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购物与时尚

Peak Footwear

102 条评价

4.3102 条评价
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关于 Peak Footwear

数据更新
网站
peak-footwear.com
分类
购物与时尚
所在地
United States · Wilmington
状态
待认证
近 12 个月
102 条评价
差评回复率
87%(13/15 条)
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Peak Footwear靠谱吗?

Peak Footwear(peak-footwear.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 102 条用户评价,属于购物与时尚分类,口碑良好。83% 的评价为 4 星及以上,14% 为 1 星;商家回复了 87% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Tara Mason · 写过 1 条评价 · 体验于 2026-06-25 ·

出色的客户服务

我在 Peak 的第一个订单在几天之内就及时交付了,没有任何问题。虽然我的第二个订单似乎在运输过程中“丢失”了。经过近两周的等待,我联系了支持团队,并得到了爱德华的协助。他帮了我很大的忙!我们通过电子邮件进行了几次交谈,他非常亲切、专业,能够追踪我的订单,并加快其到达速度。我的脚很高兴,我也很高兴!谢谢爱德华

Peak Footwear 回复2026-06-27

Hi Tara, Thank you so much for sharing your experience with us! We’re glad to hear your first order arrived smoothly, and while we’re sorry there was a delay with your second order, we’re thrilled that Edward was able to step in and provide the support you needed. It’s wonderful to know he was able to assist you professionally, track down your order, and help get it to you as quickly as possible. We’ll be sure to share your kind words with Edward. Most importantly, we’re so happy to hear that your feet are happy too! Thank you for your continued support and trust in Peak Footwear! Warm regards, The Peak Footwear Team

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Terri Cummings · 写过 1 条评价 · 体验于 2026-06-23 ·

“爱德华”回复了我的电子邮件询问……

“爱德华”很快回复了我的电子邮件询问,并向我提供了我所要求的信息。

Peak Footwear 回复2026-06-27

Hi Terri, Thank you for your kind feedback! We’re so glad to hear that Edward was able to respond quickly and provide you with the information you needed. Delivering prompt and helpful customer support is something we truly value, and we’ll be sure to share your appreciation with Edward. Thank you for your support and for choosing Peak Footwear! Warm regards, The Peak Footwear Team

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Lori · 写过 1 条评价 · 体验于 2026-06-25 ·

客户服务获得 5 颗星!

我错误地订购了错误的尺寸。 我很快联系了客户服务人员,看看他们是否可以在发货前捕获我的订单并纠正尺寸。 客户服务部的爱德华太棒了! 他设法找到了订单并及时纠正;现在我正在焦急地等待我的 Lorax Pro 赤脚鞋。 谢谢,爱德华 - 你就是客户服务的全部!

Peak Footwear 回复2026-06-27

Hi Lori, Thank you so much for sharing your experience with us! We’re thrilled to hear that Edward was able to quickly step in and help correct your order before it shipped. Providing fast, attentive, and reliable customer service is something we truly value, and we’re so glad Edward was able to make the process smooth for you. We’ll be sure to share your wonderful feedback with him. We hope you love your new Lorax Pro Barefoot shoes once they arrive, and thank you for choosing Peak Footwear! Warm regards, The Peak Footwear Team

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Mich Best · 写过 1 条评价 · 体验于 2026-06-24 ·

退货政策是寄回中国 - 认真的吗?

我不喜欢这个款​​式,而且将购买的商品退回中国的费用不值得!除非你确定合适,否则不要购买!

