我们在我丈夫的账户下以 15 美元的价格订购了一瓶 140 瓶 Tum 冰沙,并收到了一瓶 12 瓶 Tum 冰沙。我打电话并被告知他们做了替换,因为我们订购的东西不可用,他们也无能为力。这是不可接受的替代品。我们订购了 140 片,结果收到了 12 片。说真的!他们怎么会觉得这有什么奇怪的呢?非常失望!
The Parthenon Company 回复2026-04-13
Hi Diane! Unfortunately we do not sell the item you are describing. Your order was for adhesive remover spray. We are excited to get a product review for this! Let us know if there are any issues 1-800-453-8898
Hi RLJSR. Thank you for your order. Let's clarify the order details. Order came in Friday with selected shipping 5-7 business days. Your order has shipped and will deliver today the following Friday which is within the delivery time you selected. We are very sorry it did not get to you sooner, but it is not realistic to select ground shipping and expect standard overnight delivery for the next business day.
Tracking was emailed to the one provided on your order. Please check your junk folder. As always you can call us to check status 1-800-453-8898. Again thank you for your order and it should deliver today.
Hi Alex. Thanks for your comment. Your order was only for pouches. A two piece system means that the pouches and barriers are separate. There are many variations such as: flat/convex, precut/cut-to-fit, standard wear/extended wear, and floating flange/standard flange. This was not left off of your order. A skin barrier was never ordered. You can always return an unused/original box of items if you do not wish to keep it. Feel free to call us for details 1-800-453-8898