# Ninkear 评价与评分 > 来源: OK.one — https://ok.one/review/ninkear.com - 域名: ninkear.com - 分类: 电子与科技 - 综合评分: 2.9 / 5 (13 条评价) - 评分分布 5→1 星: 23% / 23% / 15% / 0% / 38% - 所在地: China - 数据更新: 2026-10-24 Ninkear（ninkear.com）在 OK.one 的综合评分为 2.9 分（满分 5 分），基于本站收录的 13 条用户评价，属于电子与科技分类，口碑较差。评价两极分化：46% 给出 4 星及以上，同时 38% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 10 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/1 页) ### ★★★★★ all good - paolo · 2026-10-24 · 已验证 all was good ### ★★★★★ 1) laptop really performing well and… - Marco Valdini · 2026-10-22 · 已验证 1) laptop really performing well and overall quality is good 2) supplied with many useful accessories 3) first class delivered and shipment Strongly suggested ### ★★★☆☆ Tutto bello tranne la tastiera - Giuliano Amighetti · 2026-10-18 · 已验证 Hello, everything seems to be working well, except for the keyboard, which I find rather disappointing compared to the overall quality of the laptop. The space bar, which I normally press with my right thumb, fails to register approximately one out of every three keystrokes. Furthermore, the keyboard often types two letters with a single keystroke (this happened three times just while writing this review). The typing experience, especially when using the space bar, feels as though the key has already been worn out by years of heavy use. This is really disappointing because everything else about the laptop is excellent, and I do a lot of typing for my work. I would also appreciate it if you could send me an invoice or receipt for my purchase. Thank you for your attention. Have a pleasant evening. > 商家回复 (2026-10-21): Hi, Thank you for your feedback. We’re sorry that the keyboard has let you down. Please contact our after-sales team at support@ninkear.com with your order number and details of the keyboard issues so we can help resolve them. Your invoice has already been sent to the email address associated with your order. Please check your inbox and spam folder. Best regards, The Ninkear Team ### ★☆☆☆☆ Unreliable - Ema Ema · 2026-10-12 Unreliable, empty promising conversations until no reply at all. Was looking for replacement parts, however the package was not sent for weeks. When asked for a refund, customer support we pleading me to wait for a certain day with empty promises. When asked wether they have parts in the warehouse, they replied they would check but that was it. Right now the stopped answering at all > 商家回复 (2026-10-14): Dear Customer, We are truly sorry for the frustrating delay . The parts you needed were temporarily out of stock due to an unexpected raw material shortage, and our warehouse team delayed confirming the inventory status, which led to poor handling. Please note that a full refund has already been processed to your account. We deeply value your feedback and are working hard to improve our service. Best regards, Ninkear Team ### ★★★☆☆ good enough - Alex · 2026-09-28 · 已验证 the delivery was pretty long, price was very nice for what i got but one of the bolts was half stripped so i couldnt open the box and probably would need to drill it to upgrade it( > 商家回复 (2026-09-28): Dear Customer, Thank you for your feedback. We're glad to hear the price felt fair for what you received, and we appreciate your patience with the delivery. As your order was shipped from our Czech warehouse to Cyprus, cross-border delivery can sometimes take longer than expected—we're sorry it felt lengthy. We're also sorry about the stripped bolt. That is not the experience we want you to have. Please contact us at support@ninkear.com with your order number and a photo of the bolt. Our team can send a replacement screw or guide you on the safest way to open it. Please avoid drilling before contacting us, as it may damage the device or affect warranty support. We're here to help and hope we can improve your experience. Best regards, Ninkear Customer Service ### ★★★★☆ Competitive price but poor quality of… - PIEPHI · 2026-09-20 · 已验证 Competitive price but poor quality of plastics . No support for Windows 11 > 商家回复 (2026-09-22): Dear Customer, Thank you for your feedback. We're glad to hear that you found the price competitive, but we're sorry that the plastic quality did not meet your expectations. Your comments about the build materials have been shared with our product