Sorry for the inconvenience. Please note we'd appreciate a chance to make this right and earn your trust. A representative has reached out to you to immediately correct this issue. This manufacturer will fully replace due to damage by freight company. It would be appreciated to have a chance for a new review.
Hi Michelle-
Please accept our apologies for the delayed response regarding the return. It is truly atypical for this vendor, however, due to a recent merger, their staff has been quite overwhelmed. An update will be provided and this will be resolved to your satisfaction.
Thank you for bringing the situation to our attention.
Thank you for sharing your experience. We’re glad to hear the desk fits your space well and that you’re happy overall, though we truly regret the imperfections and assembly frustrations you encountered. Your feedback is invaluable—it helps us continue to improve our products and packaging. If there’s ever anything we can do down the line, please don’t hesitate to reach out. Enjoy your new workspace!
High five right back at you, Pam! We love hearing that Ed made the process so easy and professional for you. Thanks for the kind words—and we’ll be here whenever you’re ready for more furniture!
Thank you, Randall! We’re sorry to hear there was an issue with the parts initially, but we're so glad Sean was able to step in and get things resolved quickly. It's great to hear everything came together and you're enjoying your new desk. We appreciate you sharing your experience!
Thank you, Gregg! We’re so glad to hear Sarah was able to step in and ensure you got exactly what you needed. Proactive service is something we take pride in, and it’s wonderful to know her attention to detail made a difference. We appreciate your feedback and look forward to helping you again in the future!
Thank you, Mohammad! We appreciate your feedback and are glad to hear you had a positive experience with our communication and service. Let us know if there's anything else we can do for you!
P
Pastoral Care · 写过 1 条评价 · 体验于 2024-12-06 ·
★★★★★
首次买家 - 非常高兴 - 横向文件夹和厨具
Sean W. 非常乐意与我下订单并检查我的订单状态。 他努力确保整个过程一切顺利。 这是第一次从 OfficeFurniture2go 订购。 我肯定会再次从他们那里订购!
OfficeFurniture2go 回复2025-02-02
Thank you for your kind words! We're so glad to hear that Sean provided great support throughout your ordering process and made everything run smoothly. We appreciate you choosing OfficeFurniture2go for your first order and look forward to serving you again in the future!
L
Lisa Canastra · 写过 1 条评价 · 体验于 2025-01-16 ·
★★★★★
整个过程非常顺利!
整个过程非常顺利!感谢肖恩的细心和好奇的态度。我们也是一家免税公司,提交起来也很容易。谢谢你!!!
OfficeFurniture2go 回复2025-01-20
Thank you, Lisa, for your wonderful review! We're so glad to hear that the process was seamless and that Sean provided attentive and courteous service. It’s great that submitting your tax-exempt information was easy as well. We truly appreciate your feedback and are happy to have been able to assist you!