# NordVPN 评价与评分 > 来源: OK.one — https://ok.one/review/nordvpn.com - 域名: nordvpn.com - 分类: 电子与科技 - 综合评分: 4.1 / 5 (201 条评价) - 评分分布 5→1 星: 66% / 11% / 2% / 6% / 14% - 所在地: United States · Panama City - 数据更新: 2026-08-10 NordVPN（nordvpn.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 201 条用户评价，属于电子与科技分类，口碑良好。77% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/11 页) ### ★☆☆☆☆ 该应用程序 - NordVPN Customer · 2026-08-07 · 已验证 该应用程序。适合我想要的一种特定用途，但它搞乱了其他一切。 > 商家回复 (2026-08-07): Hi there, thank you for taking the time to share your feedback. We're glad to hear the app worked for the specific use you needed, but we're sorry it caused problems elsewhere. That certainly isn't the experience we want for you. We'd really like to understand what went wrong so we can help fix it. Could you reach out to our support team at support.nordvpn.com with more details about what happened? They'll do their best to get everything running smoothly for you. - P.B. ### ★★★★★ 完美解决了问题 - NordVPN Customer · 2026-08-07 · 已验证 恳请完美解决问题。从最初的互动开始，与负责人的衔接很顺畅，交接也非常出色。 ### ★★★★☆ 总体来说相当不错，但它有… - NordVPN Customer · 2026-08-07 · 已验证 总体来说相当不错，但它已经在 ityown 上下降了几次，这令人担忧。 我注意到的另一件事是，虽然它显示我的位置是多伦多，但至少有一个网站知道我的实际位置？ > 商家回复 (2026-08-07): Hello there! We are sorry to hear about the connection issues. Could you try switching between TCP, NordLynx and NordWhisper connection protocols in the settings of our VPN app? If it does not help, do not hesitate to contact us at support.nordvpn.com. Our team will also check on the location issue you had! -L.L. ### ★★★★★ NordVPN 是最好的！ - Kunde · 2026-08-07 · 已验证 永远不会出现问题，安全又快捷！ ### ★★★★☆ 及时回复并提供了一些… - NordVPN Customer · 2026-08-07 · 已验证 及时回复并提供了几种尝试解决问题的选项。 ### ★★★★★ 玛格丽塔·洛佩兹立即解决了我的问题 - NordVPN Customer · 2026-08-07 · 已验证 玛格丽塔·洛佩兹在几分钟内解决了我的问题，令我非常满意。她非常友好而且能干。我不记得上次获得如此出色的客户服务体验是什么时候了。 像玛格丽塔·洛佩兹这样的人是我仍然是一个完全满意的客户的原因。 ### ★★★★★ 出色的 - Peter Tams · 2026-08-07 · 已验证 不妨碍连接的速度和负载 ### ★★★★★ 你们的员工永远支持直到最后…… - NordVPN Customer · 2026-08-07 · 已验证 你们的员工总是支持我直到最后，从来没有让我在某个地方徘徊。 他们确保我的问题得到解决。 这是我第二次使用客户服务。他们俩从来没有让我失望过。 感谢您的支持。我很高兴使用 NordVPN，不是因为 VPN 的质量，而是因为你们的员工！ ### ★☆☆☆☆ 首先我没有选择NORDVPN - Vince Scott · 2026-08-06 · 已验证 首先，我没有选择 NORDVPN，这是对自动续订的疏忽。在某些网站上，匿名 VPN 会被识别，如果您忘记关闭 VPN，有时会停止访问某些购物频道。价格对于基本套餐中提供的价格来说太高了，并且通过自动续订，您无法获得忠诚度折扣。所以不，我不会推荐 NORDVPN。 > 商家回复 (2026-08-06): Hello. We're sorry for all the inconvenience. First, let us apologize for the issues with accessing certain services. You can find a few suggestions that should help here: support.nordvpn.com/hc/en-us/articles/20095679510801. Regarding the renewal, we do our best to keep our customers informed by sending a renewal reminder 30 days before it happens via email, so you have time to decide whether the new price and our service still meet your needs. If not, you have time to cancel the auto-renewal. As for the price difference, the initial price is an introductory offer to let our users test our service and see if it meets their needs, while the renewal reflects the true price, taking into account all the features we offer. Nevertheless, our team at support.nordvpn.com is there to assist you with the access issue and, if the renewal was unwanted, with that as well! -E.G. ### ★★★☆☆ 情况越来越糟 - NordVPN Customer · 2026-08-06 · 已验证 情况越来越糟。 