team for review. Regarding Windows 11: all of our laptops come with Windows 11 pre-installed by default, so the system is fully supported. If you are experiencing a specific issue with Windows 11—such as driver problems, update errors, or performance issues—we would like to help you resolve it. Please contact us at support@ninkear.com with your order number and a description of the issue. Our team will troubleshoot it with you and provide the appropriate solution. Thank you again for your feedback. We're here to help. Best regards, Ninkear Customer Service ### ★★★★☆ The laptop is fantastic - Tamás Solymoskövi · 2026-09-20 · 已验证 The laptop is fantastic! Light and beautiful! The only reason I didn't give 5 stars is the finger print reader...the first couple days worked perfectly and suddenly doesn't react on a touch ID... I tried to fix it in the Windows but still ... about the performance, I was expecting a bit faster. When I multitasking and start to type is a delay many times. Maybe this things can be fixed sofverly... Beside this I use it everyday and love it! Good price! > 商家回复 (2026-09-22): Dear Customer, Thank you for your honest and detailed feedback—and for choosing our laptop. We're delighted to hear that you find it light, beautiful, and great value, and that you use it every day. We're sorry about the fingerprint reader issue and the occasional delays when multitasking. This is not the experience we want you to have. Please try these quick steps: Fingerprint reader: remove and re-add your fingerprint in Windows Hello, then update the biometric driver and BIOS from our official website or Windows Update. Performance: switch to Performance/Balanced mode, update chipset and graphics drivers, and close unnecessary background apps before multitasking. If the issues continue, please contact us at support@ninkear.com with your order number and a short description or video. Our team will troubleshoot further and, if needed, arrange warranty support. We're committed to helping you get the smooth experience you expected. Thank you again for your feedback and for using our laptop every day. We're here whenever you need us. Best regards, Ninkear Customer Service ### ★★★★☆ For the price I paid - good product - Sandy Mc Dermott · 2026-05-22 For the price I paid, the laptop is great. It's running nicely, and will post a new review in 6 months > 商家回复 (2026-08-24): Dear customer, Thank you so much for taking the time to share your initial thoughts! We're delighted to hear that the laptop is performing well and that you feel it offers great value for the price. We truly appreciate your intention to update your review after 6 months – that shows real thoroughness. Rest assured, we stand behind our product and our customer service. If you ever have any questions, need troubleshooting tips, or encounter any issues in the meantime, please don't hesitate to reach out to our support team. We're here to help at any stage of your ownership. Looking forward to your future update, and we hope the laptop continues to exceed your expectations! Best Regards, Ninkear Customer Service ### ★☆☆☆☆ NINKEAR & BANGGOOD: A DANGEROUS SCAM! AVOID AT ALL COSTS! - Tomáš · 2026-03-28 DO NOT WASTE A SINGLE CENT ON NINKEAR PRODUCTS! I bought a laptop and after just 9 months, it is a piece of dangerous electronic TRASH. The hinges are falling apart, causing a severe ELECTRICAL SHORT CIRCUIT that shuts the laptop down every time the screen moves. This is a massive FIRE HAZARD! Banggood’s 'support' is a complete joke. They are trying to force me to ILLEGALLY ship a faulty, short-circuiting lithium battery device across Europe to Spain. This is a direct violation of international safety laws (IATA DGR A154 and ADR SP 376). They are literally asking me to risk a fire in a courier truck or plane just to avoid giving me a refund! Ninkear is a cheap, unreliable scam brand. STAY AWAY FROM NINKEAR AND BANGGOOD IF YOU DON'T WANT TO LOSE YOUR MONEY AND RISK A FIRE!" > 商家回复 (2026-04-22): Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the issue you encountered while using our services. In Europe, we offer free repairs during the warranty period. We will provide free shipping labels; you only need to send your package to our warehouse, and we will arrange for a professional to inspect and repair