池损坏或耗尽，无法再充电。这不是逐渐下降，而是突然发生并且通常没有任何警告。该设备在插入时可以正常充电，但一旦拔下并佩戴（胸带或手腕），它就无法开机。 我总是通过笔记本电脑为我的设备充电，以避免任何充电问题，这没有什么区别；电池没电了。 Myzone 为我的 Mz-3 更换了更换件，但当我的交换机出现故障时，客户服务团队基本上说抱歉，不能做，它已经过保修期了。想象一下，工作 5 年以上才能获得 myzone 的“名人堂”地位，但他们只为他们的设备提供一年的故障保修？ 多年来，胸带的质量也明显下降。每个替换件都比上一个更容易磨损和损坏。 我总共在这些设备上花费了大约 300 英镑。当我联系客户服务时，我被告知保修期只有 1 年，而且他们最多可以提供新设备 30% 的折扣。对于这个价位的产品来说，这是一个糟糕的反应，特别是当故障明显在多个单位和年份中重复出现时。同样令人失望的是，MyZone 在此期间不断发布新硬件，Switch 比 MZ-3 晚了 5 年多，却从未修复这个明显的电池缺陷。 我要补充的是，该应用程序本身得到了很好的支持，我真的很喜欢产品开发的节奏，当您伸出援手时，其背后的团队总是会提供帮助。遗憾的是硬件质量没有跟上其他一切。当电池持续存在缺陷时，请停止发布硬件。 > 商家回复 (2026-07-10): Hi Sandeep, Thank you for taking the time to share such a detailed review, and we are truly sorry to hear about your experience. Firstly, we want to thank you for your incredible loyalty over the past 9 years. Reaching Hall of Fame is no small achievement, and we genuinely appreciate the commitment that you have shown to Myzone. We completely understand why you are feeling disappointed and frustrated. Given your experience with multiple devices developing similar battery issues, your feelings are absolutely valid, and we really appreciate you taking the time to share this feedback with us. Feedback like yours is important and helps us continue to improve both our products and our customer experience. We are also grateful for your kind words about our app and support team. It means a lot to hear that despite these hardware issues, you have had positive experiences with the people behind Myzone. I would really like to see what we can do to help. If you are happy to do so, could you please reply to the Trustpilot invitation email with a few more details, such as the email address linked to your Myzone account. I will arrange for someone from our team to reach out to you directly. Thank you again for your honesty and for being part of the Myzone community for so many years. We truly appreciate your feedback and hope we can look into this further for you. – The Myzone Customer Care Team ### ★★★★★ 最好的客户服务！！！ Myzone 不能再好了…… - Moosh · 2026-07-04 Myzone 非常有帮助，很高兴与他们的客户服务打交道！ 在等待新的我的区域时，我的帐户被暂停，所以我没有失去我的位置，也没有失去我的每周连续记录。太容易了！我感到得到了充分的支持和理解，他们协助我连接了新设备。我希望我知道这个人的名字，即使通过短信他们听起来也很友好！ > 商家回复 (2026-07-04): Hi Moosh, Thank you so much for taking the time to leave us such a wonderful review! We are absolutely delighted to hear that you had such a positive experience with our Customer Care team. It’s fantastic to know that putting your account on hold helped protect your spot and weekly streak while you waited for your new Myzone, and that we were able to support you with getting your new device connected. Providing a smooth, supportive experience is always our goal, so your kind words truly mean a lot. We will be sure to share your lovely feedback with the team, they will be very happy to know they made such a positive impression. Thank you again for choosing Myzone. We wish you many more great workouts and continued success on your fitness journey! – The Myzone Customer Care Team ### ★★★★☆ 总体不错 - Danielle Schulman · 2026-07-03 我喜欢在锻炼时查看统计数据。 获得不同的地位也是非常有动力的。 然而，多年来，我在应用程序中正确记录适当的区域时遇到了问题，特别是当我在具有 MyZone 板的设施中锻炼时。 > 商家回复 (2026-07-03): Hi Danielle, Thank you so much for your 4-star review! We are delighted to hear that you enjoy seeing your stats during your workouts and that earning different statuses helps keep you motivated, that is exactly what Myzone is all about! We are sorry to hear you have experienced some issues with your effort zones not always recording correctly, particularly when working out at facilities with Myzone screens. We appreciate you bringing this to our attention, and if this is something that you are still experiencing, we would love the opportunity to investigate and help get everything working as it should. Thank you again for your feedback and for being a valued member of the Myzone community! - The Myzone Customer Care Team --- - 全部评价与筛选: https://ok.one/review/myzone.org - JSON 接口: https://ok.one/api/companies/myzone.org - 评分口径与数据来源: https://ok.one/methodology/