# Pluxy 评价与评分

> 来源: OK.one — https://ok.one/review/pluxy.co

- 域名: pluxy.co
- 分类: 美丽与健康
- 综合评分: 3.3 / 5 (101 条评价)
- 评分分布 5→1 星: 47% / 6% / 8% / 8% / 32%
- 所在地: United States
- 数据更新: 2026-08-12

Pluxy（pluxy.co）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 101 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：53% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 90% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-12。

## 最新评价(第 1/6 页)

### ★☆☆☆☆ 我从未收到我的订单
- Julie Hysmith · 2026-08-09 · 已验证

我从未收到我的订单。这货被送到什么地址？

> 商家回复 (2026-08-11): Hi Julie!

We’re sorry to hear that you haven’t received your order. We’ve sent you an email with more details, including the tracking information for your order. Please check your inbox, as well as your spam/junk folder, in case our email was filtered there.

We hope the tracking details help you locate your package. If you have any trouble finding the email, please feel free to reach out to us and we’ll be happy to assist you.

— Pluxy Team

### ★★★☆☆ 还没收到
- CINDY WILLIAMS · 2026-08-08 · 已验证

我给 3 星的唯一原因是因为我还没有收到。还在运输途中，不过收到后我会再检查一下。

> 商家回复 (2026-08-11): Hi Cindy! 

Thank you for your honest feedback and for taking the time to share your experience. We completely understand that you’d like to wait until your order arrives before giving your final review. We appreciate your patience while your package is still in transit, and we hope it reaches you soon!

If you need any assistance with your Pluxy order in the meantime, please feel free to email our support team at support@pluxy.co. We’ll be happy to help.

We look forward to hearing your updated thoughts once you’ve received your order. Thank you again for choosing us!

— Pluxy Team

### ★★★★★ 我的 luxy 遇到充电问题
- Lisa Garton · 2026-08-02 · 已验证

我的 luxy 遇到了充电问题。客户服务很棒。我的替代品一天之内就到了。我爱我的华丽！

> 商家回复 (2026-08-05): Hi Lisa,

Thank you so much for your kind words! 💚

We're sorry to hear you experienced a charging issue, but we're thrilled our customer support team was able to get your replacement on its way so quickly. It's wonderful to hear you're loving your Pluxy! We truly appreciate your support and thank you for taking the time to share your experience.

— Pluxy Team

### ★★★★★ 易于使用的网站
- STEPHANIE NELSON · 2026-08-01 · 已验证

易于使用的网站。订购既快速又简单

> 商家回复 (2026-08-05): Hi Stephanie,

Thank you for your wonderful review! We're so glad to hear you found our website easy to use and that your ordering experience was quick and simple.

We truly appreciate your support and look forward to serving you again!

— Pluxy Team

### ★★★☆☆ 它去除了头发，但声称它会减慢......
- Bernice Redden · 2026-07-24

它可以去除毛发，但关于它会减缓毛发生长的说法并不明显。不到一年就坏了，不值这个价

> 商家回复 (2026-07-28): Hi Bernice,

Thank you for sharing your experience with us. We're glad to hear that the device removed your hair, but we're sorry it didn't meet your expectations regarding hair growth reduction and that it stopped working in less than a year.

While many customers notice a gradual reduction in hair growth with consistent use, results can vary from person to person. That said, we're especially disappointed to hear about the issue with the device's durability.

We'd love the opportunity to make this right. Please reach out to us at support@pluxy.co with your order number, and we'll be happy to review your case and explore the best solution for you.

We truly appreciate your feedback, as it helps us continue improving both our products and our customers' experience.

— Pluxy Team

### ★★★★★ 客户服务很棒。
- Cheryl  · 2026-07-21

到目前为止，我对客户服务非常满意。我的订单已在订购产品一天后发货。我很想知道这是否能护理我的面部毛发。

> 商家回复 (2026-07-23): Hi Cheryl,

Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience with our customer service and that your order was shipped so quickly.

We completely understand your excitement, and we truly hope you'll love your new Pluxy once it arrives. 

If you have any questions or need tips on getting the most out of your Pluxy, please don't hesitate to reach out to us. Our support team is always happy to help.

We sincerely appreciate your support and look forward to hearing how your experience goes once you've had a chance to use it!

