OpticTV

Thank you, Jerry, for your detailed review! 🙏 After reviewing your previous requests in chats between us, it appears that the issue with the baseball/PPV channels was due to the playlist not being reloaded daily on your end. Each time you contacted us, the playlist had not been refreshed in your end, which is required to display newly added or updated events channels that updates everyday. A simple reload in your player would have allowed you to see PPV updated sport channels immediately. and that is what OpticTV team always responded to do when you contact us about it. Please also note that PPV channels are updated daily for all sports, so new events and channels are added regularly daily for all sports. Reloading your playlist ensures you always see the latest available content in our service as all customers do. Regarding the buffering, the issue was coming from your side, specifically your ISP connection. After our team troubleshooted the issue, they recommended using a VPN and assisted you with the setup, the problem was resolved and the service has been running smoothly since. As always, we strongly encourage you to contact us anytime you experience any issue or have questions, we are always here to help and ensure the best possible experience. We truly appreciate your support and your recommendation! 📺

Thank you, Torris, for your thoughtful and detailed review! 🙏 We truly appreciate you taking the time to share your experience. It means a lot to us to hear that after trying several streaming services, OpticTV has stood out for you. Providing reliable assistance and making sure our customers always have support when they need it is one of our top priorities. We’re very glad that our team was able to help you find the best setup and options based on your location and programming preferences. Your trust and kind words mean a great deal to our entire team. Thank you again for your support and for being part of the OpticTV community! 📺