it. We are very sorry about your current problem. You can contact our after-sales email directly: support@ninkear.com, and we will arrange for someone to handle it for you. Have a nice day! ### ★☆☆☆☆ Do not buy any Ninkear product - Laszlo Ungi · 2026-03-03 Do not buy any Ninkear product The Ninkear Mini PC completely died after barely one month of normal use. The hardware is completely unreliable. However, what is even worse than the defective product is the customer service from both Ninkear and Banggood. When the PC failed, their support was absolutely useless. They stalled for weeks, offered zero real solutions, and kept sending automated, copy-paste replies to avoid taking responsibility. I only got my money back because I opened a dispute and PayPal forced them to issue a full refund. Save your time, your money, and your sanity – avoid this brand entirely! > 商家回复 (2026-03-19): Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered while using our service, which failed to meet our quality standards. Our service email address is support@ninkear.com. Please feel free to contact us with any questions. We hope to serve you again in the future. If you have any further questions, we are happy to assist you. Sincerely, Ninkear Customer Service Team ### ★☆☆☆☆ Ninkear A15 Pro - Mike Hehir · 2025-10-10 Laptop is substantially different from what was described on the product page. It is not a “Metal Body” it is plastic. Fan makes a terrible clanking noise (similar to a Hard Drive failing so not something people will enjoy hearing) and an unbearable high pitched wine as it speeds up. Speakers are tinny and annoying. Laptop is clearly a prototype and not fit for consumer use. Price has been significantly reduced €74 in the weeks since ordering and I do not believe it’s even worth the new price. Very difficult to get any meaningful communication from them, I'm expecting to have to do a Chargeback. > 商家回复 (2026-02-26): Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered while using our service, which failed to meet our quality standards. Our service email address is support@ninkear.com. Please feel free to contact us with any questions. We hope to serve you again in the future. If you have any further questions, we are happy to assist you. Sincerely, Ninkear Customer Service Team ### ★☆☆☆☆ poor service, both responsiveness and understanding - Helmut Haßfurther · 2025-08-15 I bought a Ninkear M8 mini PC with an AMD Ryzen 7 8745HS from a website that was well translated into German and seemed solid. The product arrived two days later and unfortunately didn't work because the power button was constantly being pressed due to a shifted circuit board, causing the mini PC to immediately shut down. After an hour of checking various troubleshooting options, I was finally able to locate and resolve the above-mentioned issue. Support only responded after three days and is now refusing the promised 30-day refund and return policy listed on the ninkear.com website. Likewise, a partial refund at the retail price has so far been refused, with repeated excuses and questions about whether I can request it from the retailer. As I said, the order was placed through ninkear.com, and the device is completely overpriced. Banggood is offering it €106 cheaper and may even be making a profit. > 商家回复 (2026-02-26): Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the issue you encountered while using our service, which failed to meet our quality standards. We have already issued a refund for this issue. Our service email address is support@ninkear.com. Please feel free to contact us with any questions. We hope to serve you again in the future. If you have any further questions, we are happy to assist you. Sincerely, Ninkear Customer Service Team ### ★★★★★ PURCHASED 2 IN 1 LAPTOP HAD A MINOR… - tom fu · 2025-04-07 PURCHASED 2 IN 1 LAPTOP HAD A MINOR ISSUE WITH IT THEY SORTED IT OUT IMMEDIATELY THEY ALSO GIFTED ME A USB HUB WORTH $4000 > 商家回复 (2026-02-26): Hello, thank you very much for your reply. We hope to serve you again in the future. If you have any further questions, we are happy to assist you. Sincerely, Ninkear Customer Service Team --- - 全部评价与筛选: https://ok.one/review/ninkear.com - JSON 接口: https://ok.one/api/companies/ninkear.com - 评分口径与数据来源: https://ok.one/methodology/