Phrasly.AI

Hi Huzaifa, I believe there's some confusion here, and what you've described isn't accurate. The plan is displayed as $11 per month billed annually, and that wording appears multiple times on our pricing page and again at checkout before any payment is taken. It isn't buried in fine print and it isn't a surprise charge, it's stated plainly at every step of the purchase. You disputed the charge and the dispute was reviewed and resolved in our favour, because the pricing was presented correctly and the charge was legitimate. Accounts are suspended when a chargeback is filed, which is standard practice and not something done selectively. For anything further, please reach out to [email protected]. William

Hi Christiana, A couple of clarifications worth making. Usage limits on trial and paid plans are outlined clearly on our pricing page and at checkout, including any per-run and rate limits that apply. These aren't hidden or applied unexpectedly. On the output, our humanizer prioritises bypassing AI detection above all else, and that rewriting can alter specific names, titles, and phrasing in ways that need manual correction. This is inherent to how humanizers work across the industry, not unique to Phrasly, which is why we recommend reviewing and editing output before use, particularly on documents like a CV where precise wording matters. Our refund policy is disclosed at checkout and applied consistently once the service has been used. For anything further, please reach out to [email protected]. William