Nantucket Spider

Hi Lynn, Thank you for reaching out - I am sorry to hear about the spill! Your best bet for cleanup is soap and water. Unfortunately, because the product is designed to have a strong smell that sticks around (to deter bugs for a long time), it will take a day or two for the smell to dissipate. Luckily, this shouldn't cause any additional damage and will fully go away after a couple of days. This is what our FAQ says as well: Ugh! I spilled the bottle in my car! We heard last summer from a couple of customers who left their Nantucket Spider in their hot cars and found that the bottle boiled over. It is important to remember not to leave your bug spray in your car (many things including sunscreen, lotions and bug sprays will expand and leak in a hot car - not to mention how extreme heat may change the quality of the ingredients - in a heat wave the interior temperature of your car can climb above 150 degrees in half an hour!) While our sprays shouldn't stain clothing when used as directed, a bottle of repellent spilled on your dashboard might. The good news is, because essential oils are volatile, the smell of the bug spray will dissipate before long. Mop up any excess spill and wash down area. Leave windows open to air out your car. Keep windows open while driving too until the oils evaporate - as terrific as our bug sprays smell, no one wants to be steeped in them (especially your kids and pets)! A bowl of coffee grounds will help absorb odors. People, Camp and Dog should be faint the next day and be gone entirely in a couple of days. The tick spray is longer lasting and slower to evaporate but should be gone in a few days too.

Hi Diane, Thank you for taking the time to share your experience, and we’re sorry to hear our Summer Camp spray didn’t work as you hoped. We know how important it is to protect your family from mosquitos, and it’s disappointing when a product doesn’t deliver. We’re glad your refund was handled promptly, but we’d still love to learn more so we can improve. If you’re open to it, please let us know how the spray was applied (directly on skin, clothing, or both) and if it was a particularly buggy evening. This helps us identify if there may have been an application issue, weather factors, or if we need to review a batch. Thank you again for giving us a try and for helping us continue to improve.