Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that items arrive quickly and that the helpful grooming tools function effectively for managing pet hair. Buyers appreciate receiving regular shipping updates and find the online ordering and tracking process smooth and reliable.
However, some customers also noted that deliveries took an excessively long time or occasionally failed to arrive entirely. Others mentioned that certain product materials differed from the advertised descriptions, such as receiving plastic parts instead of quartz. A few people also felt that the overall consistency of the oil felt thinner than expected compared to previous purchases.
I appreciated the support updates.
However, this product spent 10 days in Ireland, and I was charged an out of country fee. Once the product arrived in customs in the US, I received the package the next day from a person in the US.
It would be nice to know if something is coming from another country in advance.
The description emphasizes the rose quartz applicator, it's not even a lite pink. Product is ok.
I do appreciate all of the delivery updates. However, the item wasn't exactly what I thought it would be. The space the phone sits in is fine, however I have fold over phone so it's slightly thicker than most. Also, the base is wider than I have space for on my dashboard unless I were to stick it right in the middle of it. Then my phone would be directly in the heat of the sun during that day.