现在，我会在大约 30-40% 的时间关闭 VPN 来访问网站，包括名牌网站。 > 商家回复 (2026-08-06): Hello! That’s not the experience you should be having, and we’d like to help. Frequently disabling your VPN to browse is a sign that something isn’t configured optimally for your setup - something our team can dig into. Please connect with us via live chat at support.nordvpn.com, and we’ll get to the bottom of it. - K.S. ### ★★★★★ 我的服务一直很稳定…… - Walid Al Safi · 2026-08-06 几个月来，该服务在我的手机和平板电脑上一直稳定。我喜欢应用程序后台占用空间最小，并且不会明显耗尽我的电池。 ### ★★★★★ 卓越 - Igor Stefanovski · 2026-08-06 · 已验证 它和公司永远不会出错 > 商家回复 (2026-08-06): Hello, Igor! Thank you for this wonderful review! Stay safe. -L.L. ### ★☆☆☆☆ 客户服务 0 - Karen Owen · 2026-08-06 客户服务0，我给他们发电子邮件取消我的免费试用，他们一直拒绝，说我没有给他们想要的信息，这是一个谎言，他们一遍又一遍地说同样的话，我不断重复，没有任何改变，不断要求他们升级，他们不理我，他们不会做任何事情。很生气。 > 商家回复 (2026-08-06): Hello. We're sorry to hear about your experience with our support team and that your cancel request is still unresolved. That sounds really frustrating and not the experience we aim to provide! Your feedback is greatly appreciated and will be shared with the relevant teams. Could you please update your review with the Ticket ID you've received from our customer support? We'll check your case internally and provide you with further assistance. Thank you. G.M. ### ★★★★★ 我推荐！ - Cha.m · 2026-08-06 · 已验证 我使用 NordVPN 已经快三年了。优质的服务，快速且可靠。我推荐:) ### ★★★★★ {_xcellent 重新连接 Nvpn 的服务。 - NordVPN Customer · 2026-08-06 · 已验证 ### ★★★★★ 很棒的VPN，物有所值 - Vincent · 2026-08-06 很棒的VPN物有所值，你可以改变国家，它有防病毒和暗网监控功能。 ### ★★★★★ 物有所值的产品，可实现所有承诺 - Michael HUMPHREY · 2026-08-05 · 已验证 我至少在过去八年里订阅了 Nord VPN。 除了 Nord 无法控制的问题之外，我不记得该服务曾经失败过。 虽然比许多 VPN 服务贵一点，但它提供的保护很容易与唯一一家更贵的提供商相媲美。 该服务提供多个订阅频段，但基本或入门级订阅将非常适合大多数订阅者。 除了阅读能力之外，订购、开具发票、安装和设置不需要任何其他技能。 尽管无法评估他们的客户服务水平，但我很高兴为该应用程序授予 5 颗星。 我无法评估我有任何理由访问的服务。 ### ★★☆☆☆ 连接问题再次出现。 - Clayton Sanders · 2026-08-05 · 已验证 VPN 持续、零星、不可预测地无法连接。 > 商家回复 (2026-08-05): Hi Clayton, thank you for sharing your experience, and we're truly sorry to hear about the connection issues you've been facing. We'd like to help get it sorted out. As a first step, we'd recommend switching between the different protocols in the NordVPN app settings, as this often resolves connectivity problems. If the issue continues after that, please don't hesitate to contact our support team at support.nordvpn.com. They'll be glad to dig deeper and assist you further. We appreciate your patience. - P.B. ### ★☆☆☆☆ 对于寡妇来说非常慢。 - Poncho Belmont · 2026-08-05 · 已验证 对于寡妇来说非常慢。 让其他网络浏览器陷入困境。 > 商家回复 (2026-08-05): Hello! We're sorry for any inconvenience. We'd recommend trying the troubleshooting steps in this guide to help improve your connection speed on Windows: https://support.nordvpn.com/hc/en-us/articles/20379736354961-My-internet-is-slow-when-using-NordVPN-on-Windows. If the issue persists, please reach out to us via live chat at support.nordvpn.com. We'll be happy to investigate further and help get things running smoothly. -D.S. ### ★★★★★ 他们帮助我找回了我的帐户 - NordVPN Customer · 2026-08-05 · 已验证 --- - 全部评价与筛选: https://ok.one/review/nordvpn.com - JSON 接口: https://ok.one/api/companies/nordvpn.com - 评分口径与数据来源: https://ok.one/methodology/