Peak Footwear 回复2026-06-26

Hi Mich, Thank you for taking the time to share your honest feedback. We’re sorry to hear that the fit did not meet your expectations and that the return shipping process left you feeling frustrated. We understand how disappointing it can be when a product isn’t the right fit, and we appreciate you sharing your experience regarding return costs as this kind of feedback helps us better understand where improvements are needed in both our customer experience and overall service process. We truly value your feedback and thank you for giving our products a try. Warm regards, The Peak Footwear Team

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Jeff Byrne · 写过 4 条评价 · 体验于 2026-06-24 ·

它们易于穿脱

它们很容易穿脱。他们很舒服。我的脚穿着它们感觉很棒。它们是很棒的鞋子,我喜欢它们。

Peak Footwear 回复2026-06-25

Hi Jeff, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re finding your shoes easy to put on and take off, while also enjoying the comfort they provide. It’s especially great to know that your feet feel so good wearing them. We truly appreciate your support and are so happy to hear that you love your shoes. Thank you for choosing Peak Footwear! Warm regards, The Peak Footwear Team

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Irma Hines · 写过 4 条评价 · 体验于 2026-05-30 ·

它们对我的脚来说是奇迹

它们对我的脚来说是奇迹。我已经订购了 8 双,很喜欢这双鞋 我有一个问题,鞋子很棒,但我穿的是 39,我订购了两套不同的鞋子,感觉像是 38,我不明白我订购的鞋子是 39,这是我的问题,39 不合身。否则我很喜欢这双鞋。

Peak Footwear 回复2026-06-23

Hi Irma, Thank you so much for sharing your experience with us! We’re thrilled to hear that our shoes have made such a positive difference for your feet and that you’ve loved them enough to order 8 pairs — that truly means a lot to us. We also appreciate you bringing the sizing inconsistency to our attention. We understand how frustrating it can be when the fit isn’t consistent, especially when ordering the same size. Feedback like yours is incredibly valuable, and we’ll be sure to share it with the appropriate team as we continue working to improve both fit consistency and overall customer experience. Thank you again for your continued support and for being such a valued part of the Peak Footwear family! Warm regards, The Peak Footwear Team

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Rosemary Komonyi · 写过 2 条评价 · 体验于 2026-06-11 ·

即时的幸福

当我第一次穿上它们时,我向后靠了一点,感觉我的脚后跟。 他们让我站直了,这真是一个惊喜! 当我穿着它们走路时,我感觉不到我的小拇囊炎或足弓,因为根本没有疼痛。 我真的很欣赏这双鞋,很高兴我得到了两双!

Peak Footwear 回复2026-06-23

Hi Rosemary, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that from the moment you put your shoes on, you noticed such a positive difference in your posture and overall comfort. It’s especially rewarding to know that you’re able to walk comfortably without the discomfort you were experiencing before. We’re so happy that you decided to get two pairs and that they’re making such a meaningful difference for you. Thank you for your support, and we hope you continue enjoying every comfortable step ahead! Warm regards, The Peak Footwear Team

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Dorothy Lane · 写过 3 条评价 · 体验于 2026-05-27 ·

不像广告宣传的那样

5/27 订购。收到 6/12。 没有支撑,更像是甲板鞋、沙滩鞋或拖鞋。绝对不是城市人行道。 不会推荐购买。

Peak Footwear 回复2026-06-25

Hi Dorothy, Thank you for taking the time to share your honest feedback. We’re sorry to hear that your experience with both the delivery time and the product itself did not meet your expectations. We understand your concerns regarding the level of support and overall feel of the shoes compared to what you were expecting for everyday outdoor use. We also appreciate you sharing your thoughts about delivery timing, as feedback like yours helps us better understand where we need to improve both our products and overall customer experience. We truly value your feedback and appreciate you giving our products a try. Thank you for sharing your experience with us. Warm regards, The Peak Footwear Team

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Charlene Smith · 写过 1 条评价 · 体验于 2026-06-07 ·

可怕的经历

我订购了 2 双 Lorax Pro Barefoot 女式鞋,尺码为 8/8.5。一对是白色/粉色,第二对是黑色/白色。我收到了 2 双相同的白色/粉色女式 5 号鞋子。在他们的网站上或在下订单时,我都没有意识到这些鞋子将从中国寄出,退回它们需要支付回发货地的邮费。我收到的唯一客户回复是要返回的邮寄地址。

