# Preferred Warranties, Inc. (PWI) 评价与评分 > 来源: OK.one — https://ok.one/review/preferredwarranties.com - 域名: preferredwarranties.com - 分类: 公共及地方服务 - 综合评分: 4.4 / 5 (100 条评价) - 评分分布 5→1 星: 83% / 0% / 1% / 1% / 15% - 所在地: United States · Orwigsburg - 数据更新: 2026-08-12 Preferred Warranties, Inc. (PWI)（preferredwarranties.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 100 条用户评价，属于公共及地方服务分类，口碑良好。83% 的评价为 4 星及以上，15% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 53 条。数据最后更新于 2026-08-12。 ## 最新评价(第 1/5 页) ### ★★★★★ 与凯文·汤普森合作很愉快 - Richard Dickert · 2026-08-07 周五晚些时候，我打电话给凯文，一切都很快就解决了。他也非常友好和乐于助人。 ### ★★★★★ 服务很棒！ - Brokers & Sellers · 2026-08-04 与凯文·汤普森合作过几次，总是很愉快！ ### ★★★★★ 客户服务很棒 - Sam Walden · 2026-07-31 客户服务很棒。我需要一个新的交流发电机并且出城了。 PWI 负责拖车和交流发电机维修。良好的沟通并帮助我找到了维修店。维修店很高兴听到我有 PWI。他说，他与他们合作了20多年，对PWI只有高度评价。感谢您给我们带来了愉快的体验。 > 商家回复 (2026-08-03): Thank you for sharing your experience! We're so glad we could help make a stressful situation a little easier, especially while you were away from home. It's great to hear that our team was able to assist with the towing, alternator repair, and finding a repair facility. Thank you for trusting Preferred Warranties! ### ★★★★★ 卡莱布·奥弗多夫就是那个男人！ - Matt Babcock Jr · 2026-07-30 Caleb 使提交索赔变得简单快捷！他让我很快就让客户再次滚动！从备案、获得授权到付款，一切都很顺利！！很高兴再次与 Caleb 和 PWI 团队合作！！！谢谢你！！！ > 商家回复 (2026-08-03): Thank you for taking the time to share your experience! We're thrilled to hear that Caleb made the claims process simple, efficient, and hassle-free. Providing fast, responsive service to help get customers back on the road is always our goal, and we're glad Caleb delivered that experience. We truly appreciate your kind words and look forward to working with you again. Thank you for choosing Preferred Warranties! ### ★★★★★ 与……一起工作是一次很棒的经历。 - Pushp · 2026-07-22 与 Caleb 合作是一次很棒的经历 > 商家回复 (2026-07-24): Thank you for taking the time to leave us a review! We're so glad to hear you had a great experience working with Caleb. We'll be sure to share your kind words with him. We appreciate your business and thank you for choosing Preferred Warranties! ### ★☆☆☆☆ 可怕的经历 - Roberta Collins · 2026-07-22 可怕的经历，他们不支付维修费用，特别是如果维修费用超过保修价格。修理变速箱花了我 1,200 美元。他们不值得信赖，也不遵守合同。不要上当受骗！ > 商家回复 (2026-07-24): Thank you for sharing your feedback. We're sorry to hear you were disappointed with your claims experience. Our goal is to provide fair and consistent claim payments based on the terms of each service contract. While covered repairs are eligible for payment, reimbursement is subject to the contract's provisions, including the approved labor rate and reasonable repair costs. Charges exceeding those terms may become the customer's responsibility. If you'd like us to review your claim with you, please contact our Customer Service team at 800-548-1121. We'd be happy to discuss your concerns. ### ★★★★★ 迦勒是最伟大的！ - Moe F · 2026-07-07 Caleb Overdorf 为我提供了出色的帮助。我是一家商店的服务顾问，和很多保修公司打过交道。迦勒给我打了电话，让生活变得轻松，并帮助我帮助我的客户。他毫无疑问地证明了他是来帮忙的。他真心希望为我的客户提供最好的服务。服务很棒，他很关心，我还能要求什么？ > 商家回复 (2026-07-13): We are overjoyed to hear Caleb made life easy for you and your customer. This is exactly the service we strive to provide. ### ★☆☆☆☆ 购买了昂贵的保修以涵盖...... - Scott Mann · 2026-06-25 购买了昂贵的保修来覆盖我的车辆。当需要使用保修时，在我购买它的系统下，索赔被拒绝，因为未列出特定部件。因此他们否认了有关电气安全问题的说法。很容易造成严重事故或伤害的一种。 远离这家公司，不要购买他们的产品。他们不会袖手旁观，一看到要付钱的标志就逃跑。 糟糕的公司，没有道德和标准。买家要小心。 > 商家回复 (2026-06-29): Scott, we're sorry to hear that you were dissatisfied with your experience. We understand how frustrating it can be when a repair is not covered, especially when you believe it involves a safety-related concern. Our service contracts are administered according to the specific coverage selected at the time of purchase. While some plans provide comprehensive coverage, others cover only the components specifically listed in the contract. Every claim is reviewed based on the contract terms and the repair facility's diagnosis, and coverage decisions are made accordingly. We certainly do not want any customer to feel that their concerns were not taken seriously. We'd appreciate the opportunity to review your experience with you and address any remaining questions. Please contact our Customer Service team at (800) 548-1121. Thank you for taking the time to share your feedback. ### ★☆☆☆☆ 我的车开始颠簸 - farhan zaheer · 2026-06-12 我的车开始猛烈地抽动、失火，并且没有任何过热的迹象。我立即把它开到最近的修理店。经过检查，他们发现冷却液液位不低。 然而，PWI 否认了我的说法，称问题与过热和散热器有关。我仍在与他们就索赔问题进行斗争。几个月过去了，我的车还在修理厂。 在我看来，他们没有正确检查车辆或清楚地了解过热的实际原因和定义。我建议您在购买此保修之前要非常小心。 > 商家回复 (2026-06-15): Thank you for sharing your feedback. We understand how frustrating it can be when a vehicle is out of service for an extended period and a claim decision is disputed. Because claim reviews often involve detailed repair findings, diagnostic information, and contract provisions, we are unable to discuss the specifics of any claim in a public forum. However, we take concerns regarding claim handling seriously and want to ensure all available information has been thoroughly reviewed. We would welcome the opportunity to look into this matter further. Please contact our Customer Service team at 800-548-1121 and ask to speak with a supervisor so we can review the status of your claim and address any outstanding questions. Thank you for bringing your concerns to our attention. ### ★★★★★ 我和…一起工作有一段很棒的经历 - BM BEST AUTO SALES · 2026-06-04 我在 Preferred Warranties 与 Caleb Overdorf 的合作经历非常愉快。他很专业，反应灵敏，并且在整个索赔过程中提供了很大的帮助。迦勒花时间清楚地解释了一切，让我了解情况，并跟进以确保我的索赔进展顺利。他出色的客户服务和乐于助人的态度使整个体验变得更加轻松。谢谢你，凯莱布，你的奉献和支持。强烈推荐！ > 商家回复 (2026-06-10): Thank you for taking the time to share your experience. We are thrilled to hear that Caleb provided such excellent service throughout your claims process. Keeping our customers informed and making the process as smooth as possible are priorities for our team, and it's wonderful to know Caleb delivered on that commitment. We appreciate your kind words and recommendation. We will be sure to share your feedback with Caleb and recognize him for a job well done. Thank you for choosing Preferred Warranties! ### ★★★★★ 很容易获得批准并创建...... - Hillary Drexler · 2026-05-27 很容易获得批准并提出索赔。与 Caleb 合作非常棒！ > 商家回复 (2026-06-01): Thank you for your review, Hillary! We're glad the claims process was easy and that Caleb provided great service. We'll be sure to share your kind words with him. Thank you for choosing Preferred Warranties! ### ★★★★★ 很棒的经历 - Barry · 2026-05-20 迦勒和 P.W.I.总的来说，合作非常愉快！非常专业，使索赔过程变得轻松。 > 商家回复 (2026-05-22): Thank you for sharing your feedback about Caleb and our claim process. We appreciate your business, Barry! ### ★★★★★ 今天早上我处理了一项索赔…… - Ben Pearce · 2026-05-20 今天早上我和凯勒一起处理了一项索赔。他非常专业。我与许多保修公司合作，这是迄今为止我所经历的最好的经历。我们从事保修工作并销售多个保修计划，pwi 现在是我为客户提供的首选计划列表的首位。 > 商家回复 (2026-05-22): Thank you for your wonderful feedback about Caleb's professional service. We're honored to be your top choice for warranty programs. ### ★★★★★ 索赔过程很顺利，迦勒…… - ADAM · 2026-05-13 索赔过程很顺利，与 Caleb 合作非常愉快。 > 商家回复 (2026-05-14): Thank you for taking the time to share your experience! We’re so glad to hear the claims process went smoothly and that Caleb provided great service throughout the process. We truly appreciate your feedback and your business! ### ★★★★★ 令人惊叹的服务 - Manny · 2026-04-30 索赔过程简单、快捷，后续响应也很好。代表克里斯带领我完成了索赔流程，他知识渊博，反应迅速，而且非常有风度。 > 商家回复 (2026-05-04): Thank you for highlighting our simple claims process and Chris's knowledgeable support. We appreciate your positive feedback. ### ★★★★★ 从维修设施的角度来看 - Ty · 2026-04-27 从维修设施的角度来看，工作人员很直接、愉快、准确并且不会浪费时间。实心A！ > 商家回复 (2026-04-29): Thank you for taking the time to share your experience. We appreciate your straightforward feedback and solid A rating! ### ★★★★★ 拉里非常乐于助人 - Frank Myers · 2026-04-21 拉里非常乐于助人。他使提交保修的整个麻烦变得轻而易举。非常感谢您轻松索赔。 > 商家回复 (2026-04-22): Thank you for taking the time to share your experience. We're thrilled Larry made your warranty submission process smooth and easy. ### ★★★★★ 优质的服务和沟通。 - THOMAS · 2026-03-27 > 商家回复 (2026-03-31): Thank you for your review, Thomas. We appreciate you recognizing our great service and communication. ### ★☆☆☆☆ 不要为这些垃圾付钱！无价值的骗局 - India Reavis · 2026-03-19 不要为这些垃圾付钱！当我买车时，我什至没有给我一个选择，如果我想添加这个，甚至没有被告知这会花费我任何费用。直到第二天，我在家试图弄清楚为什么我的汽车贷款付款比我想象的要高得多，我才意识到我必须为此支付数千美元。汽车经销商的表现就好像它被包括在内一样，并告诉我，与他们合作非常愉快，几乎可以涵盖我的车可能出现的任何问题。所以不是真的！在发现我的车有问题并将其带到商店后，我的商店告诉我，他们给我的小册子上所说的内容实际上都没有涵盖，因此它完全不诚实且毫无价值。需要更换的零件在手册上列为涵盖的零件，但后来他们告诉我这不算数，因为这只是正常的磨损。现在，因为他们不会支付任何需要更换的东西，所以他们现在告诉我，他们也不会报销我必须支付的租车费用，他们已经告诉我他们会报销，这是我租车的唯一原因！ 针对 PWI 回复的更新： 我向你保证我通过你得到了保修。它也可能以我配偶的名字卡梅伦·克里奇 (Camerron Creech) 名义，但我相信它是以我的名字印迪亚·雷维斯 (India Reavis) 名义。我们有一辆 2013 款 Kia Optima Limited 2.0T，是从俄勒冈州塞勒姆的 Dave Morton Auto 购买的。 > 商家回复 (2026-03-19): Hi India, We’re sorry to hear about your experience and appreciate you bringing this to our attention. At this time, we’re unable to locate a contract under the name provided in your review. We would like the opportunity to look into this further and review your concerns in detail, including the coverage questions and rental reimbursement you mentioned. Please contact us directly at (800) 548-1121 with your contract number, VIN, or any additional information so we can properly identify your account and assist you. We also want to clarify that coverage is outlined in the contract terms, including exclusions such as normal wear and tear, and optional coverages like rental reimbursement. That said, we’re happy to review your specific situation to ensure everything was handled correctly. We look forward to hearing from you. ### ★★★★★ 非常简单且简化的流程... - SEAN SKAGGS · 2026-03-13 从开始到结束的过程都非常简单和简单。 CALEB 为索赔的输入和批准的每一步提供了帮助。与伟大的公司合作并当天付款！ > 商家回复 (2026-03-18): Thank you for your kind words and for taking the time to share your experience! We’re glad to hear the process was smooth from start to finish and that everything was handled efficiently. Caleb will appreciate the recognition—he takes pride in making the claims process as easy as possible. We truly appreciate your business and look forward to continuing to support you! --- - 全部评价与筛选: https://ok.one/review/preferredwarranties.com - JSON 接口: https://ok.one/api/companies/preferredwarranties.com - 评分口径与数据来源: https://ok.one/methodology/