— Pluxy team

### ★☆☆☆☆ 如何将我的寄回
- Shirley Ward · 2026-07-16 · 已验证

> 商家回复 (2026-07-23): Hi Shirley,

Thank you for your review. We're sorry to hear you'd like to return your order.

Please reach out to our support team at support@pluxy.co, and we'll be happy to guide you through the return process and provide the next steps. Our team will make sure your request is handled as quickly as possible.

We look forward to assisting you.

— Pluxy team

### ★☆☆☆☆ 我付了额外的快递费...
- Nancy Turner · 2026-07-11 · 已验证

我支付了额外的快递费用，并在截止日期后 6 天收到了我的订单。我有一个重要的活动。  不高兴。

> 商家回复 (2026-07-11): Hi Nancy,

We're truly sorry to hear about your experience. We understand how frustrating it is to pay for express delivery and have your order arrive well past the promised timeframe—especially when it was for an important event.

This isn't the experience we want any of our customers to have, and we sincerely apologize for the disappointment. We'd appreciate the opportunity to look into what happened and make things right. Please reach out to our support team with your order number at support@pluxy.co, or send us a private message, and we'll investigate this as a priority.

Thank you for bringing this to our attention.

— Pluxy Team

### ★★★★★ 非常好的产品
- Kerri Baune · 2026-07-10 · 已验证

非常好的产品。只是希望你单独出售头部。

> 商家回复 (2026-07-11): Hi Kerri,

Thank you for your kind words! We're so glad to hear you're enjoying your Pluxy.

We also appreciate your suggestion about offering replacement heads separately. Feedback like yours is incredibly valuable, and we'll be sure to share it with our team as we continue to improve our products and offerings.

Thanks again for your support!

— Pluxy Team

### ★★★★★ 关于我的问题对我的电子邮件的回复是......
- S C · 2026-07-09 · 已验证

关于我的问题的电子邮件回复很快得到回复并解决。  我很欣赏优质的客户服务。

> 商家回复 (2026-07-11): Hi,

Thank you so much for your kind words! We're delighted to hear that our support team was able to respond quickly and resolve your issue.

Providing excellent customer service is something we strive for every day, so it's wonderful to know we met your expectations. We truly appreciate your support and thank you for choosing Pluxy!

— Pluxy Team

### ★☆☆☆☆ 不是我最好的经历
- Roxie McIntosh · 2026-07-03 · 已验证

他们没有以大胆的方式定义退货政策，尽管包装盒上有 90 天退货政策，但更多的是细则。  我已通过电子邮件联系该公司，询问退货程序。   我从未收到过有关程序内容的任何反馈。  发送电子邮件后的第二天，我的信用卡帐户显示 Pluxy 返还了 11.99 美元的信用额度。  此后我给他们发了四封电子邮件，询问 11.99 美元的用途。  我为该产品支付了 60 多美元，并且免费送货，而且该金额的税费不会是 11.99 美元。  他们尚未回复这四封邮件中的任何一封。我永远不会推荐这家公司！

> 商家回复 (2026-07-11): Hi Roxie,

We're sorry to hear about your experience and understand how frustrating this situation has been.

We've looked into your case and can confirm that our team has reached out to you. If you haven't seen our response yet, could you please check your inbox as well as your spam or junk folder, as our email may have been filtered there?

If you're still unable to locate our message, please let us know or contact us at support@pluxy.co, and we'll be happy to resend it and continue assisting you until everything is resolved.

Thank you for your patience, and we appreciate the opportunity to make this right.

— Pluxy Team

### ★★★★☆ 非常容易使用来订购我的产品
- Wanda Bennett · 2026-07-02 · 已验证

> 商家回复 (2026-07-11): Hi Wanda,

Thank you for your kind feedback! We're delighted to hear that you found it easy to order your product.

We appreciate your support and are thrilled to have you as part of the Pluxy community. We hope you love your purchase!

— Pluxy Team

### ★★★★★ 非常容易订购和付款
- Eileen · 2026-07-01 · 已验证

> 商家回复 (2026-07-11): Hi Eileen,

Thank you for your wonderful feedback! We're so glad to hear that you found the ordering and payment process quick and easy.

We appreciate your support and hope you continue to enjoy your Pluxy. Thanks for choosing us!

