# Ornate Home Furniture and Mattress 评价与评分 > 来源: OK.one — https://ok.one/review/ornatehome.com - 域名: ornatehome.com - 分类: 家居与园艺 - 综合评分: 4.0 / 5 (102 条评价) - 评分分布 5→1 星: 70% / 6% / 1% / 5% / 19% - 所在地: United States · Santa Ana - 数据更新: 2026-10-24 Ornate Home Furniture and Mattress（ornatehome.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 102 条用户评价，属于家居与园艺分类，口碑良好。76% 的评价为 4 星及以上，19% 为 1 星；商家尚未回复差评；评价主要围绕产品、客户服务。数据最后更新于 2026-10-24。 ## 最新评价(第 1/6 页) ### ★★★★★ Ornate Home Furniture is one of the best stores ever! - Louiemark Ambata · 2026-09-07 Ornate Home Furniture is one of the best if not the best furniture store I have ever been to. All of the staff are very helpful and I felt they are genuinely trying to help you make the right decision. They are very knowledgeable with their products and will always try to get you the best deal possible. I will always come back to this store for any furniture needs. Thank you Jeremy! ### ★★★★★ Very fast shipping and amazing quality… - Lacy · 2026-09-06 · 已验证 Very fast shipping and amazing quality couch. Saved thousands compared to local retail store prices. Will shop here again ### ★★★★☆ Checking out was difficult because it… - Joanne · 2026-09-06 · 已验证 Checking out was difficult because it kept going back to the previous page. ### ★★★★★ Exceptional customer service very easy… - tatiana mcdowell · 2026-09-06 · 已验证 Exceptional customer service very easy to order. You actually speak to a live person that is very helpful and knowledgeable and everything went very smooth. I would highly recommend. ### ★★★★★ Online/phone order - Janet · 2026-09-06 · 已验证 Charm helped me and was wonderful. They honored a previously listed sale price and the entire transaction was smooth and pleasant. Very pleased so far. ### ★★★★★ Love their furnitures the only thing is… - Diana · 2026-09-06 · 已验证 Love their furnitures the only thing is they take forever for delivery ### ★★★★★ 价格很划算 - chris · 2026-09-05 · 已验证 ### ★★★★★ Easy to navigate website - Lisa Rojany · 2026-09-05 · 已验证 Easy to navigate website. Excellent quality items. ### ★★★★★ Quick answers etc - Eddie · 2026-09-04 · 已验证 ### ★★★★★ The Gracious Young Lady who helped meo place… - Laura Tesdall · 2026-09-03 · 已验证 The young lady who helped me to place this order through the Customer Service phone line was very kind. I believe that her name was Charm. I was unable to receive the multiple texts that were sent in a timely manner, but Charm figured out a way to identify myself and get the order placed. I appreciate her kindness in helping me. I am usually quit proficient with a computer and a smartphone, but not today. ### ★★★★★ Great help on the phone!! Thanks, Mary. - Lynda · 2026-09-02 · 已验证 Mary was very helpful on the phone. She was friendly and answered all of my questions while steering me through the ordering process. She was also able to let me know that all of my order was in stock, which I really appreciated. Hopefully the rest of the process is as positive. ### ★☆☆☆☆ Missing delivery but still charged - shelley Gaidos · 2026-09-01 I ordered 2 chairs. I only got one but was charged for both. The second chair got lost at FED EX. I have been calling about getting a refund for the second chair and filed a claim but keep being told we will look into it and get back to you. Still no resolution. This was my first experience with Ornate Home and I have concerns about the trustworthiness of this company ### ★★★★★ Great prices and product was exactly as… - Sarah · 2026-08-26 · 已验证 Great prices and product was exactly as described ### ★☆☆☆☆ I ordered my furniture online 7/7/2026 - John Sanders · 2026-08-22 I ordered my furniture online 7/7/2026. Still have not received it as of 8/22/2026. Communication has not been terrible however the shipping company used by ornate is terrible they put the same updates every few days. Makes no sense. I would be VERY reserved to order again from Ornate. ### ★★★★★ Haven’t arrived extremely late - Vincenta · 2026-08-15 · 已验证 Haven’t arrived extremely late. If I could cancel without having to pay restocking fee I would ### ★★★★★ Francisco was the nicest delivery… - Kelly · 2026-08-15 · 已验证 Francisco was the nicest delivery driver!! And I absolutely love the couch!! Such a pretty color & so comfortable! ### ★☆☆☆☆ Not a fan - Suzanna · 2026-08-11 · 已验证 The queen roll slats didn’t reach across my queen bed frame. I was told I’d have to pay return shipping (which was almost as much as the product itself), and I’d also get a 30% restocking fee, so it was cost prohibitive to return the roll slats. I will not shop at Ornate Home again. ### ★★★★★ Love our new nightstands - Micah Taylor · 2026-08-11 · 已验证 Love our new nightstands. Very sturdy and wood based. Can't wait to see them with the bed. Super great quality!! ### ★★★★★ "Sales rep was great and informative. - Darin · 2026-08-11 · 已验证 "Sales rep was great and informative. ### ★★☆☆☆ There is no option to cancel or change… - Todd · 2026-08-09 · 已验证 There is no option to cancel or change the order once it’s placed. No communication at all on where this is in the process and certainly no way to get a hold of someone to discuss --- - 全部评价与筛选: https://ok.one/review/ornatehome.com - JSON 接口: https://ok.one/api/companies/ornatehome.com - 评分口径与数据来源: https://ok.one/methodology/