# The Neat Company 评价与评分 > 来源: OK.one — https://ok.one/review/neat.com - 域名: neat.com - 分类: 电子与科技 - 综合评分: 4.7 / 5 (101 条评价) - 评分分布 5→1 星: 88% / 4% / 5% / 0% / 3% - 所在地: United States · Philadelphia - 数据更新: 2026-08-10 The Neat Company（neat.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 101 条用户评价，属于电子与科技分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★☆☆☆☆ 有史以来最糟糕的经历 - Robert · 2025-03-21 有史以来最糟糕的经历。 我购买了他们的软件，输入了我的数据，然后他们以赎金为由锁定了我的数据！ 远离！！！！！！！！！！！！ 25 年 4 月 4 日更新：按照要求联系支持人员后...没有回复！ 远离！ > 商家回复 (2025-03-21): Hello Robert, We are sorry you are having trouble, but more information is needed. When you say you bought our software, we need more specifics. Did you purchase an old scanner with software from a 3rd party or online? Neat hasn't sold scanners with corresponding software since around 2017. We would love to get to the bottom of this for you as quickly as possible. Please copy this link and paste it in a browser to submit more details so we can contact you ASAP https://support.neat.com/customerservice/contact-support-team 4/4/2025 - Robert, we've been looking for new cases from you since Mar 21, 2025 when we first messaged you here, but have not found one. Please share the case number you were provided when you opened a case so we can locate your case and help you. ### ★★★☆☆ 这家公司收费多少？ - Lin Pruett · 2025-02-16 > 商家回复 (2025-02-18): Hi Lin, You can view our prices here: https://www.neat.com/pricing You can also fill out this form so we can call or email you directly. See here: https://support.neat.com/customerservice/contact-support-team ### ★★★★★ 可靠的 - Lennox · 2024-07-28 可靠的。使用了两次，两次都一致。 > 商家回复 (2024-07-29): The Neat Company thanks you for leaving a 5-star review! ### ★★★★★ 交互作用 - Xenophon · 2024-07-24 交互作用。工作人员很友好，但并不虚伪。让这个过程充满乐趣。 > 商家回复 (2024-07-24): Thanks so much for the 5-star review! We appreciate you choosing Neat! ### ★★★★★ 丽莎在……方面绝对很棒。 - customer Sunny Garrett · 2024-02-03 · 已验证 Lisa 非常擅长将我的旧文件传输到整洁的云，并且当我不理解某些项目时非常耐心......而且我听了一些 Zoom 聊天并且非常有帮助......我实际上已经使用 Neat 20 多年了，现在正在过渡到他们的新软件。 > 商家回复 (2024-02-05): Thanks for leaving a 5-star review for Liza! Glad you had a smooth migration. We will continue adding new content to our webinars page and it can be found here: https://www.neat.com/webinars ### ★★★★★ 加布里埃尔快速有效地修复了…… - customer · 2024-01-31 · 已验证 加布里埃尔在确定连接正确后快速有效地解决了我的问题。 > 商家回复 (2024-01-31): So nice to hear Gabriel was quick and efficient in helping you with your Neat Scan Utility concerns. Thanks for choosing Neat! ### ★★★★★ 电话协助/培训是…… - Tom · 2024-01-30 · 已验证 电话帮助/培训非常棒！ 斯蒂芬？非常有帮助和耐心。 我不懂电脑，所以他完美地向我介绍了新软件和扫描仪！ > 商家回复 (2024-01-31): Thanks so much for writing a 5-star review for Steven! Glad we could get you scanning and filing your items away in no time! ### ★★★★★ 良好的支持知识 - Mark · 2024-01-30 · 已验证 > 商家回复 (2024-01-30): Hi! Thanks for the 5-star review! Happy to see we were able to help you get your scanner connected and get you started with Neat! ### ★★★★★ 史蒂文，一位伟大的导师 - Linda · 2024-01-25 · 已验证 史蒂文很快注意到我很挣扎，他建议他可以访问我的计算机来帮助在程序中导航。 他通过理解我的视觉学习方法给了我最大的帮助。 