— Pluxy Team

### ★☆☆☆☆ 这不起作用
- Felicia Whitfield · 2026-06-24 · 已验证

我买了并尝试过，但它没有从我脸上拔掉一根头发，我被告知要让头发长出来并去角质，我做了，但它仍然不起作用，现在你想向我收取第二根的费用，我什至不想要第一根，因为它没有达到你所说的效果，真的很失望

> 商家回复 (2026-06-24): Hi Felicia,

We're sorry to hear about your experience and understand your frustration. We're disappointed to learn that the product did not meet your expectations.

We'd also like to address your concerns regarding the additional charge, as we never want our customers to be surprised by billing matters. Our support team would be happy to review your account, investigate the issue, and work toward a resolution.

Please reach out to us at support@pluxy.co with your order details, and we'll do our best to assist you as quickly as possible.

Thank you for sharing your feedback.

— Pluxy Team

### ★☆☆☆☆ 该产品不适合我
- Tonya Blake · 2026-06-19 · 已验证

这个产品对我不起作用。我还得寻找解决办法！

> 商家回复 (2026-06-23): Hi Tonya, 

We're sorry to hear that the product didn't work as expected for you. 

We understand how disappointing that can be. Please contact our support team at support@pluxy.co, and we'll be happy to look into your experience and assist you further.

— Pluxy Team

### ★★☆☆☆ 不满
- Patricia A Lewis · 2026-06-15

我因广告而订购此设备 
看起来这确实是我下巴胡茬生长所需要的。
不幸的是，当我收到 pluxy 3.0 设备并尝试使用后，它对我的​​胡茬生长不起作用，而且非常痛苦，所以我立即发送电子邮件至 pluxy 开始退货和退款。
等待他们的回复。
一旦我这样做就会更新我的评论 
帕特·L

> 商家回复 (2026-06-16): Hi Pat,

Thank you for sharing your experience, and we're sorry to hear that Pluxy 3.0 didn't meet your expectations.

Our support team would be happy to assist you with your return request. Please contact us at support@pluxy.co and we'll work to get this resolved as quickly as possible.

— Pluxy Team

### ★★★★★ 他们的客户服务水平很高……
- Adenike · 2026-06-03

他们的客户服务是高标准的。专业且友好。

> 商家回复 (2026-06-04): Hi Adenike,

Thank you so much for your kind words!

We’re really glad to hear that you had a positive experience with our customer service team. Providing professional, friendly, and helpful support is always our goal, so your feedback truly means a lot to us.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

— Pluxy Team

### ★☆☆☆☆ 该产品不起作用
- Bridget · 2026-06-03

该产品不起作用。这非常痛苦并且刺激皮肤。如果您的皮肤敏感，请勿使用它。我根据视频正确使用了它，但它并不像广告那样起作用。谨防试图通过 90 天退款保证获得退款。我要求退款，这完全是一场带有虚假广告和失信的噩梦。我对产品和客户服务完全不满意，你只能给他们发电子邮件，而不能与现场代表交谈。我不会推荐这个产品。

> 商家回复 (2026-06-04): Hi Bridget,

Thank you for taking the time to share your feedback.

We’re truly sorry to hear about your experience and that the product did not meet your expectations. We also regret any discomfort or irritation you experienced, as that is never the result we want for our customers.

We take concerns like product performance and skin sensitivity very seriously. Please contact our support team at support@pluxy.co so we can review your case and assist you further with your refund request.

We appreciate you taking the time to share this.

— Pluxy Team

### ★★★★★ 很棒的产品
- Terry · 2026-06-02 · 已验证

> 商家回复 (2026-06-02): Hi Terry,

Thank you so much for your review!

We're thrilled to hear that you're enjoying the product. Your support means a lot to our team, and we're grateful that you took the time to share your experience.

If you ever have any questions or need assistance, please don't hesitate to reach out to us at support@pluxy.co. We're always happy to help!

Thank you for choosing Pluxy. 💜

— Pluxy Team

### ★★★★★ 于 26 年 5 月 29 日订购第二台
- Candy · 2026-05-31

26 年 5 月 29 日订购第二台；如果您患有 PCOS 或面部多毛症，请订购此产品。我的怀疑论被证明是错误的。有用。每一块钱都值得。

> 商家回复 (2026-06-02): Hi Candy,

Thank you so much for taking the time to share your experience and for your continued trust in us.

We’re truly glad to hear that the product has been working well for you and that it’s made a meaningful difference. Your feedback means a lot to our team, especially knowing it has helped you feel confident in your results.✨

If you ever need any assistance with your orders or have any questions moving forward, we’re always here to help.

— Pluxy Team

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