Peak Footwear 回复2026-06-25

Hi Charlene, Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you encountered with your order, especially receiving incorrect styles and sizes when that is clearly not what you purchased. We understand how frustrating it must have been to experience confusion regarding shipping origin, return logistics, and the difficulty you’ve faced while trying to resolve the situation through customer support. This is certainly not the experience we want for our customers. We sincerely appreciate you bringing these concerns to our attention. Feedback like yours is extremely valuable and helps us identify areas where we need to improve both our order fulfillment process and overall customer experience. We apologize for the frustration this situation has caused and thank you again for sharing your honest feedback. Warm regards, The Peak Footwear Team

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Diane Huschke · 写过 1 条评价 · 体验于 2026-06-19 ·

非常有思想和认真

Peak Footwear 回复2026-06-23

Hi Diane, Thank you for your kind feedback! We’re so glad to hear that you found our service thoughtful and conscientious. Providing a positive experience for our customers is always our priority, and we truly appreciate your support! Warm regards, The Peak Footwear Team

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Jamie Ballard · 写过 1 条评价 · 体验于 2026-06-23 ·

客户服务已经……

客户服务非常好,产品也很棒。 运输跟踪有点延迟,但同样没有什么我们不能处理的。 我们已经订购了登山鞋来试用。

Peak Footwear 回复2026-06-25

Hi Jamie, Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had a great experience with both our customer service team and our products. We also appreciate your understanding regarding the shipping tracking delays, and we’re grateful for your patience. It’s especially exciting to know that you’ve already ordered our hiking shoes to try next! Thank you for your trust and support — we truly appreciate it and hope you enjoy your new pair just as much! Warm regards, The Peak Footwear Team

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John Kelly · 写过 1 条评价 · 体验于 2026-06-20 ·

Nikko 反应非常灵敏

Nikko 反应非常灵敏,纠正了我的订单,让我放心了。

Peak Footwear 回复2026-06-23

Hi John, Thank you for your kind feedback! We’re so glad to hear that Nikko was able to respond quickly and help correct your order while giving you peace of mind throughout the process. Providing helpful and reliable customer support is very important to us, and we’ll be sure to share your appreciation with Nikko. Thank you for your support — we truly appreciate it! Warm regards, The Peak Footwear Team

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Becky Philopulos · 写过 3 条评价 · 体验于 2026-06-12 ·

它们真的很舒服,我的脚趾……

它们真的很舒服,我的脚趾有很大的空间,穿着它们不会绊倒。他们太棒了😍

Peak Footwear 回复2026-06-22

Hi Becky, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re finding your shoes so comfortable and that the extra room for your toes is making such a positive difference. It’s especially great to know you feel more stable and confident while wearing them. We truly appreciate your support and are so happy you’re loving them! 😍 Warm regards, The Peak Footwear Team

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Dennis Atkinson · 写过 2 条评价 · 体验于 2026-06-22 ·

我喜欢赤脚的感觉,不...

我喜欢赤脚的感觉,没有在东西上行走的痛苦

Peak Footwear 回复2026-06-23

Hi Dennis, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the natural barefoot feeling while still staying comfortable and protected with every step. Knowing that our shoes are helping provide that balance of freedom and comfort means a lot to us. We truly appreciate your support and hope you continue loving every step! Warm regards, The Peak Footwear Team

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Christian Schlaerth · 写过 4 条评价 · 体验于 2026-06-05 ·

鞋子很舒服

鞋子很舒服。还没进去,不过很适合散步。

Peak Footwear 回复2026-06-23

Hi Christian, Thank you for your feedback! We’re so glad to hear that you’re finding your shoes comfortable and enjoying them for everyday walking so far. We hope they continue to perform just as well once you take them out for a run. We truly appreciate your support and thank you for choosing Peak Footwear! Warm regards, The Peak Footwear Team

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Breeze Costley · 写过 1 条评价 · 体验于 2026-06-09 ·

