NGT Academy

Thank you for sharing your feedback with us! We're glad to hear that you enjoyed the flexibility of the self-paced, self-taught format of the program. At the same time, we're really sorry for the frustration and difficulty you experienced when trying to get help. Clear communication and timely support are top priorities for us, and it sounds like we fell short in making those support channels easy for you to find. We are actively working to make our contact points much clearer so no student ever feels left in the dark or has to dig around for answers. For quick reference moving forward, here is the best way to get in touch with us whenever you need assistance: - Direct Support Email: [email protected] - Live Support: Use the chat function directly inside the LMS for quick questions. - Community Board: Post in our Community platform, where our training team actively monitors and responds to student questions. We truly appreciate your input as it helps us make the overall learning experience better for everyone. Thank you for being a part of our program, and please don't hesitate to reach out if you need anything at all!

Thank you for taking the time to share your feedback! We’re glad to hear that you found the course material valuable overall. We are always looking for ways to improve our curriculum, and your input regarding lab instructions and guidance is extremely helpful. Our team is actively reviewing and refining our practical exercises to ensure a smooth, clear, and effective learning experience. If you ever run into a specific step or lab where you need immediate assistance or further clarification, please don't hesitate to reach out to us: - Email: [email protected] - Live Chat: Directly within the LMS chat function - Community: Reach out via the Community platform, where our training team is active and responsive Thank you again for your feedback and for being a part of our learning community!

Thank you for taking the time to share your feedback with us. We’re sorry to hear that the video content felt like it only grazed the surface. Our goal is always to provide a strong foundation through video lessons, which are meant to be paired directly with our practical labs and hands-on projects to build real-world skills. That said, hearing your perspective helps us identify where we can deepen the instruction and better bridge the gap between theory and practice. If you are looking to dig deeper into any specific concepts, build out more practical application, or need guidance on any of the hands-on exercises, our training team is here to support you every step of the way: - Email: [email protected] - Live Chat: Directly inside the LMS chat function - Community: Connect with our training team directly on the Community board for discussions, clarification, and additional support. We truly value your input as we continuously work to improve our curriculum. Thank you again for helping us make the program better!