# Circular 评价与评分 > 来源: OK.one — https://ok.one/review/nowcircular.com - 域名: nowcircular.com - 分类: 商业服务 - 综合评分: 4.1 / 5 (318 条评价) - 评分分布 5→1 星: 63% / 14% / 5% / 3% / 14% - 所在地: Singapore · Singapore - 数据更新: 2026-10-24 Circular（nowcircular.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 318 条用户评价，属于商业服务分类，口碑良好。77% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 107 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/16 页) ### ★★★★★ Very smooth transaction. - Wong Kok Keong · 2026-10-01 · 已验证 ### ★☆☆☆☆ Rejected without reason - Bernard.sg · 2026-08-20 Rejected without reason. Wrote back to them because I definitely exceed their subscription requirements (my monthly income already exceeds their annual requirement). Seems like I am talking to an AI. Never encountered such terrible service. > 商家回复 (2026-08-21): Hi Bernard, We’re sorry to hear that you were disappointed with the outcome of your application. We would like to clarify that meeting the stated minimum income requirement does not guarantee approval. Income eligibility is one requirement, while applications are assessed against a number of other eligibility and risk factors. For privacy and security reasons, we’re unable to discuss the specific factors relating to an individual application publicly. We’d also like to clarify that our Customer Support team is made up of real people, although we do use technology to help our team manage and respond to enquiries more efficiently. If you would like us to review the communication you received or clarify anything further regarding your application, please contact our support team and we’ll be happy to take another look. -- Team Circular ### ★★★★★ Gift to my Mum. - Bronson Morreau · 2026-08-11 Thankyou Circular im very happy with your service. > 商家回复 (2026-08-21): Hi Bronson, Thank you for your kind review. We’re glad to hear you’ve been happy with the service you received from Circular. We appreciate you taking the time to share your experience with us. -- Team Circular ### ★★★★★ This is my third device from Circular - Carlo · 2026-08-07 · 已验证 This is my third device from Circular. But this is my 1st time trying their lightly used device. Found a scratch, battery is around 85+, but understandable as this is a used device; the rest is ok. Overall, very happy with the device for the price. > 商家回复 (2026-08-21): Hi Carlo, Three subscriptions with Circular - thank you for continuing to choose us! We’re especially glad you gave one of our lightly used devices a try this time. Some signs of previous use can be expected, but it’s great to hear that you’re happy with the overall condition and, most importantly, the value you’re getting from your subscription. Giving great tech another life is a big part of what Circular is about, so we really appreciate your support. -- Team Circular ### ★★★★★ Seamless transaction - Arun Raghavan · 2026-07-31 · 已验证 Seamless transaction. I went via MisterMobile. > 商家回复 (2026-08-05): Hi Arun, Thank you for your 5-star review! We're glad to hear your experience was seamless and that the process through our Merchant Partner (Mister Mobile) made everything easy. We appreciate your support and hope you enjoy your new subscription. Thank you for choosing Circular! -– Team Circular ### ★★★★★ So far so good - Leonard · 2026-07-29 · 已验证 > 商家回复 (2026-08-05): Hi Leonard, Thank you for your 5-star review! We're delighted to hear that everything has been going well so far. We appreciate you choosing Circular for your subscription, and we hope the experience continues to meet your expectations. If you ever need any assistance, our team is always here to help. –- Team Circular ### ★☆☆☆☆ If you’re wondering why their Google… - Marc Ayden · 2026-07-28 If you’re wondering why their Google card and reviews are all hidden, you would be surprised. The math doesn’t make sense as you’ll end up paying more and you don’t get to keep the phone. If you go with a telco and own an iPhone for example, if it’s in good condition, you able able to trade it in for cash, sometimes up to $350. In that way, you are promoting a circular economy too. Moreover, you are locked in a contract with them if you go with the longest term. Early returns require you to fork out for the rest of the contract period without you having the chance to use the product. All in all, major telcos are now all competitive with repayment options and might be better and kinder than Circular. > 商家回复 (2026-07-29): Hi Marc, We have been unable to identify an active Circular subscription linked to this review, so we are not able to verify the experience described. To clarify, Circular does not currently use Google Reviews as its customer review platform. Instead, we use Trustpilot because it provides tools to help distinguish verified customer experiences from unverified or potentially fraudulent submissions. We therefore strongly dispute the suggestion that our reviews are hidden, as transparency and honest customer feedback are important to us. Circular is a technology subscription service, not an instalment or ownership plan. Customers choose their preferred subscription term before checkout, and the total subscription cost, ownership structure, and applicable Early Termination Fee are clearly presented before the order is confirmed and are available in our Terms of Use. Longer subscription terms are offered at lower monthly subscription rates. If a customer chooses to end a fixed-term subscription early, the applicable Early Termination Fee forms part of the agreed subscription terms. This enables us to offer more affordable monthly pricing to customers who commit to their selected subscription term. We recognise that a subscription model may not be the right fit for everyone. Customers who prefer to own their devices outright may find a purchase model more