# Optimalprint 评价与评分

> 来源: OK.one — https://ok.one/review/optimalprint.com

- 域名: optimalprint.com
- 分类: 公共及地方服务
- 综合评分: 3.6 / 5 (203 条评价)
- 评分分布 5→1 星: 56% / 7% / 4% / 5% / 27%
- 所在地: United States
- 数据更新: 2026-08-10

Optimalprint（optimalprint.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 203 条用户评价，属于公共及地方服务分类，口碑一般。评价两极分化：63% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 98% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/11 页)

### ★★★★★ 客户服务
- Anne Young · 2026-08-07

我们收到了日历交付证明，我们注意到年份没有改变。  我们通过聊天框联系了该公司，这导致该公司的客户服务介入并组织了正确的年份进行更新。  这导致我们收到一封电子邮件，其中包含等待我们批准的正确详细信息。  
与此同时，我们收到了不正确的印刷日历，建议我们将其退回，以便将其销毁。我们的新日历将被打印和交付，而无需我们承担任何额外费用。  
客户服务团队在整个纠正过程中都非常有礼貌并且非常乐于助人。

### ★☆☆☆☆ 您使用了错误的地址
- Les Molloy · 2026-08-07

你用错了地址，不是我的，而是我孙子的。我尝试用 30 分钟来纠正它，但“更改地址”选项没有响应。非常令人沮丧！

> 商家回复 (2026-08-07): Hello Les,

Thank you for sharing your feedback with us.

We’re truly sorry for the frustration and inconvenience caused by the address issue. We understand how upsetting it must have been to notice that the order was addressed to your grandson’s address instead of yours.

Moreover, we have contacted you by e-mail to resolve the problem directly with you.

We truly appreciate the time you’ve been with us and would be grateful for the opportunity to make things right.

Kind regards,
Prime from Optimalprint

### ★☆☆☆☆ 帮助
- C K · 2026-08-06

订单已付款且预计交货 - 预计交货时间为 8 月 4 日星期二 - 8 月 5 日星期三。 试图与无人交谈的人聊天机器人，说订单已交付业务已关闭！住在公寓！！正在等待订单更新，现在没有电话或电子邮件，在线状态交付 - 预计交付时间为 8 月 12 日星期三 - 8 月 13 日星期四。请问我的订单在哪里？

> 商家回复 (2026-08-06): Hi,

Thank you very much for taking the time to share your feedback with us.

I'm sorry to hear about the delay with your order and the difficulty you experienced when trying to contact us. I completely understand how concerning it must be to see your estimated delivery date change without receiving an update. Your feedback is extremely valuable, and I’m very sorry for the experience you had. 

To better assist you with this, could you provide us with the order number or other identification by editing the review?  This will allow us to locate your order and address your concerns as quickly as possible.

We truly appreciate your patience and hope to restore your confidence in us.

Kind Regards,
Marife from Optimalprint

### ★★★★★ 惊人的
- Paul · 2026-08-06

太棒了
对产品非常满意。

### ★☆☆☆☆ 总伤害
- Dan Woloszyn · 2026-08-06

我的照片完全损坏了，有折痕、凹痕、折叠等。我们订购时已经退出框架，但是，它是垃圾。  我试图联系您，但无法在您的网站上建立联系。

> 商家回复 (2026-08-07): Hello Dan,

Thank you for sharing your feedback with us.

We’re truly sorry to hear that your picture arrived damaged with creases, dents, and folds. We completely understand how disappointing this must be, especially after being excited to frame and display your order.

We also sincerely apologize for the difficulty you experienced when trying to contact us. Please know that we value your feedback.

Moreover, we have contacted you by e-mail to resolve the problem directly with you.

We truly appreciate the time you’ve been with us and would be grateful for the opportunity to make things right.

