The items marked in stock came quickly and while the fit on a few of the items wasn't quite right, their customer service team was responsive and quick to resolve the issue. Very happy with the experience.
Oyrosy 回复2025-09-26
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Customer service handled the return/ exchange very professionally and made the process extremely easy
Oyrosy 回复2025-09-24
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I am very happy with my experience and my purchases. The quality is beautiful. I would recommend Oyrosy highly. Wonderful company.
Oyrosy 回复2025-09-24
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I got two dresses and they were exactly how pictured and very comfortable! I did need to return them for a different size, but they were responsive and quick to reply and exchange.
Oyrosy 回复2025-09-24
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
Had issue with size replaced item at no cost to me and even expedited package. Great company and experience.
Oyrosy 回复2025-09-24
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I ordered a dress however, it did not fit. Customer Service offered to send me a 2nd selection at no additional charge. While getting the 2nd order took some time, I appreciate the customer service.
Oyrosy 回复2025-09-19
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I was not happy with the item I received. I emailed the company and they quickly responded to understand my concerns. They have addressed my concerns and are allowing me to replace with another item. I am very happy with the level of customer service received and look forward to receiving the new item.
Oyrosy 回复2025-09-18
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I wanted to take time to write this review because I had such a great experience. We tend to not submit the good reviews only the bad reviews….This was my first purchase from this company I received my merchandise in a timely manner, actually sooner than I expected
The garment looked pretty close to what the picture had shown I inspected the Quality seem to be favorable, but however, I had to return the garment because the sizing did not work for my body type. Overall, can I say I would purchase again Customer Service is very patient and helpful. Thank you.
Oyrosy 回复2025-09-18
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I love my tops! This was my first purchase from Oyrosy and will definitely order again!
Oyrosy 回复2025-09-18
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I ordered a pair of brown fringed pants that look nothing like the pictures and were about 3 inches too short. When I asked to return them they said, no returns... even though they clearly state that they accept them. They have offered to re-send another item and after realizing that I would not be getting any help witht a return, I chose another outfit. I have very low expectations on the quality of my next outfit.
Oyrosy 回复2025-09-17
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the discrepancy in your order and any confusion regarding our return process.
To help us address this promptly, please contact our support team directly at [email protected] with your order details. We’ll work to find a resolution and ensure your concerns are fully resolved.
We appreciate your feedback and hope to have the opportunity to improve your experience.
Best regards,
Oyrosy Customer Support
I received my order of a 2-piece skirt and sweater set. I usually wear a medium; however in this case it fit like a size large. I contacted customer support on Sunday, and on Monday morning I received a response and suggestions as to how to resolve the problem. They were very polite and helpful, and took care of everything that day. I definitely recommend this company and plan to continue shopping with them in the future.
Oyrosy 回复2025-09-17
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I bought a dress that I love and have gotten so many compliments on. Then bought a little tennis outfit which I love. The third item did not fit at all and the team was so wonderful in providing an exchange for that item. I so appreciate their dedication to making it all right for their clients. All products have been very high quality and I will continue to order from this great company.
Oyrosy 回复2025-09-17
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
The customer service of Oyrosy has been superb.
I purchased a beautiful suit that i received and was so large that it was falling off Had purchased a small since the website description stated that the item ran small).…i sent Oyrosy’s customer service and email expressing my discontent. The next day I received a response, saying that they would replace the item with an extra small. I asked how best to return the merchandise that did not fit and they stated that i should keep it and the new outfit would be sent out promptly with no shipping charge. They couldn’t have been nicer and I look forward to receiving the new merchandise.
Oyrosy 回复2025-09-15
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I ordered two items and after receiving them. One of my items it was to small. There were a few back and forth emails.. However, we managed to come together on a new item .. They decided to sent a replacement order after no additional charge.. I was very disappointed. However, Customer service step in and now I’m satisfied. I will receive a new item I like just as much as.. Thanks !!! Oyrosy for your great customer service..
Oyrosy 回复2025-09-15
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
I have ordered three suits. After a long wait I have received on. The suit is nice. Not St. John quality, not St. John price. However, I think for the quality it is overpriced. I ordered a XS. The skirt is a little big. Hopefully the other two I ordered will fit better. I will probably not order again because they are overpriced.
Oyrosy 回复2025-09-12
Dear Customer,
Thank you for sharing your shopping experience. We are pleased to hear that you are generally satisfied with the suits, and we appreciate your feedback on the quality of our products.
We regret the issues you mentioned regarding sizing and pricing. Our goal is to provide high-quality products while maintaining reasonable and balanced pricing. Your feedback on the sizing is invaluable for us to improve our product designs and ensure that we offer better-fitting garments.
We hope that the other two suits you are expecting will better meet your needs and expectations. Please contact us at [email protected], and we will provide a solution for you.
Thank you for your understanding and support. We will continue to strive for improvement, and we hope to have the opportunity to serve you again in the future.
Sincerely,
Oyros Service Team
This is my second purchase from Oyrosy.
Unfortunately, one item was too small so I contacted Customer Service. They responded within 24 hours and have sorted the problem.
The clothing is exactly as advertised.
I recommend buying from this company...lovely clothes
Oyrosy 回复2025-09-15
Thank you for your affirmation of Oyrosy. From the initial communication to the order delivery, your trust has given us more confidence. We will continuously optimize to bring you a better experience. Thank you again!
The customer service of Oyrosy is amazing. The dress I ordered did not fit me quite well, but the response to my inquiries was instant and very professional. The company provided a wonderful and creative way to address my concern. The quality of the dress I ordered was very good, just did not fit my figure well. I am happy with my experience.
Oyrosy 回复2025-09-09
Your review made our whole team smile!  We're so glad you love our products. Our mission is to make every woman feel stylish and confident, and it sounds like we've met your expectations perfectly.
The dress is so cute.
It did not fit.
I contacted customer service and they got right back with me.
I am getting the larger size.
Oyrosy 回复2025-09-05
Thank you for your positive review! Your support is our greatest encouragement. If you have any ideas during subsequent use, please feel free to contact us at any time. We also look forward to your recommendation to your friends!