suitable, while Circular subscriptions are designed for those who value lower upfront costs, included Damage Cover, and the flexibility of subscribing to technology instead of owning it. If you have any questions about our Terms of Use, or believe you have a Circular subscription that we have been unable to locate, please contact us at help_sg@nowcircular.com and we’ll be happy to assist. – Team Circular ### ★☆☆☆☆ Hello dear sir or madam I'm… - Sekh Lalchand · 2026-07-12 · 已验证 Hello dear sir or madam I'm subscription Samsung Galaxy z flip 6 but received not good quality product. Is issues better or screen scratch Dame. In sides sim card with mobile. So please I requested to chinch. Changed or replace anathema one .thank you. > 商家回复 (2026-07-12): Hi Sekh, We’re sorry to hear that you remain dissatisfied. Our support team has already been corresponding with you through your existing ticket and has asked several follow-up questions to better understand the concerns raised, including the reported battery condition, screen scratches, and the SIM card found inside the device. To determine the appropriate resolution, we first need to clarify whether: 1. You are reporting a specific device fault and would like the device assessed for a possible replacement; or 2. You have simply changed your mind and no longer wish to continue with the subscription. These are handled differently under our policy, so the requested information is necessary before our team can advise on the correct next steps. We understand that several messages were sent over the weekend. Please allow our support team time to review the full correspondence and respond during our operating hours. As this matter involves your account and subscription details, please continue the discussion through the existing support ticket rather than publicly. Our team will assist you there once the requested clarification and evidence are provided. Thank you, Team Circular ### ★★★★★ I really like circular this my 2nd… - Leona Sheila Shanmugam · 2026-07-05 · 已验证 I really like circular this my 2nd device easy application good pricing affordable thank you > 商家回复 (2026-07-12): Hi Leona, Thank you for your continued support and for choosing Circular again for your second device! We’re happy to hear that the application process was easy and that you found the subscription pricing affordable. It means a lot to have returning customers trust us for another subscription. Enjoy your new device! – Team Circular ### ★★★★★ Needed my device delivered in a rush… - Mc Guckian Connall · 2026-07-03 · 已验证 Needed my device delivered in a rush and the team at circular were able to accommodate. Thank you > 商家回复 (2026-07-12): Hi Connall, Thank you for the 5-star review! We’re glad our team was able to help accommodate the urgent delivery request and get your subscription to you before your travels. We really appreciate your patience while the team worked through the arrangements, and we’re happy we could make it happen in time. – Team Circular ### ★★★★★ Quick turn around - Adam · 2026-06-23 · 已验证 Quick turn around, very easy swap for new device! > 商家回复 (2026-07-01): Hi Adam, Thank you for the 5-star review! We’re glad to hear the swap was quick, smooth, and easy for your new subscription. We appreciate your support and hope you enjoy your new subscription! -– Team Circular ### ★☆☆☆☆ Extremely frustrating experience - R S · 2026-06-08 Extremely frustrating experience. My order was declined, yet the funds remained unavailable in my account for an extended period. I had to chase customer support for answers and was told to wait for my bank to process the reversal. The lack of clear communication and transparency made the whole process stressful. I expected a smoother experience, especially when no order was approved. Would not recommend based on my experience. > 商家回复 (2026-07-01): Hi R S, We're sorry to hear that this experience was frustrating. After reviewing your case, we'd like to clarify a few points for the benefit of other readers. When your order was declined, no payment was captured by Circular. Instead, your bank placed an authorisation hold on the transaction, which was reversed immediately after the order was unsuccessful. As explained in our order decline email, the release of an authorisation hold is processed by the issuing bank and can vary depending on their timelines. Throughout your enquiries, our team remained actively engaged by: - explaining how authorisation holds work, - clarifying why no refund would appear on your statement (as no funds had been transferred to Circular), - and even providing the STAN (System Trace Audit Number) to assist your bank in tracing the transaction. We understand that waiting for your bank to release the authorisation can be frustrating. While this part of the process is unfortunately outside of Circular's control, we appreciate your feedback and will continue looking for ways to better explain it to customers. –- Team Circular ### ★★★☆☆ The phone don look that nice other all… - daniel moomoo · 2026-06-07 · 已验证 The phone don look that nice other all is ok > 商家回复 (2026-06-08): Hi Daniel, Thank you for your feedback. We're glad to hear that everything else was okay. We're sorry that the appearance of the phone didn't fully meet your expectations. As your device was collected through our merchant partner, Mister Mobile, all devices are prepared and graded according to the advertised condition before release. That said, we understand that expectations can vary from person to person. If there are specific cosmetic concerns that you believe fall outside the stated condition, please reach out to our support team with photos and we'll be happy to review them with you. Thank you for choosing Circular. -- Team Circular 💙 ### ★☆☆☆☆ Unable to swap device - Disgruntled · 2026-05-26 · 已验证 