Kind regards,
Prime from Optimalprint

### ★★★★★ 绝对惊艳的印花
- Customer · 2026-08-05

绝对令人惊叹的印刷品。他们给我们留下了深刻的印象。

### ★★★★☆ 印刷精美并很快交付。
- customer · 2026-08-05

### ★★★★★ 我第一次送货时遇到了问题...
- Anne Morris · 2026-08-05

我的第一次送货遇到了问题 - 包裹损坏且印刷损坏。公司免费给我寄了一个替换品，我对我的购买非常满意

### ★★★★★ 品质惊人
- Evie · 2026-08-05

惊人的品质，快速的交货。总体很棒

### ★★★★★ 快速解决我的订单错误
- Mark Heyne · 2026-08-05

我的第一个订单有错误。  谢谢你这么快就把它修好了。  优秀的客户服务

### ★☆☆☆☆ 退款问题
- AG · 2026-08-04

尽管收到确认存在打印质量问题：

看来该问题是在设计创建期间发生的。作为一次性礼貌，我们已要求退还您为受影响商品支付的金额。请等待您的银行处理退款需要 3-7 个工作日。

我只收到部分退款/我所支付金额的一半。
订单参考 ID：37663668

发送了几封电子邮件询问为什么不全额退款 - 并且被忽略。
不会再使用这家公司。

> 商家回复 (2026-08-04): Hi,

Thank you very much for taking the time to share your feedback with us.

I sincerely apologize for the inconvenience this situation has caused, particularly regarding the refund amount and the lack of communication. Your feedback is extremely valuable, and I’m very sorry for the experience you had. 

To better assist you with this, could you provide us with the order number or other identification by editing the review?  This will allow us to locate your order and address your concerns as quickly as possible.

We truly appreciate your patience and hope to restore your confidence in us.

Kind Regards,
Marife from Optimalprint

### ★★★★★ 印刷清晰，包装……
- Jane Cadman · 2026-08-04

印刷清晰，包装很棒，到达时状态完美。该网站有点难以导航，应该有一种方法可以缩小以适合 A4 纸，因此必须编辑我自己的打印以使其适合分配的框架区域。除此之外我没有什么可抱怨的

### ★★★★★ T恤自我设计
- John · 2026-08-04

T 恤质量很好。该设计取自我的图像，效果非常完美。  它就像手套一样适合。交货也很好。

### ★★★★★ 订购我想要的东西很容易……
- Mr David Allport · 2026-08-04

订购我想要的东西很容易，交货比指定的要快，这是一个额外的好处，而且包装完好。印刷质量非常好，而且成本也很划算。我会毫不犹豫地推荐 Optimalprint。

### ★★★★★ 完美的
- Fran Cohn · 2026-08-04

完美，结果很棒

### ★★★★★ 及时交付
- DIOGO REIS · 2026-08-04

交货及时，材料制作精良，只有六角形有点模糊，植物其他都很好，这是给我教女的礼物！

### ★★★☆☆ 打印质量很好，但由于包装不良，每张照片都有折痕。
- Shauna Farragher · 2026-08-04

印刷品很好，一周内就到了，但运输时的包装不够坚固。所有三张照片都有信封损坏处的折痕。据我所知，交付费用超过 8 欧元，因此应该有更好、更具保护性的包装。

> 商家回复 (2026-08-04): Hi Shauna,

Thank you very much for taking the time to share your feedback with us.

I'm glad to hear that your prints arrived quickly and that you're happy with the print quality. However, I'm truly sorry to learn that they arrived with creases due to the packaging being damaged during transit. Your feedback is extremely valuable, and I’m very sorry for the experience you had. 

Moreover, we have contacted you directly by email to resolve the problem with your order and ensure it is addressed as quickly as possible.

We truly appreciate your patience and hope to restore your confidence in us.

Kind Regards,
Marife from Optimalprint

### ★★★★★ 以前从未订购过
- Carmel Hester · 2026-08-03

### ★★★☆☆ 其中一张照片模糊
- Anne · 2026-08-03

其中一张图片模糊，不知道为什么，其他图片都很好

> 商家回复 (2026-08-03): Hi Anne,

Thank you very much for taking the time to share your feedback with us.

I’m truly sorry to hear that one of the photos in your print turned out blurry while the rest of the pictures were printed clearly. I completely understand how concerning this must be, especially when you were expecting all of your photos to be of the same quality. Your feedback is extremely valuable, and I’m very sorry for the experience you had. 

To better assist you with this, could you provide us with the order number or other identification by editing the review?  This will allow us to locate your order and address your concerns as quickly as possible.

We truly appreciate your patience and hope to restore your confidence in us.

Kind Regards,
Marife from Optimalprint

### ★★★★★ 重新排序的卡片与原始卡片一样好
- Alison · 2026-08-03

我对最初订购的 10 张“创建您自己的”卡片非常满意，使用我自己的设计，我重新订购了另外一批 10 张由同一艺术品印刷的卡片。
我很高兴地说，第二个订单是由同一家供应商印刷的，并且质量与我的第一个订单相同。谢谢。

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