他通过访问我的计算机来指导我，让我可以轻松地跟随他，因为他让我对这个程序进行了精彩的游览。 干得好，史蒂文！ 很高兴与您合作！ > 商家回复 (2024-01-26): Thank you for the 5-star review for Steven! Sounds like you had a great interaction during the remote session. Thanks for choosing Neat! ### ★★★★★ 感谢您保存我 2023 年的收据 - Donna Costley · 2024-01-25 · 已验证 > 商家回复 (2024-01-26): We appreciate the 5-star review! Your receipts are safe with Neat! ### ★★★★★ 有用的在线帮助！ - Marianne · 2024-01-18 · 已验证 丽莎很有帮助，并确保她在回答之前正确理解我的问题。 然后她确认我理解了答案，并在我们关闭聊天之前完全解决了我的问题。 > 商家回复 (2024-01-18): Thanks for leaving such a great review for Liza! We appreciate you having been a Neat customer since 2014! ### ★★★★★ 丽莎很棒。 - Michael · 2024-01-15 · 已验证 > 商家回复 (2024-01-16): The Neat Company thanks you for leaving a 5-star review for Liza! Looks like she was able to get your items processed quickly once she was aware of the situation. ### ★★★★★ 我所联系的 CHAT 线上的 Liza 非常出色，并且对 NEAT 软件非常了解。 - Dennis H · 2024-01-13 · 已验证 丽莎在聊天热线上我联系了两次，以更新我的程序和扫描仪。 两次访问她都非常有帮助。她远程访问我的计算机并能够删除和安装所需的程序。 我自 2008 年以来一直是 NEAT 用户，开始使用手持式扫描仪，然后才购买桌面扫描仪。 我在会计/活动服务业务中每年都会制作几份费用报告和发票。每份报告平均扫描 25-50 张收据。 很高兴我的问题很快得到解决，并且停机时间最短。 谢谢丽莎！ > 商家回复 (2024-01-16): The Neat Company thanks you for leaving a 5-star review! We appreciate you being a Neat customer since 2008. So glad to know that Liza provided the help you needed! ### ★★★★★ Neat/Raven 界面协助 - Brian Currie · 2024-01-10 · 已验证 Liz 对 Neat 应用程序非常了解，并且在通话过程中与我们互动非常愉快。我对她的帮助感到非常高兴。 布赖恩·柯里 > 商家回复 (2024-01-11): The Neat Company thanks you for leaving a 5-star review for Liza! We appreciate you being a Neat customer since 2016! ### ★★★★★ 生成我的报告的有效帮助 - Ray Beaver · 2024-01-06 · 已验证 技术援助很有帮助且理解，为如何有效地执行我正在寻求帮助的任务提供了建议。 > 商家回复 (2024-01-08): The Neat Company thanks you for leaving a 5-star review! Great to know you were able to generate the reports you needed. ### ★★★★★ 丽莎00517454 - customer · 2023-12-29 · 已验证 > 商家回复 (2023-12-29): Thanks for leaving a review for Liza! We appreciate you being a Neat customer! ### ★★★★★ 很棒的客户服务 - hjrw · 2023-12-28 · 已验证 > 商家回复 (2023-12-28): Thanks for leaving a 5-star review for Dolly! Looks like she was able to solve your scanner issue. We appreciate you being a long-time Neat customer! ### ★★★★★ 丽莎敬业的工人。 - Barbara customer · 2023-12-27 · 已验证 Liza 不知疲倦地努力将文件从我的旧 NEAT 转移到云中。当我需要她的时候她总是在那里提供帮助。教我如何将文件从计算机移动到云端。对她为我所做的一切感到非常满意。 > 商家回复 (2023-12-28): The Neat Company thanks you for leaving a 5-star review! We are pleased to hear that you had a great experience with Liza! Thanks for choosing Neat! ### ★★★★★ 很棒的客户服务！ - Yvonne Silva · 2023-12-27 · 已验证 Liza C. 在她的帮助下非常乐于助人、知识渊博且专业。非常友善， > 商家回复 (2023-12-27): Thank you for leaving a 5-star review for Liza! So glad she was able to address your concerns. Thank you for choosing Neat! ### ★★★★★ 丽莎说干得好 - William Overshiner · 2023-12-14 · 已验证 丽莎说干得好。找出我的问题然后解决它 > 商家回复 (2023-12-18): Thank you for a 5-star review for Liza! We appreciate you being a Neat customer since 2012! --- - 全部评价与筛选: https://ok.one/review/neat.com - JSON 接口: https://ok.one/api/companies/neat.com - 评分口径与数据来源: https://ok.one/methodology/