我已经使用这项服务有一段时间了……

我已经使用这项服务几个月了,性能完全完美。该平台速度极快,易于导航,并且完全按照承诺运行。我最初有一个小问题,但他们的客户支持团队在几分钟内解决了它。如今很难找到这种水平的质量、可靠性和透明度。我强烈推荐它们给任何寻求真正可靠和专业体验的人!Isko 使用 karne ke 提示:

Peak Footwear 回复2026-06-22

Hi Breeze, Thank you so much for your incredible feedback! We’re thrilled to hear that your experience with us has been consistently smooth and reliable over the past few months. It’s wonderful to know that you’ve found our service fast, easy to use, and dependable, and that our customer support team was able to assist you quickly when needed. Your kind words about our quality, reliability, and transparency truly mean a lot to us. Thank you for your trust, support, and recommendation — we sincerely appreciate it! Warm regards, The Peak Footwear Team

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Ed S · 写过 1 条评价 · 体验于 2026-06-08 ·

我的妻子爱她的

我的妻子很喜欢她的。自从穿上鞋子后,她就不再抱怨自己的脚了。😂 我能给她的最好的礼物。

Peak Footwear 回复2026-06-20

Hi, Thank you so much for sharing this with us! We absolutely love hearing that your wife is enjoying her shoes so much — and that they’ve helped keep the foot complaints away! 😂 It sounds like you picked the perfect gift, and we’re thrilled to know our shoes are making such a positive difference. Thank you for your support, and we hope she continues enjoying every comfortable step! Warm regards, The Peak Footwear Team

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Jeffrey Hanslick · 写过 3 条评价 · 体验于 2026-06-19 ·

有帮助

我对订单提出了问题,爱德华立即回复并解决了问题!

Peak Footwear 回复2026-06-20

Hi Jeffrey, Thank you for your wonderful feedback! We’re so glad to hear that Edward was able to respond quickly and resolve your order issue right away. Providing prompt and dependable customer support is something we truly value, and we’ll be sure to share your kind words with Edward. Thank you for your support — we greatly appreciate it! Warm regards, The Peak Footwear Team

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Theresa Carter · 写过 1 条评价 · 体验于 2026-06-19 ·

我的订单犯了一个错误……

我的订单有误,(爱德华)立即回复我调整后的订单!

Peak Footwear 回复2026-06-20

Hi Theresa, Thank you for your kind feedback! We’re so glad to hear that Edward was able to quickly assist you and make the changes to your order right away. Providing fast and reliable customer support is very important to us, and we’ll be sure to share your appreciation with Edward. Thank you for choosing Peak Footwear — we truly appreciate your support! Warm regards, The Peak Footwear Team

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Craig · 写过 2 条评价 · 体验于 2026-06-16 ·

最糟糕的是,这是一个骗局

这是我一生中最糟糕的经历之一。这双鞋非常不舒服。他们也不让我把它们退回到美国的地址。他们一直告诉我必须寄回中国的地址。这将花费我 50 美元。在美国使用一个地址并且拥有多个地址只需 29 美元。他们一直提供我下次购买的钱,并且不会有下次购买。这些鞋做工很差,非常不舒服,就像美化的水鞋一样。真是个骗局。即使在回复了我留下的信托试点反馈后,该公司仍然没有退还我钱。他们宣扬该产品应该是伟大的、超级舒适且价格实惠。 我们不会的,我坚持下去,大约 150 美元。为了运回中国,他们在美国有地址,他们只是在开玩笑,让我更不可能取回退款。他们从不声明退货返回中国。多么第三世界的公司啊。

Peak Footwear 回复2026-06-19

Hi Craig, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with both the product and the return process has been so frustrating and did not meet your expectations. We understand your concerns regarding comfort, product expectations, and the challenges you experienced with the return shipping process. We recognize how disappointing it can be when a product does not work out as hoped, especially when the return experience adds additional frustration. Please know that we take customer feedback seriously, and comments like yours help us better identify areas where improvements are needed in both our products and customer service processes. We sincerely apologize that your experience left you feeling dissatisfied, and we appreciate you bringing these concerns to our attention. Warm regards, The Peak Footwear Team