Submitted a swap application and was left without a phone when it failed — no explanation, no resolution from the support team. Had to submit multiple applications myself to find one that went through. To be fair, Circular did follow up after the fact to explain there had been a processing issue, and their team reached out to resolve the matter. The experience getting there wasn't good, but they did close the loop. > 商家回复 (2026-06-02): [Update 03-Jun-2026] We have since followed up with Benedict directly to better understand his feedback. For completeness, we would like to clarify that after Benedict contacted us regarding his declined Swap application, our team reviewed the matter and followed up with him directly on 20 May regarding a processing issue that affected the outcome of certain Swap applications at the time. We also understand that the later approved Swap may have felt like a trial-and-error outcome from his perspective. However, the later iPhone 17 Pro application was submitted separately before our 20 May follow-up was completed, while the earlier matter was still under review. That said, we recognise that communication during the review period could have been clearer, particularly around Swap outcomes and next steps when an application does not proceed. Benedict has since confirmed that he is not seeking any further action regarding the subscription itself. We will treat this as feedback to improve how Swap outcomes are explained moving forward. --------- Hi Benedict, thank you for sharing your feedback. We’re sorry to hear that your Swap experience felt unclear. We would like to clarify that our team did review your case and followed up with you directly on 20 May regarding a processing issue that affected the outcome of certain Swap applications at the time. That said, we recognise that our follow-up may not have fully addressed your original preference for the iPhone 17 Pro Max, especially as a later Swap application for another model was submitted and approved before our follow-up was completed. Swap applications remain subject to the prevailing credit and eligibility assessment at the time of submission, and different applications may result in different outcomes. We’ll be reaching out to you directly to better understand how we can assist from here, while ensuring the matter is reviewed based on the full case timeline. Thank you again for bringing this to our attention. -- Team Circular ### ★☆☆☆☆ Not worth renting a phone - Darwish Nasran · 2026-05-26 Not worth renting a phone. And if the phone has damaged I have to pay using my money. That is all bullshit! > 商家回复 (2026-06-02): Hi Darwish, Thank you for your feedback. We're unable to locate a Circular subscription under the information provided in this review. If this relates to a specific subscription, we'd be happy to review the matter if the account holder contacts us directly. For clarity, Circular's Damage Cover is included at no additional cost with eligible subscriptions. Like many insurance-style reimbursement models, repairs are paid for upfront before eligible claims are reimbursed in accordance with the policy terms. We understand that this approach may not suit everyone's preferences, but it is designed to keep subscriptions affordable while still providing protection against accidental damage. If there is a specific case you'd like us to look into, please reach out to us via email and we'll be happy to assist. -- Team Circular ### ★★★★★ Fast delivery - Nazaranah Begam D/O Syed Peer · 2026-05-23 · 已验证 Fast delivery will recommend my family friends > 商家回复 (2026-06-02): Hi Nazaranah, Thank you for the 5-star review! 🚚✨ We're glad your delivery arrived quickly and smoothly. Fast delivery is something we work hard on, so it's always great to hear when we've hit the mark. Thanks for choosing Circular, and enjoy your subscription! -- Team Circular 💙 ### ★★★★★ best curcular - Gaurav · 2026-05-21 · 已验证 best circular > 商家回复 (2026-06-02): Hi Gaurav, Thank you for the 5 stars! 🌟 "Best Circular" - short, simple, and it made our day 😊 We appreciate your support and look forward to continuing to provide you with the best subscription experience possible. -- Team Circular 💙 ### ★★★★★ Been with Circular with 5 years - Kingqueen · 2026-05-19 · 已验证 > 商家回复 (2026-06-02): Hi Kingqueen, Wow - 5 years! 🎉 Thank you for being part of the Circular journey for so long. Your continued trust and support mean the world to us. We've come a long way over the years, and loyal subscribers like you have been a huge part of that story. Thank you for growing with us, through the upgrades, swaps, and everything in between. Here's to many more years ahead! 💙 -- Team Circular ### ★★★★★ Circular customer service hear me - Low Shook Yee · 2026-05-12 · 已验证 Circular customer service hear me, willing to reply my email, and managed to solve my problem > 商家回复 (2026-06-02): Hi Shook Yee, Thank you for the 5-star review! 💙 We're glad our team was able to listen, respond to your emails, and ultimately help resolve your concern. Sometimes all it takes is a conversation and a willingness to work through things together. Thank you for giving us the opportunity to assist, and for being part of the Circular community. -- Team Circular ### ★★★★★ Easy and easy - Dolklifie Bin Ahmad · 2026-05-11 · 已验证 Very direct and easy to understand. > 商家回复 (2026-06-02): Hi Dolklifie, Thank you for the 5-star review! 😊 We're glad you found the process direct and easy to understand. We believe getting access to great tech shouldn't be complicated, so it's wonderful to hear that the experience was clear and straightforward for you. Thanks for choosing Circular! -- Team Circular 💙 --- - 全部评价与筛选: https://ok.one/review/nowcircular.com - JSON 接口: https://ok.one/api/companies/nowcircular.com - 评分口径与数据来源: https://ok.one/methodology/